8/10 - 좋아요
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가족 여행
2025년 4월 14일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Thanks to Expedia, I had stayed merrily at a really great hotel. I sincerely thank you Expedia. Hilton Malta was the best of best. When I first checked in, I told them I had been to Sicily, and Jessie, the staff member who said she was from Sicily, was very kind and explained the room and gave my wife & me a warm impression. I also remember the humor and kindness of the servers at the fifth floor bar.
However, the reason I did not give the highest score for room cleanliness and staff service was because of one carelessness.
The room 830 cleaning staff did not clean the room properly on the last day (Sunday, April 6th). They also forgot the two hand towels that they change every day, so I called to ask to bring two towels by phone, but nobody came for over 20 minutes, so I could not wait and went down to the bar. I was disappointed even though I left 2 euros as a tip for the room cleaning every day. If it weren't for that problem, I would rate it as a super perfect hotel of the highest level. Nevertheless, I would recommend Hilton Malta to my friends. Thank you again.
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2025년 4월에 4박 숙박함
