2/10 - 너무 별로예요
Marilyn
가족 여행
2024년 6월 17일
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Terrible place to stay. Do not recommend. Please be advised that i always visit Grenada and this is the worst place i have ever stayed. We were there for 2 weeks. We arrived early at Siesta Hotel and decided to have something to eat; the food was terrible! The apartment we rented was extremely Hot. The AC was not working to full capacity; in addition, the kitchen and living room area have no AC. The balcony has no screen on the sliding doors; therefore, once opened to allow air in, flies, mosquitoes, sandflies and other insects came indoors and bit us, rest on our food and made our lives a living hell. The workers tried their utmost best to fix the AC, but to no avail. In addition, we noticed that the refrigerator was not working to full capacity; it was cool instead of cold. All our food spoiled including my oyster mushrooms, which is very expensive, and other food items; the toilet doesn't flush properly. We made several complaints to Ms. Deon, The Assistant Manager at Siesta Hotel, of the aforementioned; however, our complaints fell on deaf ears. Note: Ms. Deon never got back to us nor attempted to resolve the matters at hand. To make matters worst, we went to the owner of Siesta Hotel house, Mr. Brian, who resides on the property to let him know what we were going through, he never gave us a listening ear. Management is very unprofessional and doesn't care to resolve any issues, concerns, nor complaints of their guests!!!!!!!!!!!
Marilyn
2024년 6월에 14박 숙박함