Sun Kid Tours

The clean room, the attentiveness of the staff, and the hotel's location were all excellent.

Our stay at The Leo Grand in Vienna was excellent and very memorable. Check-in was friendly and efficient, and we were pleasantly accommodated earlier than the official check-in time. The room was spacious, elegant, and beautifully decorated. The handwritten welcome note, along with wine and cookies, felt genuinely warm and thoughtful. The complimentary minibar added extra comfort. We especially enjoyed the complimentary afternoon and late-evening service in the restaurant. Drinks, fruits, and desserts were elegantly arranged, creating a warm atmosphere with lovely Christmas vibes. Breakfast was superb. The menu offered a rich selection, the food was well prepared, and the service was fast and professional. One moment deserves special mention. We had an early flight and realized very late that we would miss breakfast. Mira honestly explained it was too late to request a breakfast box, which we fully understood. However, at around 5 a.m., after a quick check-out, she surprised us with a carefully prepared breakfast box including hot coffee, fruit, apples, and sandwiches. Her thoughtful gesture made a perfect ending to our stay. The hotel’s location is unbeatable, with many of Vienna’s highlights within walking distance. A few constructive suggestions. Assistance with luggage at check-in would be helpful, especially for guests with large suitcases. The bathroom and toilet are fully separated and not adjacent, which feels somewhat inconvenient.

The location was fantastic for Christmas markets. The check in lady was extraordinarily friendly and kind. The only issues we experienced were the tiny doorways and tight everything. Watch your head, I nailed mine several times at 6’3” tall. The building is a trillion years old, so you can’t have it all. The door to our room 20 never shut automatically which provided unnecessary stress of “is my room locked?” The bed had a massive hill type lump in between where two people sleep, preventing any comfortable cuddling. Otherwise a good experience. Tiny elevator! Salzburg is a must visit.