Find Family Hotels in Swan Valley

"At check-in there was only 1 person. He had to attend to a gust and that took 20 mintes while I had to wait to be attended. I asked if he was the only person on the counter and he said that there was another in the office - but that person never came out to assist the back-log of people waiting. The restautant was no better. 1 staff member who took orders and then had to also do room service deliveries!!! So the restaurant service was non-existant when he was devivering room service. Very pleasant staff delivering a very poor level of customer servcie. I think it is a management issue (cost cutting) and not just a staff attitude problem. The room had very little furniture despite being a deluxe room. Aprt from the desk and chair, it had 1 lounge chair (not even a small couch or a sofa table). Not reflective for the price one pays for a deluxe room. The room also had silverfish, in the bathroom, by the coffee making table and bed. This property needs a full review."

"Serviceable but living in a former glory"

"Service was excellent and the room and amenities clean and spacious "

"This was one of the loveliest hotel ive ever stayed in. The room was enormous with wonderful views. Clean, with a relaxing spa bath to end the day. The staff were so friendly and accommodating. I loved every minute of my experience here. Across the road from the most beautiful Scarborough beach. Will definitely visit again for a much longer period of time, next time. "

"No car park Hard to drop off luggage Too far from the main mall"

"Nice an polite nothing was a drama"

"Excellent hotel . Great value for money"

"Really enjoyed my stay "

"Amazing service from the moment I checked in. There are 2 specific gentlemen that made this experience especially memorable. Nick, thank you for being so accommodating & kind. I wouldn’t stay elsewhere in Perth!!"