Dear Guest,Thank you for taking the time to let us know about your experience while staying with us. Your positive feedback is truly appreciated, and we hope to have the pleasure of welcoming you back soon. We hope you choose to stay with us again

Dear Sir / Madam, Thank you for sharing your review of our hotel on Hotels.com. We truly appreciate your feedback, and we are glad to know that our prime location had given you the ease of access to the most iconic shopping destination in the city. We look forward to welcoming you back to Sheraton Surabaya Hotel & Towers. Best regards, Hana May Sumampouw Marketing Communication Manager

Dear Youngbin, Thank you for sharing your overall experience during your recent stay with us. We truly appreciate the given score, and this will surely motivate us to continuously provide a Go Beyond experience and an exceptional hospitality service. We look forward to welcoming you back to Sheraton Surabaya Hotel & Towers! Best regards, Hana May Sumampouw Marketing Communication Manager

Dear Kevin,I recognize that your time is valuable and appreciate the feedback you have provided. We can hardly wait to see you again.

Dear Chin Huei,Thank you so much for choosing to stay with us at the Sheraton Surabaya Hotel & Towers. Your positive feedback is truly appreciated, and we hope to have the pleasure of welcoming you back soon.

Dear Kunzang,Thank you for choosing Sheraton Surabaya Hotel & Towers for your stay. Your positive feedback means a lot to us, and we hope to welcome you back for another wonderful stay soon.Safe travels,Team at Sheraton Surabaya Hotel & Towers

Dear Swandajani,Thank you for choosing Sheraton Surabaya Hotel & Towers for your stay. We're thrilled to hear that you enjoyed your time with us. Our team works hard to provide a memorable experience, and it's always rewarding to receive positive feedback. We hope to welcome you back soon for another wonderful stay.Safe journey,Team at Sheraton Surabaya Hotel & Towers

Dear AlvinThank you so much for choosing to stay with us at Sheraton Surabaya Hotel & Towers. Your positive feedback is truly appreciated, and we hope to have the pleasure of welcoming you back soon.Safe travels,Team at Sheraton Surabaya Hotel & Towers

Dear Mr. Ahmad,Greetings from Sheraton Surabaya Hotel and Towers. Thank you for choosing Sheraton Surabaya Hotel & Towers as your accommodation. We really appreciate your review to Sheraton Hotel Surabaya! And also kindly be informed that our newly renovated hotel rooms are in Premium Deluxe Room and Club Room (including Sheraton Club Access).Assuring you the finest and friendliest service and accommodation available in Surabaya, we are waiting for your next stay with us! Thank you. Regards, Guest Service Center.

Dear Ms. Widhi,Greetings from Sheraton Surabaya Hotel and Towers. Thank you for choosing Sheraton Surabaya Hotel & Towers as your accommodation. We really appreciate your review to Sheraton Hotel Surabaya! We apologize for any inconvenience caused during your stay with us, we will take a note to your feedback for us.Assuring you the finest and friendliest service and accommodation available in Surabaya, we are waiting for your next stay with us! Thank you. Regards, Guest Service Center.

Dear Mr. Indra,Greetings from Sheraton Surabaya Hotel and Towers. Thank you for choosing Sheraton Surabaya Hotel & Towers as your accommodation. We really appreciate your review to Sheraton Hotel Surabaya! Assuring you the finest and friendliest service and accommodation available in Surabaya, we are waiting for your next stay with us! Thank you. Regards, Guest Service Center.

Dear Mr. Nicolaas, Greetings from Sheraton Surabaya Hotel and Towers. Thank you for choosing Sheraton Surabaya Hotel & Towers as your accommodation. We are waiting for your next stay with us! Warm regards, Guest Service Center.