6/10 - 괜찮아요
Seo Jin
가족 여행
2024년 5월 25일
별로예요: 편의 시설/서비스
Location was great. Room was spacious. However, quality of service was mixed. Some staff (Matthew and Annie) were very helpful and nice. But one lady at the front desk was not kind, almost annoyed by simple questions and requests. So my arrival experience was not positive.
Housekeeping is available only once (deep cleaning) or twice (express cleaning, no change of sheets) a week. They don't provide fresh towels on time. So we had to keep asking for them, and even that request was not met on time.
Seo Jin
2024년 5월에 8박 숙박함