생트 주느비에브에서 코티지 검색

“Clean rooms”

“Pool dirty hot tub not working ice not working dryer not working sink didn’t drain. Manager great other staff not so much. Booked through Expedia and charged again, still working on it. Tracy tried to do everything she could to help.”

“Room#305 Cons:Floors weren’t clean. Shower curtain was dingy. Tub was stained. Patched walls in bathroom needing painted. A/C was loudly rattling every time it kicked on AND not cooling properly. Breakfast staff looked unclean. No uniform, no hairnet, no gloves. Their “store” had only a few drinks and frozen pot pies. Pros:Registration Desk staff were both friendly and pleasant. Beds were comfortable, linens were clean.”

“Great location, very clean, and a big plus the indoor pool was heated”

“The back door lock was broken and anyone could enter the building. Did not feel that was safe. The room was stuffy, along with the entire building. I was told it was a newer building in last year, but seems it was an older building with a possible upgrade in last year. The bed was VERY comfortable! The room was very clean. Once we got it cooled off, our night was good, however, we weren't able to stay long, just really a good quick sleep and shower, which was good also. The staff was very kind...

“Unfortunately, our experience started off very poorly. The key cards for the first room we were assigned would not work, so we had to return to the front desk and were assigned a second room. When we entered that room, we found what appeared to be extensive mold or mildew along the baseboards as well as white fuzzy/powdery growth on the furniture. It was concerning enough that we were not comfortable staying in the room. I will give credit to the desk clerk for taking our concerns seriously....

“The staff were polite, helpful and friendly. The breakfast was really good. Everything was good except our room. When we opened the door the smell shocked us. The carpet was disgusting. We would not stay there again”

“The pool was nice”