Lodges in Canada

"Room was cleann"

"This hotel is in a great location. It was very clean. However, we had friends staying on a different floor and we could not go to their floor or vice versa. We asked at the front desk how we could access their floor and we were told we couldn’t. We had to meet in the lobby. Frustrating. The complimentary breakfast buffet was good. However the staff/manager at the hostess stand were very difficult to deal with. We asks for a table for 4 as our friends who were in another floor were going to join us. They would not seat us until all of us were physically standing together. One staff member lectured us on how busy the restaurant was and that we needed to step out of line and wait. It was very embarrassing. My husband and I have stayed in many hotels over the years. We have never had an experience like this. We will not go back to this property nor will we recommend it to any of our friends. "

"Clean rooms, friendly staff, close to the airport and ridiculously comfy beds! "

"Amenities were acceptable but not more. No glass in the bathroom and only 2 cardboard cups for coffee. The water flow in the bathroom only a trickle. Thermostat does not seem to be attached to the HVAC system, the room was very warm despite having the thermostat at 16'C"

"Property is old. Shower is small. No slippers or bathrobes. Pool is overchlorinated so badly everyone was coughing. Couldnt stay in there more the 10 mins. Elevators were so jam packed,you wait 10 mins just to go up or down. 1 elevator out of service. Rooms are subpar. Checkin takes forever. Parking is overpriced to hell. Restaurants are mediocre. "

"Room was clean though smaller than other double tree’s we have been to. Wifi was good. Pool was adequate."

"Great views from the balcony. Walking distance to most downtown attractions. "

"This place was very disappointing. When we arrived to check in, one staff member was on the phone speaking loudly and sounded upset. I was trying to check in with another staff member, but the noise made it difficult to hear the person assisting me. As someone who travels often, I have never encountered such an unwelcoming atmosphere. The staff member helping us was not particularly friendly either. I considered leaving right away but stayed to avoid being charged a fee. When we entered the room, there was a strong Febreze smell that made it hard to breathe. We kept the window open all day, but the smell lingered. We also noticed that our neighbour had placed their room service dishes outside their door in the early evening. By late the next morning, when we were leaving our room, those dishes were still there. I would not choose to stay here again and would not recommend it."

"The internet was fine, but we didn't spend much time in our rooms."