8/10 - 좋아요
Urvashi
2025년 9월 17일
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
This is a lovely hotel close to the station which is a very busy area in an older part of town so it’s like an oasis.
The room was lovely. Soft sheets. Fluffy pillows and towels. Lovely washroom amenities. Safe in the room and UK sockets.
The staff however really need to communicate better with each other.
The first night I had an ongoing fire alarm issue in my room and had to call three times before it was sorted and even then I had to check.
The second night there was building work in the evening and again I had 3 separate people turn up and promise it would be resolved.
I checked out after two nights (even though I booked two because my plans changed) and the manager called me in the third day to ask when I was checking out. Sigh.
Other than the lack of communication between the staff I would say this is one of the nicer hotels in the city.
Urvashi
2025년 9월에 3박 숙박함
