스타리 슬란카멘의 휴가용 주택 임대

"Breakfast is great & the staff are friendly. however, even though I reserved for a non-smoking room, the room was full of cigarette smell & I couldn’t open the window because more smoke would come in. When I requested for a help, they said all the rooms are smoke-free & later a staff came in with a spray - without knocking - & sprayed. That’s all. That didn’t solve the problem. Also, they are not responsive at the hotels.com emails"