외관

스털링 와야나드 여행 후기

3 out of 5
스털링 와야나드
Valluvadi, Sulthan Bathery, Wayanad, Sulthan Bathery, Kerala

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 11개 이용 후기 중 6개" "
평점 8 - 좋아요. 11개 이용 후기 중 2개" "
평점 6 - 괜찮아요. 11개 이용 후기 중 2개" "
평점 4 - 별로예요. 11개 이용 후기 중 0개" "
평점 2 - 너무 별로예요. 11개 이용 후기 중 1개" "

8.8/10

청결 상태

9.0/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

6/10 - 괜찮아요

Manoo

아이를 동반한 가족 여행, 가족 여행
별로예요: 편의 시설/서비스
Pool is not well maintained. Dining options are very limited. Service was super slow. It seems the restaurant is highly understaffed. In room service was was also not available. Overall it was an average experience. Definitely a lot of scope of improvement in room-service and dining facilities for the property.
2024년 1월에 2박 숙박함
답변 제공: Sterling Wayanad 님, 2024년 1월 15일
Dear Manoo,Thank you for sharing your feedback with us. We apologize for the inconvenience you experienced during your stay. We appreciate your valuable input regarding the pool maintenance, dining options, and service speed. We will address these concerns internally and work towards improving our room-service and dining facilities. We hope to have the opportunity to serve you better in the future.Sincerely,The Sterling Holidays Team

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Waynad - one of the gems of Kerala
Excellent food and stay at the resort. Beautiful location. Good roads. The entire Waynad is amazing - with an abundance of tropical vegetation. Very pricey - though.
2023년 12월에 2박 숙박함
답변 제공: Sterling Wayanad 님, 2023년 12월 27일
Dear Guest,Thank you so much for your excellent review! We are delighted to hear that you enjoyed your stay at our resort and that you found the food to be excellent. Our team takes great pride in providing a beautiful location and well-maintained roads for our guests to enjoy. We understand that the pricing may seem high, and we appreciate your feedback. We value your patronage and hope to welcome you back for another amazing experience in Waynad!Sincerely,The Sterling Holidays Team

10/10 - 훌륭해요

Santosh

2022년 12월에 3박 숙박함

2/10 - 너무 별로예요

Sachin

2022년 12월에 2박 숙박함

8/10 - 좋아요

HARSHA S

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 6월에 2박 숙박함

6/10 - 괜찮아요

Pravardhan

좋아요: 직원 및 서비스
별로예요: 객실의 편안함
Cleaniness, not good,, physical activities , gaming centers not upto mark, bed not comfortable
2019년 5월에 1박 숙박함
답변 제공: Sterling Wayanad 님, 2023년 11월 6일
Dear PravardhanThank you for taking the time to provide your feedback. We're sorry to hear that your experience with us was less than what you expected. We value your input and would like to understand your concerns better. Please feel free to reach out to our customer support team, so we can address your specific issues and work to make your next experience a better one.Warm regards,The Sterling Holidays Team

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2019년 4월에 3박 숙박함

10/10 - 훌륭해요

Norman

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We loved this property. The staff are friendly and helpful although English is limited. Chef Riyas came to chat with us, offered to make us whatever we wished, and even made a birthday cake for my wife. Food was excellent. The massage therapists, Juni and Raji proved to be extraordinary practitioners - don’t leave here without having a massage. We also had the privilege of walking with the naturalist Soji on an early morning bird watching walk through the forest alongside the wildlife sanctuary. Ridwij, the dining room Manager greeted us and gave us a tour of the dining room, food availability, and made us feel welcome. If you are in the Sultan Bathery area, don’t miss Sterling Wayanad
2019년 2월에 4박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 12월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
In food less options available. Otherwise everything is fine.
2018년 5월에 2박 숙박함

10/10 - 훌륭해요

Madhukar

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Highly recommended
Beautiful hotel resort. Bit out of town but if you want a peaceful place to stay i would recommend sterling. A well kept resort with good bedrooms , a superb dining area with well trained staff.I went bird watching one morning with the bird expert from the resort. He was well informed about all the birds in the area. Really enjoyed the early morning walk looking for birds with him.
2018년 2월에 2박 숙박함