10/10 - 훌륭해요
Keala
단체 여행
2026년 4월 12일
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Sandcastle Apartments is perfect for what it offers. It is self-catering, clean, safe, and a very good home base for exploring Swakopmund, though I would recommend a vehicle for accessing the main downtown/shopping and restaurant areas.
Our host, Claudia, was accommodating and very communicative. There was a chance that our arrival would be delayed due to unseasonal flooding, but Claudia promptly responded to our messages and assured us that we would be able to check in with even very late arrivals. Luckily that didn't end up being necessary but we appreciated not having the stress of possibly missing a check-in time.
We found our rooms (Lion Apartment) to be in great condition and very clean. Kitchen supplies seemed basic but all we really needed/used was the refrigerator. Our only recommendation for the property is a way to check out and hand over keys if staff isn't immediately available or can't be found. On our second day another guest knocked on our door early in the morning and told us we needed to take her keys and let her out the gate, as a car was picking her up and she couldn't find any staff to check her out. Obviously the behavior of this guest isn't the responsibility of the property, but having some sort of key box or communicated policy in place for checking out might have avoided the issue.
Overall we greatly enjoyed our stay and found the value to be excellent.
Keala
2026년 3월에 3박 숙박함