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"Warm clean room with towels and comfy bed. Bathroom on ground fllor"

"We had a fantastic stay at Hotel Ambassador Zermatt for 3-nights. The location is walkable distance to everything, and less than a 5 minute walk from the main train station. The property is clean, the staff was extremely friendly, and we loved having breakfast before starting our day on the slopes. Know that the sauna has limited hours, closing at 8pm. And most restaurants don't open for dinner until 6pm. We did not use the on-site restaurant but it looked really nice. Our room was great for the four of us, a 2-bedroom unit with a balcony towards the mountains with a Matterhorn view. We would absolutely stay here again. The price was just right and the location can't be beat. The walk to the Sunnegga-Rothorn tunnel entrance was about 10 minutes. There are two green bus stops 1 block away. Taxi services are available all around town and take card payments. "

"Very nice room. Very friendly staff. Very close to the train station and main shopping. "

"A quaint place to stay with some unique amenities. "

"We had great experience! We highly recommend this place."

"Everything, as a guy from a very small town in indiana i never felt more out of place but at home at the same time "

"We visit this place mainly because we plan to take glacier express, the location was everything but when we arrived the experience in the hotel was amazing "

"I wouldn't stay anywhere else for access to Zermatt. The hotel is impeccable. This year there is a new shuttle service to Zermatt. Immaculate vehicles with very friendly and very informative drivers. It made a huge difference to the shuttle train and less expensive."

"Excellent location in the heart of town. Room comfortable. Only negative was the shower, as the holder for the shower head needed fixing"