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"Room was very clean was a great stay"

"Broken elevator, smelly hallways, old hard squeeky mattress, smoke aroma in room and crumbling decorations throughout all tooped by a very rude man behind the desk who makes it known the he hates his job. Also, all sounds from hall and neighbor rooms sound like their in the room and very disturbing."

"I was there for Match Day ceremony today at New York Medical College. It was a great place to stay for the event"

"I used to stay here all the time when it was a Holiday Inn and it was fantastic! But they knew it needed repairs and fixing and decided not to do it. They sold the property and it’s going further and further down hill every visit. They don’t have vacuum cleaners . They sweep the carpets! There have been mice in my rooms the last times there. It needs carpet cleaning desperately! They use a photo of the bar and restaurant that is closed. Pool is closed. Plumbing issues also. Place needs care but I think they’re keeping it going as long as they can before it’s closed down. Very small cleaning staff also. They’re friendly but it’s sad how bad it’s gotten. It’s become seedy. Back door open without key lock so unsafe feeling,but I lock my door. Only reason I continue to stay there is the price and the location. "

"The WIFI wasn't that great but the AC/Heater worked perfectly. We heard loud music playing from 2 other rooms on our floor. The location was close to the metro north and subway and there are lots of restaurant to choose from."

"I stayed for 10 days. The pros: decent breakfast, rate was good especially for the area, it’s clean. Cons: the staff. My biggest complaint though is the staff. One night the people were loud, I also happened to be stomach sick and the people were mocking me. I complained about it briefly that night but was heading out to my overnight shift for work. In the morning I was telling morning staff about it and making sure same people weren’t gonna be there this was the response I got- “well I had a bad night too my car got hit while it was parked” listen if you can’t do your job cause of your personal life then call in sick. It is a customer based industry in the hotel world. I later mentioned this to who I thought was the manager and I was simply told we will speak to the person. I saw that employee later and I can assure that he was not spoken to. I would hope of not for the rude neighbors at least but more their employee they would want to do something for me whether it be a half night off, I mean anything really. Staff only seem to want to do minimal work. I had already been there 5 days at that point. Overall it’s 50/50 I’d go back."

"Great "

"Yes"