Candlewood Suites West Springfield by IHG

Hotel with free parking, near Big E

Choose dates to view prices

Where to?

Dates

November 2025

4

December 2025

Studio Suite, 2 Double Beds | Desk, blackout drapes, soundproofing, iron/ironing board

Big E offers a peaceful retreat in the business district. Unwind in the spa tub after a busy day or keep your fitness routine on track at the 24-hour gym. Nearby Candlewood Suites West Springfield provides free WiFi for planning the next day's activities.

Very good

Popular amenities

Kitchen
Pet friendly
Gym
Laundry

₩160,347 total

includes taxes & fees

Nov 12 - Nov 13

Room options

Check availability for these dates

Tonight

Nov 4 - Nov 5

Tomorrow

Nov 5 - Nov 6

All rooms

1 bed

2 beds

Showing 6 of 6 rooms

Desk, blackout drapes, soundproofing, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible Bathtub (Mobility)

Excellent

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Kitchen

Refrigerator

Dishwasher

LED TV

Fan

Sleeps 2
1 Queen Bed

Suite, 1 Bedroom, Roll-in Shower (Mobility Accessible)

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Kitchen

Refrigerator

Dishwasher

LED TV

Fan

Sleeps 4
1 Queen Bed

Suite, 1 Bedroom

Exceptional

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Kitchen

Refrigerator

Dishwasher

LED TV

Blackout drapes/curtains

1 bedroom
Sleeps 4
1 Queen Bed

Studio Suite, 2 Double Beds

Wonderful

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Kitchen

Refrigerator

Dishwasher

LED TV

Fan

Sleeps 4
2 Double Beds

Studio Suite

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Kitchen

Refrigerator

Dishwasher

LED TV

Fan

Sleeps 2
1 Double Bed OR 1 Queen Bed

Studio Suite, 1 Queen Bed

Very good

Highlights

Soundproofed

Air conditioning

Connecting rooms available

Kitchen

Refrigerator

Dishwasher

LED TV

Fan

Sleeps 2
1 Queen Bed

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About the neighborhood

572 Riverdale St, West Springfield, MA, 01089

What's nearby

Big E - 13 min walk - 1.1 km
Baystate Medical Center - 4 min drive - 3.9 km
MGM Springfield - 4 min drive - 5.0 km
Eastern States Exposition - 4 min drive - 4.6 km
Naismith Memorial Basketball Hall of Fame - 4 min drive - 5.3 km

Getting around

Springfield Union Station - 10 min drive
Bradley Intl. Airport (BDL) - 28 min drive

Restaurants

‪Cumberland Farms - ‬2 min drive
‪puerto rico bakery 1 - ‬4 min drive
‪Wood-N-Tap - ‬15 min walk
‪McDonald's - ‬10 min walk
‪Chili's Grill & Bar - ‬20 min walk

About this property

Candlewood Suites West Springfield by IHG

Hotel near Big E

A grocery/convenience store, a coffee shop/cafe, and dry cleaning/laundry services are just a few of the amenities provided at Candlewood Suites West Springfield by IHG. For some rest and relaxation, visit the hot tub. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour gym and a 24-hour business center.

Other perks at this hotel include:

An indoor pool
Free self parking
A front-desk safe, coffee/tea in the lobby, and a computer station
Concierge services, barbecue grills, and outdoor furniture
Guest reviews speak highly of the helpful staff

Room features

All 71 rooms boast comforts such as air conditioning, as well as thoughtful touches like free WiFi and sound-insulated walls. Guest reviews highly rate the clean rooms at the property.

Other amenities include:

Bathrooms with free toiletries and hair dryers
42-inch LED TVs with premium channels and DVD players
Kitchens, refrigerators, and dishwashers

Similar properties

Pool
Breakfast included
Pet friendly
Parking included

₩179,220 total

includes taxes & fees

Nov 9 - Nov 10

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Free self parking on site
Free RV/bus/truck parking on site

Food and drink

A coffee shop/cafe
Coffee and tea in common areas
Snack bar/deli

Things to do

24-hour gym
Hot tub
Indoor pool
TV in common areas

Family friendly

DVD player
Grocery/convenience store
In-room kitchen
In-room microwave
In-room refrigerator
Indoor pool
Laundry facilities
Snack bar/deli
Soundproofed rooms

Conveniences

24-hour front desk
Free newspapers in lobby
Grocery/convenience store
Laundry facilities
Lockers
Safe at front desk
Shared microwave
Vending machine

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (weekly)
Multilingual staff
Tour and ticket assistance

Business services

24-hour business center
Computer station

Outdoors

Barbecue grill
Outdoor furniture
Picnic area

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Elevator
Stair-free path to entrance
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible gym
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk

More

1 building
4 floors
Designated smoking areas

Room amenities

Bedroom

Bedsheets provided
Blackout drapes

Bathroom

Free toiletries
Hair dryer
Private bathroom
Toothbrush and toothpaste (on request)
Towels provided

Entertainment

42-inch LED TV with premium cable channels
DVD player
Pay movies

Food and drink

Coffee/tea maker
Cookware, dishware, and utensils
Dishwasher
Freezer
Ice maker
Kitchen
Microwave
Paper towels
Refrigerator
Stovetop

More

Air conditioning
Connecting rooms available
Desk
Fan
Free local calls
Iron/ironing board
Phone
Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Pitbull dog breeds are not permitted.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet (varies based on length of stay)

Service animals are welcome, and are exempt from fees

Welcoming dogs only

2 total (up to 60 lbs per pet)

Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

Pet fee: USD 25 per pet (varies based on length of stay)
Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Tax ID - C0000503250

This property accepts credit cards and debit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 10:00 AM to 9:00 PM

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Suites Hotel West Springfield

Candlewood Suites West Springfield

West Springfield Candlewood Suites

Candlewood Hotel West Springfield

Candlewood Suites West Springfield Hotel

Candlewood West Springfield

Frequently asked questions

Does Candlewood Suites West Springfield by IHG have a pool?

Yes, this property has an indoor pool. Pool access is from 10:00 AM–9:00 PM.

How much does it cost to stay at Candlewood Suites West Springfield by IHG?

As of Nov 4, 2025, prices found for a 1-night stay for 2 adults at Candlewood Suites West Springfield by IHG on Nov 12, 2025 start from ₩140,102, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Candlewood Suites West Springfield by IHG pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 60 lbs per pet. There's a fee of USD 25 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Candlewood Suites West Springfield by IHG?

Self parking is free at this property.

What time is check-in at Candlewood Suites West Springfield by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Candlewood Suites West Springfield by IHG?

Check-out is at 11 AM.

Where is Candlewood Suites West Springfield by IHG located?

Situated near the airport, this hotel is within a 15-minute walk of Q Pin 2's and Big E. Connecticut River and Majestic Theatre are also within 2 mi (3 km).

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Candlewood Suites West Springfield by IHG Reviews

8.4

Very Good

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

10/10 Excellent

Kelly

Nov 3, 2025

Liked: Cleanliness, amenities, property conditions & facilities

staff was great! the borrow cabinet is an awesome feature and the pool and hot tub were amazing!

Stayed 1 night in Oct 2025

10/10 Excellent

Victoria

Aug 6, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I would definitely stay here again!

Stayed 1 night in Aug 2025

8/10 Good

Kristin

Aug 28, 2025

Liked: Staff & service, amenities, property conditions & facilities

I was able to check in early and accomodations were great.

Stayed 2 nights in Aug 2025

10/10 Excellent

Alberto

Sep 7, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Excellent, comfortable, everything you need. Very helpful staff, convenient location. Will be back

Stayed 1 night in Sep 2025

10/10 Excellent

Ellen

Oct 10, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The room was nice and the bed was extremely comfy… I was very pleased the manager accommodated me since I booked my 2 nights separately not knowing I booked 2 different rooms… I really appreciated not having to “move” out Saturday am and move in a different room in the afternoon especially since I had a wedding to get ready for… Thanks!!

Stayed 1 night in Oct 2025

10/10 Excellent

TIm

Jul 21, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Full size fridge and freezer in the kitchenette, comfortable bed

Stayed 1 night in Jul 2025

8/10 Good

Sara

Apr 29, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I enjoyed my stay

Stayed 3 nights in Apr 2025

10/10 Excellent

Emma

Aug 30, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Regardless of the property condition because it’s outdated, it’s the accommodation and friendliness of the staff matters to me. They happily provided us with our immediate needs. Keep up the good work

Stayed 2 nights in Aug 2025

6/10 Okay

Jennifer

Jun 30, 2025

Liked: Cleanliness, staff & service

A bit older facilities but otherwise meets all the basic needs and is easy on and off the 91 highway

Stayed 1 night in Jun 2025

10/10 Excellent

Richard

Mar 17, 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great rooms clean and great hot tub and pool

Stayed 2 nights in Jan 2025

10/10 Excellent

Garold

Jun 24, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Comfortable. Easy access.

Stayed 1 night in Jun 2025

10/10 Excellent

Sydney

May 12, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

It was great

Stayed 1 night in May 2025

10/10 Excellent

Steven

Jun 30, 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Everything was great. The pool and the hot tub sucked. It was kind of like being in a dungeon.

Stayed 1 night in Jun 2025

6/10 Okay

Rodger

Jun 10, 2025

Disliked: Amenities, property conditions & facilities

It needs to be remodeled.

Stayed 1 night in Jun 2025

10/10 Excellent

Kelly

Jan 11, 2025

Liked: Cleanliness, amenities, property conditions & facilities

the people at the desk were very nice and accommodating and the room was very clean and quiet I love when I go to the West Springfield Candlewood

Stayed 2 nights in Jan 2025

10/10 Excellent

Magaly

Dec 4, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Front desk staff was very helpful. The room was clean, the shop was convenient and free coffee was great.

Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

May 20, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice location staff very friendly and helpful Hotel has everything we needed and very comfortable

Stayed 1 night in May 2023

10/10 Excellent

Lisa

Nov 9, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Im a repeat guest and I love the distance to the event im visiting. It's quiet, safe, and close to dining. And the beds are comfy.

Stayed 1 night in Nov 2024

10/10 Excellent

Christa

Feb 18, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Staff was friendly, the room was clean and we had an overall pleasant stay.

Stayed 1 night in Feb 2024

10/10 Excellent

Michelle

Sep 1, 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

the piol was awesome my kids had so much fun. all the staff was excellent and the beds were super comfortable and clean !

Stayed 1 night in Aug 2024

10/10 Excellent

Kiara

May 3, 2024

Liked: Amenities

I love this place

Stayed 1 night in Apr 2024

8/10 Good

Cindy

Apr 12, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Very nice suites with an awesome kitchenette. Beds and pillows very comfortable and recliner a plus!

Stayed 1 night in Apr 2024

4/10 Poor

Justin

Jun 20, 2025

Liked: Staff & service

Disliked: Property conditions & facilities

Don’t be misled by the pictures on hotels.com. This place was a dump. Crappy neighborhood, old and outdated hotel. Pool was closed. None of the streaming on the tv worked. Hallways had a distinctly weird smell. Magnetic cards and “readers” in the door were ancient and had to be re-magnetized during stay. Beds were comfy though. Not worth the price, for an extra $20 a night you could stay somewhere much better.

Stayed 2 nights in Jun 2025