Dear Jinha, Your feedback is very valuable to us and we really appreciate your generous ratings for our hospitality standards. We are extremely delighted to know you loved your stay with us and that we were able to exceed your expectations. We hope you choose to stay with us again in the future. Thank you for your business and we look forward to seeing you soon. Best Regards, Management Team

Thank you for your feedback. We're sorry to hear about your experience and will work on updating our photos and addressing the parking concerns to ensure a better stay for our guests in the future.

Thank you for the wonderful review Denise!

Thank you for your feedback. We appreciate your compliments about our staff and will address the issues you mentioned, including the room lock and the quality of amenities, to enhance our guests' experience.

Thank you for your feedback and kind words about our staff. We are actively working on plans for renovations to improve our facilities and enhance your future stays.

Dear Karen,We greatly apologize if the road noise was unexpected and unpleasant. We hope in the future you will stay with us again. I'd recommend requesting a room on the back to prevent noisy conditions.

Thank you for sharing your experience with us! We're delighted to hear that you found our check-in process seamless and enjoyed the cleanliness and comfort of your room. Rest assured, we'll address the maintenance issues in the bathroom to ensure an even more enjoyable stay next time. We look forward to welcoming you back!

We're sorry to hear that we didn't meet your expectations during your stay. Your feedback is valuable to us, and we'll strive to make improvements to better accommodate our guests' needs in the future.

Thank you for being a valued repeat guest and for your kind words about our responsive staff and comfortable accommodations. We look forward to welcoming you back for another pleasant stay in the future.

We apologize for the inconvenience caused by street noise during your stay. Your feedback is noted, and we'll do our best to accommodate your room preferences for a quieter experience on your next visit.

We're thrilled to hear you appreciated our polite staff and the renovations. Your satisfaction is our priority, and we hope to welcome you back for another enjoyable stay soon.

Thank you for acknowledging our friendly staff and sharing your feedback. We apologize for the inconvenience regarding the pool and exercise room closures, and we'll update our website accordingly. We're glad our team could contribute to a pleasant experience, and we'll strive to make improvements where possible.

Dear Bonnie,We do offer housekeeping service by request only. We apologize for any oversights regarding room service and maintenance, and we'll promptly address these issues to ensure a more pleasant and hygienic experience for our guests in the future.

We apologize for the inconvenience regarding the lack of a chair in your room and the condition of the bathroom tiles. Your feedback is valuable, and we'll address these issues promptly to ensure a more comfortable stay for our guests in the future.

Thank you for recognizing our courteous front desk staff. We strive to provide exceptional service to all our guests and look forward to welcoming you back on your next visit.

We're pleased to hear that our location was convenient for your needs and that you had a positive experience with our staff. We hope to have the opportunity to welcome you back in the future.

We appreciate your feedback and are glad to hear that you found our staff friendly. Rest assured, we continuously strive to maintain cleanliness and address any signs of wear to enhance our guests' experience. We hope to welcome you back for an improved stay in the future.

Thank you for the wonderful review!

We appreciate your feedback regarding the breakfast options. Your comments will be taken into consideration as we strive to improve our offerings for a better guest experience.

We're sorry to hear that you didn't enjoy your stay. Please let us know how we can improve to ensure a more satisfying experience in the future.

Thank you so much Linda for the wonderful review about our staff!

We're sorry to hear that we didn't meet your expectations during your stay. Your feedback is valuable to us, and we'll strive to make improvements to better accommodate our guests' needs in the future.

Thank you Michael for the great score!

We're sorry to hear that we didn't meet your expectations during your stay. Your feedback is valuable to us, and we'll strive to make improvements to better accommodate our guests' needs in the future.

Thank you for the wonderful score Lovella!!

We're sorry to hear that you didn't enjoy your stay. Please let us know how we can improve to ensure a more satisfying experience in the future.

Thank you so much Tawni for the great review score!!

We apologize for the disturbance caused by the noise and the inconvenience with the balcony lock and hot water. Your feedback is valuable, and we'll take steps to improve these aspects of our accommodations. We hope to have the opportunity to provide you with a more pleasant stay in the future.

We apologize for the inconvenience regarding the pool closure and any disappointment it caused. Your feedback will be used to improve our communication processes to ensure a more enjoyable stay for our guests in the future.

Thank you Nicholas for the wonderful review!

We sincerely apologize for the multiple issues you encountered during your recent stay with us. Your experience falls far below the standard of service we aim to provide to all of our guests, and we deeply regret any inconvenience or disappointment these issues may have caused you.

Thank you Kate for the great score!

Thank you for taking the time to share your feedback with us. We're glad to hear that the accommodation with three beds suited your needs. However, we apologize for the shortcomings you experienced with our breakfast offerings and the quality of our coffee. Providing a satisfying breakfast experience is important to us, and we're disappointed to learn that we fell short of your expectations in this regard. Your comments will be shared with our team as we work to improve our breakfast selections and ensure that our coffee meets our guests' standards. Regarding the room being partially below ground, we apologize if this aspect of your stay was not to your liking. We understand that preferences vary, and we appreciate your feedback on this matter. We hope that you will consider giving us another opportunity to provide you with a more enjoyable experience in the future.

Thank you for choosing to stay with us!

Thank you for choosing to stay with us!

Thank you for sharing your detailed feedback with us. We sincerely apologize for any shortcomings you experienced during your stay. While we're thrilled to hear that our front desk staff left a positive impression with their personable service, we're disappointed to learn about the issues you encountered with the cleanliness of your room's bathroom and the temperature of the hot water. Please rest assured that we take your comments seriously, and we will address these matters with our housekeeping and maintenance teams to ensure that such lapses are not repeated in the future. We hope you'll consider giving us another opportunity to exceed your expectations in the future.

Thank you for choosing to stay with us!

Thank you so much for your kind words! We're thrilled to hear that you had a pleasant stay with us.

Dear Karen,Thank you for sharing your experience with us. We are very disheartened to read about your experience with us. Please accept our sincere apologies. We certainly empathize regarding the points you mentioned in your review that you experienced. We will investigate each issue that you have noted to correct and improve our hotel and services. We would be grateful if you allow us to make amends and improve your experience during your next stay. Thank you for your business and we look forward to seeing you soon.Sincerely,Management Team

Dear Baylie,Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future and we are indeed looking forward to your next visit. See you soon!Best regards,Management Team

Thank you Teresa!

Thank you Wendy!

Thank you Nora!

Thank you Adam!