세인트 클라우드에서 코티지 검색

“Hotel was very clean and staff were super friendly”

“Check in was a nightmare. We arrived at 3pm so a little early but in most places they have rooms available. Hotel clerk said they were understaffed and extremely busy with check ins. No promises or guesses when a room would be ready. Would not call or text when a room was ready. Was told to check back every hour to see if a room was ready. Only one clerk was working check in desk with a long line and a lobby full of angered guests. Did finally get a room at 6pm. Floor was dirty and had confetti...

“Not much of a choice for breakfast...cereal, toast, or make your own waffle. Our riim was nice, and clean.”

“The staff couldn't find my Expedia reservation so I paid with a different card and when I checked out the next day the money I paid Expedia triggered and I basically paid twice and everyone I've contacted at Expedia and Courtyard by Marriott St cloud has done nothing to help to return the money that by the way was almost $30 over what I paid when I made the reservation through Expedia. This has been an absolute nightmare dealing with your staff.”

“The room was a smoking room which i picked, but as soon as you open the door, you got hit with a strong but stale smell of weed. It was so strong that i checked out at 11:15pm after checking in at about 5. Ive stayed at this place before and it was fine, so it may have just been this room as it was the first time i stayed in a smoking room. ”

“Big guy at the front desk was not very friendly, while all other staff we encountered were great. Breakfast was typical microwaved food, but the grandkids always love the waffles.”

“Hi”

“Clean room and common areas. The hot tub was perfect temperature, however the jets did not work. The breakfast was adequate, but not well kept up. ”