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아르카디아 수라바야 바이 호리슨 여행 후기

3.5 out of 5
아르카디아 수라바야 바이 호리슨
Jalan Rajawali No. 9-11, Surabaya, East Java

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 37개 이용 후기 중 6개" "
평점 8 - 좋아요. 37개 이용 후기 중 20개" "
평점 6 - 괜찮아요. 37개 이용 후기 중 9개" "
평점 4 - 별로예요. 37개 이용 후기 중 2개" "
평점 2 - 너무 별로예요. 37개 이용 후기 중 0개" "

7.8/10

청결 상태

7.6/10

직원 및 서비스

7.2/10

숙박 시설 상태 및 시설

이용 후기

6/10 - 괜찮아요

kim 님, seoul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
above than everage if we think about price.
room is clean and calm, staffes are kind and price is resonable. but no pleace to eat near hotel, no restaurant, no convinient store like alfa mart or seven eleven.But good please to visit PAL or central or central commercial area in surabaya.
답변 제공: Wilis 님, 2016년 3월 5일
Dear Reviewer, We very much appreciate your comments regarding your stay at the ibis Surabaya Rajawali. It is always a pleasure to receive some feedbacks from you. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hari Murti Wibowo General Manager

10/10 - 훌륭해요

실제 이용하신 고객

2018년 11월에 4박 숙박함

8/10 - 좋아요

Elma 님, Kuala Lumpur

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Check in was slow because the rooms were not ready (although we arrived way past 2.00 pm) and we were only given an extra bed on the 2nd day. The rest were ok - breakfast aplenty and kitchen staff were very helpful. Perfect location (public transport just across the hotel). Will stay again for sure.
2018년 11월에 6박 숙박함

8/10 - 좋아요

shah 님, india

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 9월에 2박 숙박함

6/10 - 괜찮아요

Vu Le Vy

별로예요: 객실의 편안함
2018년 8월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
All staff members are friendly.
Hotel very close to public transport, room was clean. I do recommended to everyone
2017년 6월에 6박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함

6/10 - 괜찮아요

Ratna Dewi

6/10 - 괜찮아요

Charlene 님, Singapore

A short stay.
Value for money.

6/10 - 괜찮아요

ayu 님, semarang

Hotel dekat perak
Akses hotel dekat dengan perak juga dekat ke arah pasar genteng pusat untuk beli oleh oleh disurabaya,selain itu juga dekat dengan stasiun pasar turi.tapi sayang kamar mandi airnya sering menggenang...

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
very nice stay
Special thanks to the very nice front desk staff Location was good for me close to old surabaya and ferry terminal Same day laundry service Nice view from my room over old Surabaya

8/10 - 좋아요

JAN D A 님, Surabaya

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Disini aku bisa tenang
Mencari ketenangan dan aku dapatkan di Ibis, menyenangkan dan pelayanan yang ramah.
답변 제공: Wilis 님, 2016년 3월 5일
Dear Reviewer, Kami sangat berterima kasih atas komentar Anda mengenai kunjungan Anda di ibis Surabaya Rajawali. Sangat menyenangkan bagi kami untuk menerima umpan balik/tanggapan positif. Kami akan memberitahukan komentar Anda kepada tim kami. Kami yakin bahwa umpan balik ini akan menjadi motivasi bagi semua staf kami karena kami berusaha untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih karena Anda telah memberitahukan pengalaman Anda, dan kami sangat menunggu kedatangan Anda selanjutnya di Hotel Kami. Hormat kami, Hari Murti Wibowo General Manager

8/10 - 좋아요

Sanjeev 님, Goa, India

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was very comfortable and the staff very polite and helpful. The hotel is clean and very ideally located.
답변 제공: Wilis 님, 2016년 3월 5일
Dear Reviewer, We very much appreciate your comments regarding your stay at the ibis Surabaya Rajawali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hari Murti Wibowo General Manager

4/10 - 별로예요

Taty 님, Sacramento, CA

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
one rude staff and fouls smell in the lobby
Overall a bad stay. The foul smell in the lobby and hallway just the beginning of my unsatisfaction. Most of the staff are ok but one rude staff ruins the ok reputations.
답변 제공: Wilis 님, 2016년 3월 5일
Dear Reviewer, Thank you for taking the time to tell us about your experience at the ibis Surabaya Rajawali. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hari Murti Wibowo - General Manager

8/10 - 좋아요

elfe 님, Malaysia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great locations
Great place to stay at surabaya
답변 제공: Wilis 님, 2016년 3월 5일
Dear Reviewer, We very much appreciate your comments regarding your stay at the ibis Surabaya Rajawali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hari Murti Wibowo General Manager

10/10 - 훌륭해요

Sando 님, Hamburg Germany

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
gutes Hotel in Zentrumnaehe.
bei unsere durch Reise nach Borneo haben wir 3 nächste im Ibis Rajawali verweilt und das zum dritten mal.

6/10 - 괜찮아요

Mustafa 님, Singapore

Value for money hotel.
I am a business traveler and my reason to come to Surabaya is for an important meeting at the Port of Tanjung Perak. I chose Ibis Rajawali because it is close to my location of meeting. For the hotel rate, I was pleasantly surprised at the facilities in the room. Internet access was also available for free.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Kamar luas, nyaman
Lain kali akan menginap lagi di Ibis Rajawali

8/10 - 좋아요

Tallulah 님, Engaland

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Close to sights an easy to get a taxi to places.
Comfortable stay, quiet and clean

8/10 - 좋아요

Tallulah 님, Engaland

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Close to sights an easy to get a taxi to places.
Comfortable stay, quiet and clean

6/10 - 괜찮아요

Alba 님, Indonesia/singapore

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
What you pay is what u get
Been here for 4 days. Location is good as its very near to JMP however during night time very quiet and can say like a ghost town. The buffet is highly not recommended as it is not nice at all and very limited choices. The room is just fine. Its a budget hotel so dont expect more. The salon at the lobby is also not that good as their service very slow and they dont even have the curler and the basic equipment whereby a salon must have.

4/10 - 별로예요

Edlow 님, Surabaya Indonesia

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good and comfortable service satisfactory would recommend to others for its value

8/10 - 좋아요

La Ventura 님, Vietnam

좋아요: 청결 상태, 직원 및 서비스
Good time in Surabaya
Convinient location, friendly staffs, clean room and comfort bed. Foods are ok but bar services is poor. Good moments with pionist for the song 'The moon represents my love to you"

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

10/10 - 훌륭해요

Stine 님, Norway

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel and great service
On a budget, this was the best hotel we stayed at during our 60 day trip in Indonesia. Very clean and quite spacious room. Nice bathroom. The personel was very helpful, and the service at the restaurant was good. We only stayed one night, and we did not venture around the neighbourhood, so cant say much about the location.

8/10 - 좋아요

Gordon Haye 님, Australia/Bali

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Confenient location.
Clean good hotel. close to shopping centre. Food and beverage a bit overpriced for Indonesian standards.

8/10 - 좋아요

Frankster 님, Singapore

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Friendly staff
Nice clean hotel but nothing to shout about....

8/10 - 좋아요

실제 이용하신 고객

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Familienfreundlich
Das Hotel kann ich nur weiter empfehlen. Sehr freundliches Personal und die Sauberkeit wird auch sehr gross geschrieben. Fruehstuecksbuffet war klasse.

8/10 - 좋아요

Osman Sulaiman 님, Singapore

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Pleasant experience
We have been staying more than once, never fails to deliver consistent excellent service and comfortable clean rooms. We will stay in the same hotel for our subsequent visits due to its strategic location for convenient shopping and access to many places.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
hotel ibis
hotel sangat bagus kerna ianya berdekatan dengan pusat membeli belah.selain daripda itu staff staff nya juga cantik cantik sekali. Tapi kalau saya mahu ,merasa makanan di luar hotel seperti macam ngak ada ya

8/10 - 좋아요

Kenneth T

좋아요: 직원 및 서비스
Not Excellent but Above Average
My stay at Ibis Surabaya Rajawali was just average. However, I would return to the hotel if it was the same rate. The room and amenities were average. Nothing to shout about. However, it was just nice and sufficient for a short stay. However, I really liked the location of the hotel. It was near many points of interest (eg. House of Sampoerna, Chinatown etc.), Giant Hypermarket and a textile market. In addition, I thought that their staff members, especially their cafe waiters and waitresses, provided really good service. Their food at the cafe was excellent as well and I really enjoyed their Indonesian-style satay.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Air vi dusin did not work as it supose to do, not so good food in the restaurant. Very much traffic outside. Good service, clean hotell. Okey hotell for just a place to sleep.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
ibls surabaya
clean room but it's quite far from airport .( 1 hr by taxi from hotel)