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"It was a wonderfully set up suite. Very clean. Bed and pillows were comfortable as was the couch. Was only there for one night due to a medical appointment but would definitely stay again and try to enjoy the lovely green area behind the bedroom where there were loungers and a BBQ. Staff very polite and helpful. Enjoyed the Hot Tub and Sauna and if I had more time the pool would have been great as well."

"Clean, good location and good price "

"Overall Great"

"We really enjoyed our stay! My children were thrilled to be right next to the pool. Beds were comfortable. Staff were very friendly. Close to shopping and restaurants. Will definitely stay again."

"Super location to walk to everything including the lake. "

"I would like to give a special shout out to Joseph at the front desk as he was very friendly and helpful! The hotel was clean and everything I needed for my trip. The gym was amazing!"

"I am having a nightmare time with the billing. I tried talking with The Royal Kelowna but their response is unsatisfactory. First, there are three charges on my credit card between April 22 and April 26: $712.34, $277.37 and $714.27. I am going to dispute all of these charges and hope that The Royal Kelowna will submit one charge for what I owe. When I spoke with the representative, he told me that my room charge went up and day 2 and up again on day 3 -- he said I had been notified, but that never happened. This is a lovely, lovely facility but the billing is a nightmare. "

"We really enjoyed our experience from checkin to checkout. The staff is fantastic, friendly, helpful and kind. The rooms were spotless and well stocked with towels. I loved the fact that you could choose your pillow firmness! The breakfasts were good - especially the chocolate filled pastry. Would absolutely stay here again."

"Excellent place to stay, no complaints."