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Residence Inn by Marriott West Springfield

3.0 star property
Relax by the firepit or take a refreshing dip in the pool. Get ready for your day with convenient amenities like free breakfast on-the-go.

Choose dates to view prices

At Residence Inn by Marriott West Springfield, cozy up with a firepit and enjoy the indoor pool. With an outdoor entertainment area, business center, free WiFi in public areas, coffee/tea in the lobby, barbecue grills and a 24-hour front desk you'll have everything needed to unwind.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Air conditioning
  • Parking available
  • Business services
The current price is ₩196,610
₩225,021 total
includes taxes & fees
May 28 - May 29

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Studio, 1 King Bed

Flat-screen TV

Studio, 1 King Bed

8.8 out of 10
Excellent
(32 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

1 bedroom, premium bedding, desk, blackout drapes

Suite, 2 Bedrooms

9.0 out of 10
Wonderful
(7 reviews)
  • 70 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Studio, 1 King Bed (Mobility/Hearing Accessible, Tub)

Fridge, microwave, stovetop, dishwasher

Studio, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, desk, blackout drapes

Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms (Mobility/Hearing Access, Roll-In Shwr)

Flat-screen TV

Suite, 2 Bedrooms (Mobility/Hearing Access, Roll-In Shwr)

  • 70 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

1 bedroom, premium bedding, desk, blackout drapes

Suite, 1 Bedroom

8.8 out of 10
Excellent
(18 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
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About the neighborhood

West Springfield is home to Residence Inn by Marriott West Springfield. Some of the area's popular attractions include Naismith Memorial Basketball Hall of Fame and Six Flags New England. Olympia Ice Center and Eastern States Exposition are also worth visiting. Visit our West Springfield travel guide
Map
64 Border Way, West Springfield, MA, 01089

What's nearby

  • Olympia Ice Center
    10 min walk - 0.9 km
  • Riverdale Center
    14 min walk - 1.3 km
  • Riverdale Shops
    19 min walk - 1.6 km
  • Cinemark West Springfield 15
    3 min drive - 2.2 km
  • Q Pin 2's
    3 min drive - 2.2 km

Getting around

  • Springfield Union Station
    7 min drive
  • T.F. Green Airport (PVD)
    106 min drive

Restaurants

  • Wood-N-Tap
    16 min walk
  • Burger King
    15 min walk
  • Chili's Grill & Bar
    11 min walk
  • Panera Bread
    17 min walk
  • Dunkin'
    4 min drive

About this property

Residence Inn by Marriott West Springfield

Hotel near MGM Springfield
Take advantage of free continental breakfast, a firepit, and dry cleaning/laundry services at Residence Inn by Marriott West Springfield. Stay connected with free WiFi in public areas, and guests can find other amenities such as an outdoor entertainment area and a business center.
You'll also find perks like:
  • An indoor pool
  • Self parking (surcharge), a water dispenser, and a front-desk safe
  • Barbecue grills, outdoor furniture, and a 24-hour front desk
  • An elevator, smoke-free premises, and free newspapers
Room features
All 88 rooms offer comforts such as premium bedding and air conditioning, as well as thoughtful touches like separate sitting areas and separate dining areas.
More conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with free toiletries and hair dryers
  • Flat-screen TVs with premium channels
  • Separate sitting areas, separate dining areas, and kitchens

Similar properties

Exterior
Candlewood Suites West Springfield by IHG
West Springfield
  • Pool
  • Hot tub
  • Pet friendly
  • Parking included
8.4 out of 10, Very Good, 866 reviews
The price is ₩137,921
₩157,861 total
includes taxes & fees
May 31 - Jun 1
Candlewood Suites West Springfield by IHG
Compare similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (USD 4.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (USD 7 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Indoor pool

Family friendly

  • In-room crib
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Separate bedroom
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Business center

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 75 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for in-room wireless internet: USD 4.95 per day (rates may vary)
  • Uncovered self parking fee: USD 7 per day (in/out privileges)
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0011883250
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Marriott West Springfield
Residence Inn Marriott Hotel West Springfield
Residence Inn Marriott West Springfield
Residence Inn West Springfield
Residence Inn Marriott West Springfield Hotel
By Marriott West Springfield
Residence Inn by Marriott West Springfield Hotel
Residence Inn by Marriott West Springfield West Springfield

Frequently asked questions

Does Residence Inn by Marriott West Springfield have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Residence Inn by Marriott West Springfield?

As of May 6, 2026, prices found for a 1-night stay for 2 adults at Residence Inn by Marriott West Springfield on May 28, 2026 start from ₩196,610, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Residence Inn by Marriott West Springfield pet-friendly?

Yes, this hotel allows pets (limit 2 total) with a maximum weight of up to 75 lbs per pet. There's a fee of USD 125 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is available for USD 7 per day.

What time is check-in at Residence Inn by Marriott West Springfield?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Residence Inn by Marriott West Springfield?

Check-out is at noon.

Where is Residence Inn by Marriott West Springfield located?

Situated in West Springfield, this hotel is within 1 mi (2 km) of Olympia Ice Center and Riverdale Shops. Big E and Holyoke Mall are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Residence Inn by Marriott West Springfield Reviews

8.6

Excellent

8.8

Cleanliness

8.0

Location

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 321 out of 562 reviews
Rating 8 - Good. 129 out of 562 reviews
Rating 6 - Okay. 59 out of 562 reviews
Rating 4 - Poor. 26 out of 562 reviews
Rating 2 - Terrible. 27 out of 562 reviews

Reviews

Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Clean polite and helpful
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

David

The inn was perfect for our simple in-and-out. We had everything we needed. The staff was efficient, helpful, and pleasant.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Good location. great service
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Dane

Nice room
Stayed 5 nights in Dec 2025
Verified

8/10 Good

Martha

Liked: Amenities, property conditions & facilities
The room is big and spacious. Had a kitchen and fridge. My only complaint is the pull out bed, the mattress is stained and looks old. Definitely needs to be updated but other than that, it was good.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Ingrid

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, the staff very nice. The first room we were given had a noisy a/c but the clerk graciously assigned another room and it was good.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

VERONICA

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very accommodating, even with our late arrival. The room was clean. Everything was perfect for a good nights rest.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accommodations were very good. Quiet and clean. Nice hot breakfast. Staff was super friendly!
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Valli Jo

Liked: Staff & service
Disliked: Cleanliness
Staff very courteous. We do notice full trash cans outside th hotel, lots of cigarette butts around the trash can. I do wish staff would have let us know our room was next to an exit a dog walking area. Several if the dogs were very vocal and barking every morning. I would let travelers know that if they require quiet- room 102 is not the place to stay.
Stayed 8 nights in Jan 2026
Verified

10/10 Excellent

Bruce D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location was nice, felt safe and relaxed. Room was large and very comfortable. Staff was friendly
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

Elizabeth

Liked: Amenities
Clean spacious room. Exactly what we needed on this leg of our trip
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very professional
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Lenilsa

Liked: Cleanliness, amenities, property conditions & facilities
Loved my stay. Hotel was clean! Staff was nice. Would definitely stay again!
Stayed 1 night in May 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay!!!! Staff was amazing!!!! Room was spacious. We used the microwave exhaust fan for white noise. Slept like babies. Loved Cal’s Wood-Fired Grill & Bar. Looking forward to our next stay in West Springfield.
Stayed 6 nights in Oct 2025
Verified

8/10 Good

Melissa

Liked: Staff & service, amenities, property conditions & facilities
The property was great for our family of 4 (5 & 2 y/o) weekend stay. The two bedroom was spacious that we all had our own space. The pool was nice and the breakfast was okay, had better continentals before but was acceptable. There were so many quick and easy places to eat around the hotel and the kitchen was fully stocked and ready to go. We would stay here again.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Christina

Liked: Cleanliness, property conditions & facilities
Everything was great about this property! We really appreciated all the amenities.
Stayed 6 nights in May 2025
Verified

8/10 Good

Janet

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, staff was ok. Had a hard time finding the place. Breakfast was not so interesting or healthy. Sofa bed in the room was very uncomfortable.
Stayed 6 nights in Nov 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Hotel was great. Room was clean and the staff was very friendly. Basketball court was a great bonus!
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for an Extended Stay.

Our room was perfect for an extended stay! We had a toaster, microwave, dishes, stove, and dishwasher! Room was clean and the staff were super nice. I would stay again.
Stayed 6 nights in Jul 2025
Verified

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great breakfast.
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Tera

Liked: Cleanliness, staff & service, property conditions & facilities
This space was awesome and comfortable.
Stayed 1 night in Jun 2025
Verified

4/10 Poor

Caitlin

Liked: Cleanliness, amenities, property conditions & facilities
The suites with pull out couches are the ABSOLUTE WORST I have ever experienced. We were there with 9 other families for a basketball tournament and every single family reported the same thing about the pull out. It should NOT be advertised as an option to be a bed. The ground was better or the couch folded up but that didn't work for some in our group who had a family of 4. Be aware-if you are planning to sleep a group of 4 or anyone on the couch make alternate sleeping plans. I upgraded my family to a 2 bedroom suite for our final night because it was that terrible. The breakfast and staff were all excellent and made the stay enjoyable.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel. All amenities like outdoor fire pit, pool, basketball court etc were in great working condition. Staff was amazing - super friendly
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great value

The stay was wonderful and the rooms are large and a great value. Staff are very friendly.
Stayed 6 nights in Apr 2025
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for 3 nights. The property was always clean and staff was helpful!
Stayed 3 nights in Dec 2024