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"Owners of the hotel, please read this review. I visit Canmore at least once a month with my toddler, and this was our second trip in two weeks. This time, I chose a more budget-friendly option (around $185 for a Saturday night), so I kept my expectations low. That said, the experience was disappointing. The room felt very outdated, and I found several dark hairs on the shower walls and even on top of the bathroom door. I understand housekeeping can miss things, but it still doesn’t feel good as a guest. The shampoo and conditioner dispensers were also very old and worn. There was no microwave in the room, which was inconvenient with a child...I later found one in the shared laundry room. Not a dealbreaker, but not ideal either. The TV remotes were greasy and sticky; I had to clean them myself. The chairs looked extremely worn, one with a visible white stain, giving the impression they were past their usable life. On the positive side, the beds were comfortable and appeared clean. However, the biggest concern was finding a small bug in the bed in the morning. I initially feared it might be a bed bug. Later, I developed three large, itchy bites on one leg. I can’t say with certainty they came from that bug, but the situation was unsettling and unpleasant. The staff were friendly and kind, which I appreciated. But overall, the property needs attention: better cleanliness, updated furniture, and proper pest control. Unfortunately, I won’t be returning."

"clean room, attentive staff, nice property, well maintained, delicious food in the restaurant with quick service."

"Good location. One staff member was quite unhelpful and unfriendly which kind of tainted our experience. Also wish our room had a view of the mountains"

"We have stayed at this resort many times we have a dog we love the location the amenities are great and I would recommend it for all Travellers"

"It was under renovations so was hard to give a complete review."

"Clean room, pool was great for the kids. Breakfast was a little sad but it was free."

"Room was clean "

"It was average. My one issue is, I ended up staying open a night of my stay out of the 2 then my company was tired and just ended up sleeping. And leaving in the morning, and they built me a $100. We're not even at 24 hours. Stay and I wasn't even there. One of the days"

"Clean room, wonderful breakfast, refreshing drink in lobby, helpful shuttle to and from airport."