Find hotels in Southwestern New Mexico, NM from ₩78,639

"The staff were extremely nice and helpful. The room was nice except that my husband figured out that the AC cool light was broken so that’s why we weren’t cooling down. And the bed was very comfortable "

"Clean and quiet"

"Super clean room 10/10 my only suggestion would be have bigger toilets. Felt like theynwere ment for pr-k kids other than that everything was great will definitely book there again. "

"When I checked in at 6:30pm I walked in said hi to a brunette female with a wrist brace. She said nothing then walked into the back office. I stood at the Front Desk to Check in for almost 15 minutes. Another guest even tried to help me get her attention. When she did come out to check me in she asked very invasive uncomfortable questions about my personal information took her sweet time checking me in after a long 3 and 1/2 hour drive. I was hungry and had to use the bathroom. She didn't applogize. Checking out the next morning was even worse. The buzz cut female at the desk looked me up and down before greeting me back good morning as I walked outside to get breakfast. My partner came down from our room, to join me asked the buzz cut female about breakfast saying it was for guests only and when they walked back into go back up to our room the buzz cut female insulted them saying they weren't a guest. My partner had to tell them where did they think they came down from a closet upstairs? The rest of the breakfast staff, hot springs/massage therapist staff was all inclusive and very friendly and non aggresive. What was more appalling was that other guests were there to witness all incidents and told us they experienced similar issues with both individuals. We will NOT be booking again and have told everyone NOT to stay there. But would definitely book the Spa and Hot Springs when those two individuals are not on shift. "

"Old property, not very clean.Not up to La Quinta stays in the past. Desk staff pleasant, helpful. "

"The bathroom was showing it's age; toilet paper holder was loose, some mold and dirt around the tub/shower also the carpet was not well cleaned around the desk, seating area and closet. Like most Motels/Hotels the exercise machines could use a little attention. "

"Comfortable bed. Good enough amenities. "

"This terrible review is no reflection on Expedia, but on the property and its management. When I went to retrieve my ID for check-in, I realized that it had not been returned to me when I rented my car. Unfortunately, it was a Sunday evening and I was two states away from the car rental place, so there was no way I could contact them. The hotel would not let me stay there, they would not accept a picture of my drivers license. They said I had to have physical ID, I had multiple credit cards a Costco card with my picture on it, my checkbook, etc., so that I could prove who I was but they wouldn’t accept any of it. I was traveling with my three girls and had no place to stay with them at that point, our only option was to stay in the car. I have stayed at Hampton Inn and other Hilton properties, and am a Hilton honors rewards member so they also have me in their system, but that didn’t matter, they would not make any exceptions. They would not refund the cost of the room, and Expedia tried on my behalf to get them to at least refund that money, and they would not."

"Very nice"