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코지 M 호텔 여행 후기

3 out of 5
코지 M 호텔
132 Bourke Street, Woolloomooloo, NSW

이용 후기

6.6
평점 10 - 훌륭해요. 57개 이용 후기 중 12개" "
평점 8 - 좋아요. 57개 이용 후기 중 15개" "
평점 6 - 괜찮아요. 57개 이용 후기 중 13개" "
평점 4 - 별로예요. 57개 이용 후기 중 7개" "
평점 2 - 너무 별로예요. 57개 이용 후기 중 10개" "

6.6/10

청결 상태

7.2/10

직원 및 서비스

9.4/10

편의 시설/서비스

6.4/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

2/10 - 너무 별로예요

higuys

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
It's so hot to stay here.................. ,..................................
2019년 2월에 1박 숙박함
답변 제공: Sydney Star Team. 님, 2019년 2월 19일
Dear Higuys, We apologize that you didn't enjoy your stay with us however a little more constructive feedback would help us understand your grievances with the property. Unfortunately we cannot control the weather, although our web page clearly states that we do not provide air conditioning in the rooms, we suggest in future you choose that better suits your needs. Kind regards

2/10 - 너무 별로예요

실제 이용하신 고객

2019년 2월에 1박 숙박함
답변 제공: Sydney Star Team 님, 2019년 4월 30일
Dear guest, We appreciate that you took the time to leave us a review but would have appreciated if you could leave us some more constructive feedback to better improve the property and identify your grievances with it. We apologize that you didn't enjoy your stay. Kind regards,

4/10 - 별로예요

실제 이용하신 고객

2018년 12월에 7박 숙박함
답변 제공: Alex 님, 2019년 1월 12일
Thanks for your booking! We are sorry you did not enjoyed your stay with us. Since there is no feedback is hard to figure out what you did not like. We wish you the best

8/10 - 좋아요

geunseok

좋아요: 객실의 편안함
별로예요: 청결 상태, 숙박 시설 상태 및 시설
3층 썼는데 샤워시설 조금 불편, 한곳은 하수처리가 제대로 안되있어서 물 고임, 침대 편안, 와이파이 잘됨
2018년 6월에 6박 숙박함
답변 제공: Sydney Star reception team. 님, 2018년 7월 2일
안녕하십니까, 그 친절한 단어들 감사합니다. 우리는 당신이 머무르기를 기쁘게 생각합니다. 다음에 시드니를 방문 할 때 다시 만나기를 바랍니다. 친절하고.

2/10 - 너무 별로예요

sadie 님, QC

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Nothing is good about this accommodation
Not even close to public transport, Dirty and tiny bed room, bathroom was even worst.. I saw hookers just cross the road. They have only 2 showers in a floor. youhave to wait forver to use. Breakfast was awful even it was free. I stayed at backpackers plenty times around the world and this place is the worst ever.
답변 제공: Sydney Star Reception Team 님, 2018년 6월 9일
Dear guest, We apologize that your stay could not have been better and ensure you that the neighborhood is a cleaner and safer place. Since you stayed with us there have been massive changes in all levels of staff, cleaning standards and improvements made to our facilities. All bathroom facilities have been cleaned in deep and the breakfast range widened to accommodate a range of tastes. The rooms are also more spacious. We would encourage you to book with us again to notice the difference. Kind regards.

6/10 - 괜찮아요

HO KYUNG

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: Sydney Star Reception Team 님, 2018년 6월 7일
Dear guest, We apologize that your stay could not have been better although next time we would appreciate some constructive feedback to better understand your grievances with the property. Since you stayed with us there have been massive changes in all levels of staff, cleaning standards and improvements made to our facilities. We would encourage you to book with us again to notice the difference. Kind regards.

6/10 - 괜찮아요

이강섭

좋아요: 직원 및 서비스
별로예요: 청결 상태
좋지도 나쁘지도 않았던 곳
공원과는 굉장히 가깝고 다른곳은 좀 가야하는정도 그래도 가격대비로 따지면 시설이나 크게 불편한점은 없었고 무료 아침식사 먹는거랑 직원분이 친절한점은 좋습니다 참, 이 백팩커스는 조용한데 앞에 있는 벡팩커스땜에 밤에 소란스러운 경우가 종종 있어요
답변 제공: Sydney Star Reception Team. 님, 2018년 6월 9일
안녕하세요, 시간을내어 리뷰를 작성해 주셔서 감사 드리며 대부분의 시간 동안 즐거웠습니다. 니가 우리 랑 같이 있었기 때문에. 우리의 새로운 관리 직원은 우리 시설이 깨끗하게 유지되도록하기 위해 특별히 열심히 노력하고 있습니다. 우리는 당신이 우리와 함께 머물도록 권장 할 것입니다. 우리는 옥상과 주방 구역을위한 통금을 도입하여 소음 수준이 밤. 친절합니다.

8/10 - 좋아요

Jeong 님, j

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
인터넷 속도 매우 빠름
시티 내 위치가 좋아서 이동이 편리하다. 엘레베이터가 없는 곳이 많은데, 이곳은 엘레베이터 시설이 되어있어서 편리하다. 무료인터넷이지만 속도가 빠르다.
답변 제공: Sydney Star Reception Team 님, 2018년 6월 9일
Dear guest, We are glad you enjoyed your stay with us. Unfortunately since the building is heritage listed we are unable to make improvements regarding the installation of a lift however our staff work tirelessly to ensure that your stay is comfortable. We hope that you will book with us again the next time you visit Sydney. Kind regards.

8/10 - 좋아요

Marcus

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
I liked the breakfast, & the compactness of the Hotel venue.. room was fine. Staff not easily accessible when needed. PIN numbers for door entries, frustrating.. would prefer swipe card… over all OK… just needs abit more availability of staff.
2024년 4월에 1박 숙박함
답변 제공: Cozy M Management 님, 2024년 4월 14일
Thank you for your time we will take it seriously and improve from your comment.

10/10 - 훌륭해요

LARRY

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Pleasant staff, clean facilities,
2024년 4월에 3박 숙박함
답변 제공: Cozy M Management 님, 2024년 4월 8일
Thank you for taking the time to review Cozy M. We are greatly delighted to know you enjoyed your stay with us. We look forward to welcoming you again soon.

10/10 - 훌륭해요

Jennifer

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Lovely hotel. Staff are accomodating and friendly. Easily accesible and within walking distance to what you need. Bed was extremly comfy and was the best night sleep i had in a long time. 10/10 would recommend and would stay again.
2024년 2월에 1박 숙박함
답변 제공: Cozy M Management 님, 2024년 2월 27일
Thank you for taking the time to review Cozy M. We are greatly delighted to know you enjoyed your stay with us. We look forward to welcoming you again soon.

8/10 - 좋아요

Brenda

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Air conditioner was loud and needed ear plugs to sleep.
2024년 2월에 1박 숙박함
답변 제공: Cozy M Management 님, 2024년 2월 27일
Thank you for taking the time to review Cozy M. We are greatly delighted to know you enjoyed your stay with us. We look forward to welcoming you again soon.

10/10 - 훌륭해요

Mung Ching

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Cozy M 님, 2023년 12월 1일
Thank you for taking the time to review Cozy M. We are greatly delighted to know you enjoyed your stay with us. We look forward to welcoming you again soon :)Regards,

2/10 - 너무 별로예요

Mathilda

2023년 10월에 3박 숙박함
답변 제공: Cozy M Management 님, 2023년 10월 27일
Thank you for taking the time to review Cozy M. We are delighted to know that you enjoyed your stay with us, and we will endeavor to improve our hotel and service in the future. We look forward to welcoming you again soon! Regards

10/10 - 훌륭해요

Naila

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent stay and service. The room was comfor
2023년 10월에 1박 숙박함
답변 제공: Cozy M Management 님, 2023년 10월 27일
Thank you for taking the time to review Cozy M. We are greatly delighted to know you enjoyed your stay with us. We look forward to welcoming you again soon! Regards

10/10 - 훌륭해요

Max

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
An excellent option. I will definitely be staying here again.
2023년 8월에 4박 숙박함
답변 제공: Cozy M Management 님, 2023년 9월 29일
Thank you for staying with us, we hope to see you again soon.

6/10 - 괜찮아요

Brian

2023년 6월에 1박 숙박함
답변 제공: Cozy M Management 님, 2023년 10월 27일
Thank you for taking the time to review Cozy M. We are delighted to know that you enjoyed your stay with us, and we will endeavor to improve our hotel and service in the future. We look forward to welcoming you again soon! Regards

6/10 - 괜찮아요

Alvaro

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
LIMPIO PERO CARO
Lo mejor la limpieza. Lo peor lo pequeñísimas que son las habitaciones en relación al precio.
2023년 2월에 6박 숙박함
답변 제공: Cozy M Management 님, 2023년 3월 23일
Dear Alvaro,Thank you for your review. We appreciate your feedback and look forward to your next visit to Sydney city.

8/10 - 좋아요

Lee-Anne

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was fine except for the fact you couldn’t just watch television you had to play it from your phone and I didn’t have the applications
2023년 2월에 1박 숙박함
답변 제공: Cozy M Management 님, 2023년 10월 27일
Thank you for taking the time to review Cozy M. We are delighted to know that you enjoyed your stay with us, and we will endeavor to improve our hotel and service in the future. We look forward to welcoming you again soon! Regards

8/10 - 좋아요

Jasmine

답변 제공: Cozy M Management 님, 2023년 10월 27일
Thank you for taking the time to review Cozy M. We are greatly delighted to know you enjoyed your stay with us. We look forward to welcoming you again soon! Regards

6/10 - 괜찮아요

David

답변 제공: Cozy M Management 님, 2023년 10월 27일
Thank you for taking the time to review Cozy M. We are delighted to know that you enjoyed your stay with us, and we will endeavor to improve our hotel and service in the future. We look forward to welcoming you again soon! Regards

8/10 - 좋아요

Luisa Fernanda Molina

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stayed for 2 nights, the room was nice and had everything we needed. The only comment is that bathroom cleanliness could be improve. Other than that everything was great
답변 제공: Cozy M Management 님, 2023년 10월 27일
Thank you for your time to review Cozy M. We appreciate your feedback. We will be checking with housekeeping often to ensure our highest cleanliness standards are met. We look forward to welcoming you again soon!Regards,

10/10 - 훌륭해요

Elwyn

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean and photos on website matched actual conditions. Comfortable and quiet rooms
2022년 11월에 1박 숙박함
답변 제공: Cozy M Management 님, 2023년 10월 27일
Thank you for taking the time to review Cozy M. We are greatly delighted to know you enjoyed your stay with us. We look forward to welcoming you again soon! Regards

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Muy comodo, sencillo, buena comunicacion y atentos. Buena ubicacion
2019년 6월에 3박 숙박함
답변 제공: Sydney Star Team. 님, 2019년 12월 3일
Dear guest, Thank you for taking the time to write us a review. We appreciate that you enjoyed your stay. Sincerely,

4/10 - 별로예요

실제 이용하신 고객

단체 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
Room did not look like the pictures and was very small with one person living in the room for the past two months who was quite disruptive (waking others at 4 am etc). At one point I was told by another person renting a bed in the room that a number of people had been in the room earlier that day when we were out that had not paid to stay in the room.
2019년 3월에 3박 숙박함
답변 제공: Sydney Star Team. 님, 2019년 3월 14일
Dear guest, We apologize that you did not enjoy your stay with us however; We no longer offer private rooms, Long-term guests make up only a small portion of our overall guest pool and if there are any issues one can simply approach reception. Regarding the visitors our policy is very strict and the matter should have been reported to reception immediately. We have already investigated the matter in question and have followed up with due diligence. Kind regards,

10/10 - 훌륭해요

Matt

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 1월에 1박 숙박함
답변 제공: Sydney Star Team. 님, 2019년 2월 3일
Thanks for taking the time to leave us such a lovely review. As always it was a pleasure to have you stay with us. Hopefully we will see you again next time. Sincerely, Sydney Star Team.

6/10 - 괜찮아요

실제 이용하신 고객

2018년 12월에 5박 숙박함
답변 제공: Sydney Star reception team 님, 2019년 1월 9일
Dear guest, We apologize that your stay could not have been better although next time we would appreciate some constructive feedback to better understand your grievances with the property. Kind regards.

8/10 - 좋아요

Matt

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 8월에 2박 숙박함
답변 제공: Sydney Star reception team. 님, 2018년 8월 25일
Cheers Matt, Thank you for taking the time to leave us a review. See you next time!

10/10 - 훌륭해요

Matt

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice place, friendly staff. Local area is a bit average but it's cheap to stay and convenient
2018년 7월에 1박 숙박함
답변 제공: Sydney Star reception team. 님, 2018년 8월 13일
Thank you so much for those kind words Matt. Glad you enjoyed your time here and hope to see you again next time. All the best!

4/10 - 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Friendly staff but the building is very old. Only 2 single showers per floor -approximately 50 people no power point in bathrooms. Only 2 separate toilets no sink. Rooms very small. Bathrooms really dirty despite cleaning every night.
2018년 5월에 4박 숙박함
답변 제공: Sydney Star Reception Team. 님, 2018년 6월 5일
Hello, We apologize that you were unable enjoy your stay with us and will work towards improving the facilities. The building is heritage listed which means that any major renovations will take time to approve. Despite this our staff are working exceptionally hard to ensure our guests are comfortable. We provide two single showers on each floor and one additional DOUBLE shower and bathroom facility located on our first floor. We have also made improvements to provide additional space in the rooms and have cleaned the bathrooms in deep since you last stayed with us. Regards, Sydney Star Reception.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태
Gold star
The bathrooms need to be cleaned properly and some shower heads fixed but apart from that it’s pretty good
2018년 5월에 2박 숙박함
답변 제공: Sydney Star Reception Team. 님, 2018년 6월 5일
Thank you, We are glad you enjoyed your stay with us for the most part. These issues are being resolved and our housekeeping staff are cleaning the bathrooms in deep. The quality is improving gradually since the change in previous management but this will take time. Hopefully we will see you again the next time you visit Sydney. Kind regards, Sydney Star Reception.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태
All good
Bathrooms could be cleaner but overall it was fine
2018년 5월에 6박 숙박함
답변 제공: Sydney Star Reception Team. 님, 2018년 6월 5일
Thank you for your kind words. Our housekeeping staff work exceptionally hard to ensure the best standards of cleanliness for our guests. Unfortunately the bathrooms require some renovations but this issue is being taken care of and we encourage you to stay with us again in future to notice the difference. Sincerely, Sydney Star Reception.

6/10 - 괜찮아요

tokushima 님, 東京都杉並区

CBD(セントラルビジネスダイレクト)に比較的近い施設
花火大会の見学地点であったオペラハウス前の会場迄は多少距離はあったかもしれませんが、まずまずだと思います!
2017년 12월에 1박 숙박함
답변 제공: Sydney Star Reception Team 님, 2018년 6월 20일
Dear guest, Thank you for your kind words and the review. We are glad you enjoyed your stay with us. We hope to see you again the next time you are in Sydney. Kind regards.

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 청결 상태
コンセントの位置があまり良くなく、ケータイを充電するのに苦労した
2017년 10월에 1박 숙박함
답변 제공: Alex 님, 2018년 1월 7일
The location is 5mn walking from King Cross Station. 20mn walking from CBD and Opera House. Its unfortunate that you found inconvenient. To charge your phone. All you need is to come to reception and ask for an adapter. We are pleased to help you. We are sorry to hear you have problems with it.

10/10 - 훌륭해요

star sydney backpackers 님, 15 to 20 minutes by walking to

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A good backpacker place
overall it was a very good experience. especially the hostel manager was the one who made our stay a pleasure.
2017년 9월에 1박 숙박함
답변 제공: Sydney Star Reception Team 님, 2018년 6월 7일
Thank you for taking the time to write us a review. We are pleased you enjoyed your stay and we look forward to seeing you the next time you are in Sydney. Kind regards.

10/10 - 훌륭해요

Lotte 님, Netherlands

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hostel with good location!
Great budget hostel with good and pretty clean facilities with everything you need. Friendly staff and nice rooftop! Was also mostly quiet at night. Would really recommend staying in this hostel.
2017년 9월에 6박 숙박함
답변 제공: Sydney Star reception team. 님, 2018년 7월 5일
Thank you for taking the time to write us a review Lotte. We are pleased you enjoyed your stay with us. We pride ourselves on keeping our facilities clean and our guests comfortable during the night. Hopefully we will see you again the next time you visit Sydney. Safe travels!

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 직원 및 서비스
Cheap hostel, it is what it is, wasn't expecting much and didn't get much but what can you expect. Booked and paid online and the chick tried to charge me again when I checked in.
2017년 9월에 1박 숙박함
답변 제공: Sydney Star Reception Team. 님, 2018년 6월 5일
Hello guest, We apologize that your stay could not have been better. Since you booked with us there have been major changes at all levels with our staff. The issue concerning you was eventually resolved and the staff member in question no longer with us. There have also been many changes regarding them space available to guests in the rooms, new locker storage areas provided for guest's belongings, common areas and the overall state of cleanliness with all areas being cleaned in deep. We would encourage you to book again with us to notice the difference. Sincerely, Sydney Star Reception.

4/10 - 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
The kitchen was dirty with beatles and gnats and there were no blankets in the room even though the temperature outside was quite cold during the night.
2017년 8월에 3박 숙박함
답변 제공: Sydney Star reception team. 님, 2018년 7월 5일
Hello guest, We apologize that you did not enjoy your stay. Since you stayed with us the pest control issue has been dealt with and blankets provided upon request. Sincerely,

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 숙박 시설 상태 및 시설
Why won't it accept my few words? I don't want to write an essay, just a couple things which I can say in less than a line. I don't really want to post a review, just let the place itself know a couple things since they seem to want my feeback. Do I really have to write 1500characters? Seems a bit excessive. I'm gonna see if it accepts my response now...
2017년 8월에 3박 숙박함
답변 제공: Sydney Star reception team. 님, 2018년 7월 5일
Dear guest, We apologize that you weren't able to be as concise in your review as you'd hopes however we appreciate when guests leave more constructive criticism instead of simply a few lines. Since you stayed with us both the power point and shower issues have been dealt with. These are regular maintenance issues that are dealt with on a routine basis. Our management team take these issues very seriously. Sincerely,

4/10 - 별로예요

Louise 님, New Zealand

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Friendly staff but disgusting facilities
Staff were friendly but shower was slimy and disgusting, the insect nets on the windows were caked in dust (not great if you're asthmatic), and the stairwell smelt like pee. The room itself was bearable - the only thing stopping us from finding new accommodation. They also emailed us AND asked when we checked in for payment (which we had already done via Expedia), and their sign outside says Red Star Backpackers, not Syndey Star.
답변 제공: Sydney Star reception team. 님, 2018년 7월 5일
Hello Louise, Since you stayed with us all the facilities have been cleaned in deep. There have also been major changes to our reception and management staff. the signage is also due to be replaced. Sincerely,

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
長期滞在者が我が物顔
長期滞在者が部屋中に荷物をおいて、足の踏み場もないほどの散らかりよう。また、夜中に女をベッドに連れ込み、卑猥な行為や声をだし、眠っていられない状態。ひどい状態であったが、すでに3泊分の宿泊料金を支払っていることを、後悔した。
답변 제공: Sydney Star Reception Team 님, 2018년 6월 7일
Dear guest, We apologize that you weren't able to enjoy your stay with us for the full three nights. Your room has been cleaned thoroughly and improvements made to ensure our guests feel more comfortable. Our rooms are also routinely inspected by our housekeeping staff. We would have appreciated if you had brought this matter to the attention of our reception staff so we could resolve the matter in a timely way. We also have a manager on-site during the night to address any 'disturbances' by other guests. Kind regards.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Terrible bed bugs
I got the worse case of bed bugs - absolutely not worth staying here. Please reconsider your stay.
답변 제공: Sydney Star Reception Team. 님, 2018년 6월 5일
Dear guest, We apologize that you didn't enjoy your stay. However, it is common even for larger properties to encounter pest control issues beyond their control as other guest will bring them from their previous residences. Since you stayed with us there have been major changes in all levels of staff. Our current staff work exceptionally hard to provide the best service for our guests and take these matters very seriously. Any issues regarding pest control are resolved quickly. Please don't allow this experience to cast a bad light on the property. We would encourage you to book with us again in future. Kind regards, Sydney Star Reception.

6/10 - 괜찮아요

Annie 님, Sydney

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Not a good choice for my poor friend
I booked it for my friend. It is a pity that my friend didnot like it because he could not sleep for a whole night.
답변 제공: Sydney Star Reception Team 님, 2018년 6월 9일
Dear guest, We apologize that your stay could not have been better although next time we would appreciate some constructive feedback to better understand your grievances with the property. Since you stayed with us there have been massive changes in all levels of staff, cleaning standards and improvements made to our facilities. We would encourage you to book with us again to notice the difference. Kind regards.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 객실의 편안함
답변 제공: Sydney Star Reception Team. 님, 2018년 6월 7일
Dear guest, We are glad that you enjoyed your stay for the most part although next time we would appreciate some constructive feedback to understand how we can better improve our facilities and service for our guests. We hope to see you the next time you visit Sydney. Kind regards.

4/10 - 별로예요

실제 이용하신 고객

좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: Sydney Star Reception Team 님, 2018년 6월 7일
Dear guest, We apologize that your stay could not have been better although next time we would appreciate some constructive feedback to better understand your grievances with the property. Since you stayed with us there have been massive changes in all levels of staff, cleaning standards and improvements made to our facilities. We would encourage you to book with us again to notice the difference. Kind regards.

2/10 - 너무 별로예요

@mck 님, Japan

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
もう利用する事はありません。There is nothing to use anymore.
Location is good. Near the station of bus and train. Room is no good. space is too narrow. I put it on the bed because there is no space to put the backpack on the floor. And shower room there is only one. Un comfortable. And the worst thing. I made payment for Airbus but they had not made a reservation. But they doubted me. (But only Asian staff is good person.) Because Airbus did not come, I was about to be late for flight time.
답변 제공: Sydney Star Reception Team 님, 2018년 6월 9일
Hello Guest, We apologize that you didn't enjoy your stay with us. since you have stayed with us there have been several changes to the rooms to make our guests feel more comfortable and space to store their belongings. Likewise with the showers several improvements have been made to our existing facilities. Each floor of the backpackers has two shower facilities with an additional shower block on the first floor. We also apologize for the customer service on behalf of Airbus Sydney and are no longer affiliated with them. Perhaps if you booked with us again you might think differently. Kind regards.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Good for short stays. Not ideal experience of showers as difficult to adjust hot and cold temperature.
답변 제공: Sydney Star Reception Team. 님, 2018년 6월 5일
Hello, We are glad you enjoyed your stay with us for the most part and apologize that the quality of the shower facilities was not up to your personal standard however this problem is quite common in most bathrooms. The mechanics behind temperature regulation are complicated and issue not yet solved in the affirmative. We look forward to seeing you next time you are in Sydney. Safe travels!

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
The hostel was in a good location, near King's Cross Station and convenient for restaurants. The bedroom was clean and the wifi worked fine. The receptionist was pleasant. The communal bathrooms, especially the ladies' shower, could have done with a really good deep clean and were not particularly nice to use - especially with the mix up of water taps.
답변 제공: Sydney Star Reception Team. 님, 2018년 6월 7일
Dear guest, We apologize that your stay could not have been better although next time we would appreciate some more constructive feedback to better understand your grievances with the property. Since you stayed with us there have been massive changes in all levels of staff, cleaning standards and improvements made to our facilities. The communcal bathrooms have also been cleaned in deep. We would encourage you to book with us again to notice the difference. Kind regards.

6/10 - 괜찮아요

Hanna

좋아요: 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스, 객실의 편안함
답변 제공: Sydney Star Reception Team 님, 2018년 6월 7일
Dear guest, We apologize that your stay could not have been better although next time we would appreciate some constructive feedback to better understand your grievances with the property. Since you stayed with us there have been massive changes in all levels of staff, cleaning standards and improvements made to our facilities. We would encourage you to book with us again to notice the difference. Kind regards.

8/10 - 좋아요

Hanna

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Rent på rummen
Renliga dubbelrum, köket lite mindre fräscht. Kylskåpet stank förfärligt!
답변 제공: Sydney Star Reception Team. 님, 2018년 6월 7일
Hello, Thank you for taking the time to write us a review and that you enjoyed your stay for the most part. Since you stayed with us all the fridges have been cleaned out and routinely checked by staff to ensure that the best standards are met. Our new housekeeping staff are working exceptionally hard to ensure our facilities remain clean and we would encourage you to stay with us again. Kind regards.