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"The check in staff were excellent and very helpful. And the rooms are extremely clean. We got there early and found parking available in there car park (surcharge for 24hrs) which was on the property so very convenient. Had a great stay and will come back to this branch if I come to Swindon"

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"Hotel location, atmosphere, spa and room were nice. Reception staff - lovely. Bar/Restaurant Staff weren't rude but didn't seem bothered with actual service. I counted 10 dirty tables as we walked into the restaurant area, they were still all cluttered 90 minutes later. After waiting for table service for 15 minutes, I found a member of staff who asked to me follow them to the bar rather than serve us at the table, for no real reason than their convenience. We were approached once and asked whether we wished to order food but no one came back to ask as after that so we gave up. No one was rude, but no one really cared whether we were there or not. Spa was lovely and all the staff polite and engaging."

"Excellent"

"Lovely hotel. Perfect location next to the river and weir, where there are otters and geese (plus lots of other wildlife). 30 mins scenic walk to centre of Bath, 10 minutes on the bus and nice "old school" pub at the end of the river walk from the hotel. Will DEFINITELY stay there again!!"

"Room was in a state of disrepair. Shower, paint lifting off the walls. But the restaurant bars and lobby were in great condition."

"Fantastic hotel Very clean rooms and a good size Good coffee in the room too Breakfast was excellent with a large selection "

"The breakfast was awful. Dry black pudfing. Poor toaster, sausage bland and undercooked bacon!"