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예약 가능 여부 확인

트래블로지 바이 윈덤 시드니 여행 후기

2 out of 5
트래블로지 바이 윈덤 시드니
480 Kings Road, Sydney, NS

이용 후기

6.8
평점 10 - 훌륭해요. 1003개 이용 후기 중 233개" "
평점 8 - 좋아요. 1003개 이용 후기 중 303개" "
평점 6 - 괜찮아요. 1003개 이용 후기 중 183개" "
평점 4 - 별로예요. 1003개 이용 후기 중 174개" "
평점 2 - 너무 별로예요. 1003개 이용 후기 중 110개" "

6.8/10

청결 상태

7.8/10

직원 및 서비스

6.8/10

편의 시설/서비스

6.4/10

숙박 시설 상태 및 시설

6.8/10

친환경

이용 후기

8/10 - 좋아요

Gail

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Was a nice quiet place
2024년 4월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 4월 27일
Thank you Gail for sharing your positive feedback, we will love to have you back. Have a wonderful day.

8/10 - 좋아요

Matthew

연인과의 여행
좋아요: 직원 및 서비스
Nice place to stay with no fuss
2024년 4월에 2박 숙박함
답변 제공: Guest Services 님, 2024년 4월 27일
Thank you so much Matthew, we appreciate your positive response. We are pleased to know that you had a hastle free stay and could meet your expectations.We look forward to welcoming you back soon!

4/10 - 별로예요

Travis

별로예요: 직원 및 서비스
2024년 4월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 4월 27일
Hi Travis, thank you for taking your time to give us a rating. We truly value your feedback and would love to learn more about what we can improve. Please feel free to reach out to our guest services team. Have a wonderful day!

6/10 - 괜찮아요

David A

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Front desk 님, 2024년 4월 23일
Hi David A,Thank you for taking sometime in giving your feedback

2/10 - 너무 별로예요

Steve

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Ever since Travelodge underwent new management the hotel has gone downhill. I stayed at this hotel everytime I traveled for business. I will no longer stay there. The hotel is dirty, staff are rude. Prices are extremely high with no business rate for my company any longer and they charge a deposit even though Im a long time customer. Extremely dissatified.
2024년 4월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 4월 18일
Hi Steve, Thank you for taking the time to share your experience with us.

8/10 - 좋아요

Nancy

연인과의 여행
All was good
2024년 4월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 4월 18일
Hi Nancy,Thank you for taking the time to share your positive experience with us.

6/10 - 괜찮아요

kerry-ann

연인과의 여행
좋아요: 직원 및 서비스
Excellent customer service but the toiletries were very small and limited as were the breakfast options-and the coffee was terrible
2024년 3월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 4월 18일
Hi Kerry-ann, Thank you for taking the time to share your experience with us.

6/10 - 괜찮아요

Gary

연인과의 여행
Was unaware of having to provide a $100.00 fee before having to check in. Should be added to your search results.
2024년 4월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 4월 18일
Hi Gary, Thank you for taking the time to share your experience with us.

2/10 - 너무 별로예요

SILVIA ESTER

Nos han echo dejar 100 dólares canadiense en depósito, y dijeron que la culpa es vuestra, nunca había visto esto, somos ingenieros españoles, una verguenza
2024년 4월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 4월 18일
Hi Silvia Ester,Thank you for taking the time to share positive experience with us.

10/10 - 훌륭해요

Robyn

좋아요: 청결 상태, 직원 및 서비스
2024년 4월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 4월 18일
Hi Robyn,Thank you for taking the time to share your positive experience with us.

4/10 - 별로예요

Hannah

출장 여행
좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
No elevator and at 3 am after a full day of travel it was a tough last haul bringing 3 suit cases up two flights of stairs, late checkout was allowed but the cleaners came in at 11, and considering flights only land mid afternoon and 3 am I found it a bit odd that they didn’t allow the extra 2 hours after they said it was allowed. I got in close to 4am and there was a lot of noise on my floor at that time, this is not the hotels fault but at that point it was enough to make me skip this hotel in the future.
2024년 4월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 4월 18일
Hi Hannah, Thank you for taking the time to share your experience with us.

4/10 - 별로예요

Blake

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Very outdated and dirty. Staff service was great and complimentary breakfast was good. This place definitely needs some renovations and a good deep clean.
2024년 4월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 4월 18일
Hi Blake,Thank you for taking the time to share your experience with us

8/10 - 좋아요

Kevin

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good value for the price compared to other hotels close by
2024년 4월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 4월 18일
Hi Kevin,Thank you for taking the time to share your positive experience with us.

8/10 - 좋아요

Debra

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent customer service and staff.
2024년 4월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 4월 18일
Hi Debra, Thank you for taking the time to share your positive experience with us.

6/10 - 괜찮아요

Fraser

연인과의 여행, 출장 여행, 반려동물 동반 여행
별로예요: 청결 상태
I chose the Travel lodge because it said it was "Pet friendly" What they failed to tell me is that they charge extra for pets. Once in the room, my dog who is allergic to things comes out from under the bed with a candy wrapper in his mouth.The heating system felt as if we were heading to Europe when it came on..too loud.
2024년 4월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 4월 18일
Hi Fraser,Thank you for taking the time to share your experience with us.

8/10 - 좋아요

Lucille

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice
2024년 4월에 1박 숙박함
답변 제공: front desk 님, 2024년 4월 11일
Hi Lucille,Thank you for taking the time to leave your feedback, it's greatly apreciated.

6/10 - 괜찮아요

Nicole

2024년 4월에 1박 숙박함
답변 제공: Front desk 님, 2024년 4월 9일
Hi Nicole,Thank you for taking the time to leave your feedback, it's greatly appreciated

10/10 - 훌륭해요

Shamaus

2024년 3월에 3박 숙박함
답변 제공: Front desk 님, 2024년 4월 23일
Hi Shamaus,Thank you for taking sometime in giving your postive feedback

10/10 - 훌륭해요

Stephen

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Sauna
2024년 3월에 1박 숙박함
답변 제공: Front desk 님, 2024년 4월 3일
Hi Stephen,Thank you for taking time to make an honest review. Hope to see you on your next stay

8/10 - 좋아요

Leigh Anne

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quiet
2024년 3월에 3박 숙박함
답변 제공: Front desk 님, 2024년 4월 3일
Hi Leigh Anne,Thank you for taking time to make an honest review. Hope to see you on your next stay

10/10 - 훌륭해요

MaryJo

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Newly renovated. Gorgeous rooms
2024년 3월에 1박 숙박함
답변 제공: Front desk 님, 2024년 4월 3일
Hi MaryJo,Thank you for taking time to make an honest review. Hope to see you on your next stay.

2/10 - 너무 별로예요

Jennifer

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a reservation for a suite with a kitchenette. There was a fridge and hotplate. There were literally 4 different mismatched plates, two spoons and a couple pots. The pool and hot tub were gross with condensation dripping off everything inside and hot tub all foamy. Lots of challenges with cancelling our final day.
2024년 3월에 4박 숙박함
답변 제공: Front desk 님, 2024년 4월 3일
Hi Jennifer,We are really sorry for your negative experience with us. We will try hard to provide our guests better experience in the future.

10/10 - 훌륭해요

Reg

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice staff, great breakfast, dollar for dollar your not going to find better in the area, so give yourself a financial break and enjoy a night out with your savings.
2024년 3월에 1박 숙박함
답변 제공: Front desk 님, 2024년 4월 3일
Hi Reg,Thank you for taking time to make an honest review. Hope to see you on your next stay

8/10 - 좋아요

Gail

연인과의 여행
It was fine
2024년 3월에 1박 숙박함
답변 제공: Front desk 님, 2024년 4월 3일
Hi Gail, Thank you for taking time to make an honest review. Hope to see you on your next stay.

10/10 - 훌륭해요

Joyceleen

2024년 3월에 1박 숙박함
답변 제공: Front Desk 님, 2024년 4월 18일
Hi Joyceleen, Thank you for taking the time to share your positive experience with us.

8/10 - 좋아요

Jacquie

2024년 3월에 4박 숙박함
답변 제공: Front Desk 님, 2024년 4월 18일
Hi Jacquie,Thank you for taking the time to share your positive experience with us.

8/10 - 좋아요

Sharon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: Front desk 님, 2024년 3월 27일
Dear Sharon,Thank you for taking the time to write a review in regards your recent stay with us. We are looking forward to welcoming you back real soon

6/10 - 괜찮아요

David

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: Front desk 님, 2024년 3월 27일
Dear David, Thank you for taking the time to write a review in regards your recent stay with us. We are looking forward to welcoming you back real soon

10/10 - 훌륭해요

Edward

연인과의 여행
Staff was great room was clean
2024년 3월에 2박 숙박함
답변 제공: Harshita Singh 님, 2024년 3월 25일
We're thrilled you loved our service! Your satisfaction is our top priority. Thank you for choosing us, and we can't wait to serve you again.Best Regards,Travelodge.

10/10 - 훌륭해요

Kent

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
great price , breakfast was good , staff were super friendly would stay here again
2024년 3월에 2박 숙박함
답변 제공: Front desk 님, 2024년 3월 27일
Dear Kent,Thank you for taking the time to write a review in regards your recent stay with us. We are looking forward to welcoming you back real soon

6/10 - 괜찮아요

Graham

가족 여행
Quiet
2024년 3월에 2박 숙박함
답변 제공: Front desk 님, 2024년 3월 27일
Dear Graham,Thank you for taking the time to write a review in regards your recent stay with us. We are looking forward to welcoming you back real soon

6/10 - 괜찮아요

Cherie

2024년 3월에 1박 숙박함
답변 제공: front desk 님, 2024년 4월 11일
Hi Cherie,Thank you for taking the time to leave your feedback, it's greatly apreciated.

8/10 - 좋아요

Gloria

Very good stay
2024년 3월에 1박 숙박함
답변 제공: Front desk 님, 2024년 3월 27일
Dear Gloria,Thank you for taking the time to write a review in regards your recent stay with us. We are looking forward to welcoming you back real soon

4/10 - 별로예요

Kris

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: front desk 님, 2024년 3월 20일
Dear Kris,Thank you for giving sometime for your honest review

6/10 - 괜찮아요

Joshua

좋아요: 직원 및 서비스
Beds were decent, food was average for Wyndham but the area was meh and the condition of the whole place was not great considering the price. Expensive for what we got.
2024년 3월에 2박 숙박함
답변 제공: Front desk 님, 2024년 3월 27일
Dear Joshua,Thank you for taking the time to write a review in regards your recent stay with us. We are looking forward to welcoming you back real soon

4/10 - 별로예요

Kristin

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was very run down and dirty. Rust and mold all over the bathroom. Not worth the over-inflated price.
2024년 3월에 1박 숙박함
답변 제공: Front desk 님, 2024년 3월 27일
Dear Kristin,Thank you for taking the time to write a review in regards your recent stay with us. We are looking forward to welcoming you back real soon

4/10 - 별로예요

Nicholas

별로예요: 청결 상태
The air conditioner didn’t work. Taps for hot and cold were opposite (labeled improperly), tiles in shower were broken, rust in shower and dirty shower head. Toilet was broken and ran water constantly, No shampoo and only one towel was provided, we called down and asked for towels and shampoo they arrived at 10:00pm when we were getting ready to settle in for the night to give us towels and no shampoo. There were no pillows for pull out coach, or extra bedding.
2024년 3월에 2박 숙박함
답변 제공: Front desk 님, 2024년 3월 27일
Dear Nicholas,Thank you for taking the time to write a review in regards your recent stay with us.

8/10 - 좋아요

Naomi

2024년 3월에 1박 숙박함
답변 제공: Front desk 님, 2024년 4월 9일
Hi Naomi,Thank you for taking the time to leave your feedback, it's greatly appreciated.

6/10 - 괜찮아요

Keri

2024년 3월에 2박 숙박함
답변 제공: Front desk 님, 2024년 3월 27일
Dear Keri,Thank you for taking the time to write a review in regards your recent stay with us. We are looking forward to welcoming you back real soon

6/10 - 괜찮아요

Angela

아이를 동반한 가족 여행
좋아요: 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
I liked the pool and activity area. The property was dated and rusty. There was hair on the linens. I think it was as clean as it could be but it appears the hotel has been used for long term accommodations. Staff is kind and friendly and helpful. Breakfast included and the dining room was clean and tidy. Neutral dating!
2024년 3월에 1박 숙박함
답변 제공: Front desk 님, 2024년 3월 27일
Dear Angela, Thank you for taking the time to write a review in regards your recent stay with us. We are looking forward to welcoming you back real soon

4/10 - 별로예요

Kendra

아이를 동반한 가족 여행
별로예요: 숙박 시설 상태 및 시설
The pool was freezing, we could barely swim, and that’s one of the main reasons we booked. Also there were no towels at the pool.
2024년 3월에 1박 숙박함
답변 제공: front desk 님, 2024년 3월 12일
I am writing to express my sincere apologies for any inconvenience or discomfort you experienced during your recent stay with us. It deeply concerns us to learn that your experience did not meet your expectations, and we understand the importance of ensuring every guest feels comfortable and satisfied during their time with us. We look forward to the opportunity to welcome you back and provide you with the exceptional service and experience you deserve.

4/10 - 별로예요

Daniel

단체 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
What a disappointing stay. Pool was closed, no forewarning. Views were NOT what was advertised AT ALL. 500 deposit for 2 rooms, still haven’t received that back after 3 days even though our rooms were spotless. Breakfast was super bland, orange juice was the best part of it all. Bed was comfy and clean, best I can say. Staff was polite.
2024년 3월에 1박 숙박함
답변 제공: Satish 님, 2024년 3월 11일
Dear Daniel,Please accept our sincere apology for not enjoying your recent stay at Travelodge Sydney.We had put a hold on your credit card for 250 for each room as security. This was not charged to your credit card. The system releases the hold on the guest card within 3-5 business days. Please do let me know if you still facing the issue.Thank you for the feedback we are taking appropriate measures to address your concerns.Best regards,

8/10 - 좋아요

Robert

아이를 동반한 가족 여행
별로예요: 편의 시설/서비스
Deposit is very expensive. Rooms and bathrooms were so so clean not detailed clean. They checked us into a room that was already checked into. They were nice and helpful though.
2024년 3월에 1박 숙박함
답변 제공: front desk 님, 2024년 3월 3일
Dear Robert, We are sorry for your negative experience in our hotel, we are striving hard to serve you and our guest in your future stay.

8/10 - 좋아요

Viola Joan

연인과의 여행, 아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hot tub wasn't working and the machines that the kids play weren't working and there was no out of order signs on them and no refund offered
2024년 2월에 2박 숙박함
답변 제공: Front desk 님, 2024년 2월 27일
Dear Viola Joan,We are sorry for your negative experience in our hotel, we are striving hard to serve you and our guest in your future stay.

4/10 - 별로예요

Kara

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Front desk 님, 2024년 2월 27일
Dear Kara,Thank you for your honest review.

2/10 - 너무 별로예요

Cameron

2024년 2월에 1박 숙박함
답변 제공: Front desk 님, 2024년 3월 27일
Dear Cameron, Thank you for taking the time to write a review in regards your recent stay with us. We are looking forward to welcoming you back real soon

4/10 - 별로예요

Scott

출장 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
Requested a crib, extra pillows and lotion and got none of it.
2024년 2월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 2월 2일
Hi Ben,Thank you for your comment regarding your recent stay with us at Travelodge Sydney.On your reservation there was no request for crib or extra ammenties. Upon your check in at front desk we were not advised or contacted here at the desk for the above mentioned items.We provide three pillows on a king bed, but would have been happy to have provided an extra two if requested.As for the crib there was no infant/toddler accompanying you during your stay.Kleenex and lotion are provided in your bathroom with soap and shampoo. We can provide extra if you call front desk.

8/10 - 좋아요

Patrick

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was okay.
답변 제공: Guest Services 님, 2024년 1월 15일
Hi Patrick,Thank you for reviewing your stay and sharing your experience with us. We are happy to learn that you had a satisfactory stay. We hope you will give us another visit soon.

8/10 - 좋아요

Jeff

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 1월 9일
Thank you for your feedback.

4/10 - 별로예요

Adam

좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
No pool, hot tub or gym, even though it is advertide
2023년 12월에 1박 숙박함
답변 제공: Guest Services 님, 2024년 1월 3일
Dear AdamThank you for sharing your experience with us. We regret any inconvenience caused by the temporary closure of the swimming pool due to maintenance. We are actively working to resolve this issue promptly to ensure a more enjoyable experience for our guests. If there's anything specific you would like us to address or if you have further comments, please feel free to reach out. Your satisfaction is important to us, and we hope to have the opportunity to welcome you back for a seamless and pleasant stay. Thank you for choosing Travelodge Sydney. Front desk