외관

홈2스위트 바이 힐튼 듀폰, 워싱턴 여행 후기

3 out of 5

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 509개 이용 후기 중 340개" "
평점 8 - 좋아요. 509개 이용 후기 중 111개" "
평점 6 - 괜찮아요. 509개 이용 후기 중 25개" "
평점 4 - 별로예요. 509개 이용 후기 중 17개" "
평점 2 - 너무 별로예요. 509개 이용 후기 중 16개" "

9.2/10

청결 상태

9.2/10

직원 및 서비스

8.8/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

10/10 - 훌륭해요

Seung

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
가성비 쵝오
시애틀에서 가장 좋은 호텔중 하나가 아닌가 생각합니다. 시애틀 시내에서 약 20분 정도 떨어져 있고, 여행하는 길목에서 들렀다 가기에는 너무 좋은 곳입니다. 정말 좋네요. 편히 쉬다가 갑니다. 일찍 예약하면 저렴한 가격에 사용할 수 있습니다.
2021년 1월에 3박 숙박함
답변 제공: Mark 님, 2021년 1월 25일
Thank you for choosing to stay with us!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
perfect
perfect
2019년 10월에 3박 숙박함
답변 제공: Mark 님, 2019년 10월 28일
Thank you for the perfect score!

8/10 - 좋아요

Byeonggap

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 2월에 11박 숙박함
답변 제공: Christopher 님, 2019년 3월 15일
Thank you for taking the time out to leave us a review. Hope we can host you and your family again soon.

6/10 - 괜찮아요

Anna

좋아요: 청결 상태
2024년 5월에 1박 숙박함
답변 제공: Manager 님, 2024년 5월 15일
Hello Anna, We're sorry to hear that your experience fell short of expectations. Please reach out to us with any details so we can address any concerns you may have. We hope to welcome you back for a more enjoyable stay in the future.

10/10 - 훌륭해요

Kasey

가족 여행
좋아요: 편의 시설/서비스
We were visiting someone on base and this hotel was directly across from a gate where we could come and go and never have to get on the interstate. It was also just a short drive to restaurants and a unique shopping center.
2024년 4월에 9박 숙박함
답변 제공: Manager 님, 2024년 5월 10일
Hello Kasey,We are delighted to hear that our hotel's convenient location near the base gate, restaurants, and a shopping center met your needs during your stay. Should you require any assistance or have any future inquiries, please do not hesitate to reach out to us.

10/10 - 훌륭해요

Conner

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel was so clean. Staff was amazing!!
2024년 5월에 2박 숙박함
답변 제공: Manager 님, 2024년 5월 6일
Hello Conner,We are thrilled to hear that you found our hotel clean and enjoyed the service provided by our amazing staff. Your kind words mean a lot to us. We strive to maintain a high standard of cleanliness and provide exceptional service to all our guests. Thank you for taking the time to share your positive experience with us.

10/10 - 훌륭해요

Ojas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함
답변 제공: Manager 님, 2024년 5월 4일
Hello Ojas,We are thrilled to hear that you had a wonderful experience during your stay with us! We look forward to welcoming you back in the future for another fantastic stay.

8/10 - 좋아요

Katelyn

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Check in staff was overall friendly. I personally would have liked more information on check in as to where things are located, where I could find WiFi connection info, when breakfast is, etc. check out staff was very friendly and informative. Overall, my room was pretty clean. The floors were overall clean, but needed to be swept a little. The room did have an odd paint smell to it. I did let the front desk know. I was informed they have been doing some renovations on the rooms and they would have someone check it out. All in all, pretty good experience for a one night stay. I would stay there again.
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 5월 1일
Hello Katelyn,Thank you for sharing your feedback with us. We appreciate your positive comments regarding our friendly staff. We apologize for any inconvenience regarding the lack of information provided during check-in and appreciate your understanding as we undergo renovations. Your input is valuable, and we hope to welcome you back for another enjoyable stay.

10/10 - 훌륭해요

Kristina

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fantastic customer service!
2024년 4월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 19일
Hello Kristina,We are delighted to hear that you experienced fantastic customer service during your stay with us. Your feedback is truly appreciated and we hope to welcome you back in the future for another wonderful experience.

4/10 - 별로예요

Hitokazu

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The room wasn't clean. The pool wasn't maintained enough.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 27일
Hello Hitokazu, We appreciate your feedback and apologize for any inconvenience experienced during your stay. We will share your comments with our team for further review and improvement. Thank you for bringing this to our attention so that we can continue to enhance our services for all guests.

10/10 - 훌륭해요

Aisha

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 9일
Hello Aisha,We're sorry to hear that you didn't fully enjoy your stay. Your feedback is valuable to us, and we will share it with our team for further improvement. We appreciate you taking the time to leave a review and hope to welcome you back in the future.

8/10 - 좋아요

Aleisha

아이를 동반한 가족 여행
The hotel was overall great. We came to swim for the weekend, so was really disappointed that the hot tub was broken. It was one of the main reasons we chose this hotel.
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 28일
Hello Aleisha, We appreciate you taking the time to share your feedback with us. It's great to hear that you had a good overall experience. We apologize for any inconvenience caused by the temporary issue with the hot tub during your stay. Your comments will be shared with our team for their awareness and improvement. Thank you for choosing our hotel for your weekend getaway.

8/10 - 좋아요

Allison

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Our room was not ready when we came to check in around 4 pm. Did not get into our room until 2 1/2 hours after the posted check in time. Room size was awesome. Lots of space and storage. Beds were a little stiff. Breakfast was decent. Pool area was nice, but hot tub was lukewarm in the evening and then the next morning the pool area was so full of a chlorine smell that it burned your eyes and caused a cough. Regardless, we still enjoyed our stay and thought things were pretty good overall.
2024년 2월에 2박 숙박함
답변 제공: Manager 님, 2024년 2월 22일
Hello Allison,We apologize for the delay in your room readiness but are pleased you found the room spacious. We appreciate your feedback on the bed comfort and will take note of it. Your comments on breakfast and pool area are valuable to us for improvement. Thank you for choosing to stay with us and sharing your thoughts.

10/10 - 훌륭해요

Richard B

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The rooms were very nice and would stay there again. The staff were great also.
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 20일
Hello Richard B,We are delighted to hear that you enjoyed our nice rooms and had a positive experience with our great staff. Your feedback is truly appreciated. Thank you for choosing to stay with us, and we look forward to welcoming you back in the future.

10/10 - 훌륭해요

Kayla

2024년 2월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello Kayla,We're thrilled to hear you had a fantastic stay with us! Your satisfaction is our top priority, and we hope to welcome you back soon for another wonderful experience!

10/10 - 훌륭해요

Dylan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 20일
Hello Dylan,Thanks for being our guest! We are delighted to hear that you had a fantastic stay with us! We look forward to welcoming you back in the future for another wonderful experience.

10/10 - 훌륭해요

Shelli

2024년 1월에 2박 숙박함
답변 제공: Manager 님, 2024년 1월 17일
Hello Shelli,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had such a wonderful experience with us. Our team strives to provide exceptional service to all our guests, and we are delighted to know that we exceeded your expectations. Should you have any further comments or suggestions, please feel free to reach out to us directly. We hope to welcome you back in the future for another great stay!

10/10 - 훌륭해요

Brittney

2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 13일
Hello Brittney,Thank you for choosing our hotel for your stay! We are thrilled that you had such a wonderful experience with us. If there is anything else we can do to make your next visit even more perfect, please don't hesitate to reach out to us. We look forward to welcoming you back soon!

10/10 - 훌륭해요

Tammy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful staff, they went out of their way to make sure that we had anything we needed. Rooms were clean. Location was perfect. Will definitely stay again with our next visit to see our son in the military.
2023년 12월에 7박 숙박함
답변 제공: Manager 님, 2024년 1월 9일
Hello Tammy,Thank you for your kind words and praising our dedicated staff for their exceptional service. We are pleased to hear that your accommodations were clean and that the location was convenient for your visit. We look forward to welcoming you back on your next trip to see your son in the military.

10/10 - 훌륭해요

Kathi

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel was very nice. Great hospitality, wonderful pool and hot tub, though the pool was on the smalller side it was still very fun. My room was great, had a kitchenette, 2 beds and a hid-a-bed. Clean and beds were comfy. Breakfast was yummy but on New Years Day, it was hard for the staff person to keep up with the hot food items and forks. A suggestion: upgrade the coffee, other than that a wonderful stay!
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 8일
Hello Kathi,Thank you for taking the time to provide us with your feedback. We're delighted to hear that you enjoyed our wonderful pool and hot tub, as well as the comfort and cleanliness of your room. We appreciate your suggestion regarding the coffee and will take it into consideration. We hope to welcome you back for another wonderful stay in the future!

10/10 - 훌륭해요

Karch

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 3일
Hello Karch,Thank you for choosing our hotel for your stay! We are delighted to hear that you had an excellent experience with us. It was our pleasure to serve you, and we hope to have the opportunity to welcome you back in the future. Safe travels!

8/10 - 좋아요

john

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Great place, we will be back, everything was almost perfect, only minor issues with the heating and ac unit, just couldn’t find a medium. It was hot or cold, never perfect, always running, never really found that perfect temp. But over all very nice place, staff was very.
2023년 11월에 3박 숙박함
답변 제공: Manager 님, 2023년 12월 2일
Hello john, Thank you for choosing our hotel for your stay and leaving a review. We appreciate your feedback and are glad to hear that you had an overall pleasant experience. We apologize for any inconvenience caused by the temperature control, and we will certainly look into improving this issue. We hope to have the opportunity to welcome you back in the future.

8/10 - 좋아요

Elizabeth

아이를 동반한 가족 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Pros- Room was clean, modern design and huge!!! Cons- Pool was freezing hot tub broken. Poor selection of snacks and high prices.
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 30일
Hello Elizabeth, Thank you for sharing your feedback with us. We are pleased to hear that you found your room clean and spacious with a modern design. We apologize for any inconvenience caused by the cold pool and broken hot tub. Regarding the snack selection and pricing, we appreciate your input and will share it with our team for future improvements.

10/10 - 훌륭해요

Curtis

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 2일
Hello Curtis,Thank you for taking the time to share your exceptional experience with us! We're delighted to hear that you had such a wonderful stay and that our hotel exceeded your expectations. We strive to provide top-notch service and amenities to all our guests, and we're happy that we delivered that for you. We hope to have the pleasure of welcoming you back in the future for another outstanding stay.

10/10 - 훌륭해요

Darell

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had to do a late nite after 11pm check-in because of transportation delays. Called ahead and nite staff were excellent, i.e., Sam and Amber. Thank you!
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 1일
Hello Darell,Thank you for taking the time to share your positive experience with us! We greatly appreciate your kind compliments for Sam and Amber, our dedicated night staff. It's wonderful to hear that they provided excellent service during your late-night check-in. We will make sure to pass on your feedback to them as this surely will make their day. We hope to welcome you back soon for another enjoyable stay!

10/10 - 훌륭해요

Alexander

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Welcome home away from home
Great customer service on fhe night shift as well as the morning shift.
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 17일
Hello Alexander,Thank you for your kind feedback about our customer service team. We work hard to provide excellent service around the clock. We appreciate your recognition.

4/10 - 별로예요

Deborah

2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 17일
Hello Deborah,Thank you for your positive rating! We are thrilled to hear that you had a great experience at our hotel. We look forward to welcoming you back in the future.

10/10 - 훌륭해요

Terry

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was great. It is a very usable space with lots of shelfs and work areas.
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 14일
Hi Terry,Your five-star review is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

8/10 - 좋아요

Harvey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 9일
Hello Harvey,We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

10/10 - 훌륭해요

miran

2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 9일
Hello miran,Thank you for taking the time to give us your feedback, we thank you for your insights regarding your experience. Your ratings are appreciated, and we hope to have you back again during your next visit to the area.

8/10 - 좋아요

Mark

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The noise from train that comes by frequently in the evening and the noise from I5.
2023년 9월에 2박 숙박함
답변 제공: Manager 님, 2023년 10월 5일
Hello Mark,Guest satisfaction is our number one objective so we really appreciate the input regarding our hotel. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.

10/10 - 훌륭해요

soon

가족 여행
Very spacious and convenient interior!
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 1일
Hello soon,We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your experience and comments pertaining to our hotel. We hope to see you again in the future.

10/10 - 훌륭해요

Teodomiro

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Consistency of quality and cleanliness is what I like about this Hilton chain.
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 1일
Hello Teodomiro,Thank you for sharing your experience. We truly appreciate the insight regarding our hotel. We hope you'll return to see how we continue to grow thanks to valuable guest feedback such as yours.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 7박 숙박함
답변 제공: Manager 님, 2023년 10월 1일
Dear Guest,Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.

10/10 - 훌륭해요

Whitney

2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 17일
Hello Whitney,Thank you for the 5-star rating! We are delighted to hear that you had a wonderful stay with us. We look forward to welcoming you again soon.

10/10 - 훌륭해요

Cynthia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 28일
Hello Cynthia,We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

10/10 - 훌륭해요

Pearline

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice Stay
Very nice stay , wonderful staff especially front desk team extremely kind , helpful and very welcoming. I will plan to stay here again when in the area.
2023년 9월에 3박 숙박함
답변 제공: Manager 님, 2023년 9월 26일
Hi Pearline,Your kind review is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much for writing such a great compliment regarding our team. Such kind of candid reviews always inspires us. We will share your feedback with our staff members. Waiting to serve you again!

8/10 - 좋아요

Susan

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Room wasn't ready
The room wasn't ready when I tried to check in at 3:15pm but everything else was excellent.
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 23일
Hello Susan,Thank you for taking the time to share. We appreciate your feedback regarding our room. We continue to reach for ways to improve guest experience in all areas and hope you will experience those continued efforts on your next visit.

4/10 - 별로예요

실제 이용하신 고객

가족 여행
별로예요: 직원 및 서비스, 객실의 편안함
ハウスキーピングに難のあるホテル
客室は標準レベル。簡易キッチンには皿、包丁はあるが、オーブン、コンロ(stove)はないので、実施的な調理は無理。 ハウスキーピングが5日に1回であるのに、Hotel.comにはその表示がなく戸惑った。フロントに確認すると、リクエストがあれば毎日のハウスキーピングを行うとのこと。お願いしたが、タオルは交換しないし、掃除はしない。また利用することはないと思う。
2023년 9월에 4박 숙박함
답변 제공: Manager 님, 2023년 9월 13일
Dear Guest,Guest satisfaction is our number one objective so we really appreciate the input regarding our hotel. We hope that you will return as it is our ongoing goal to surpass expectations of service and accommodations.

10/10 - 훌륭해요

kathleen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff super friendly and easy check in.
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 9일
Hello kathleen,We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your experience and comments pertaining to our staff. We hope to see you again in the future. Thank you for your valuable business.

10/10 - 훌륭해요

kelli

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Celebrating Our Daughter's Birthday!!
The Hotel and all their staff were so graciously kind to us, they went above and beyond more than I ever expected for them to do. I had mention in the comments that we'd be celebrating our daughter's Birthday, and they went out of their way to help decorate our room! How sweet was that! Love them forever for that special touch and thoughtfulness. Definitely left a great impression. The friends and their parents were impressed as well, with your service and attention to detail. Job well done and I look forward to our future bookings here.
2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 2일
Hello kelli,We appreciate the comments, especially with regards to your opinion of our staff and your insights regarding our service. I hope you will return to enjoy a memorable and exceptional experience.

10/10 - 훌륭해요

Sandra

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Ken at the front desk is just amazing!!! He makes sure your stay will be great!!
2023년 8월에 2박 숙박함
답변 제공: Manager 님, 2023년 8월 19일
Hello Sandra,We appreciate your rating of our hotel and the feedback you have shared pertaining to our front desk. Please do come see us again.

2/10 - 너무 별로예요

LORENA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 4박 숙박함
답변 제공: Manager 님, 2023년 8월 3일
Hello LORENA,We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

10/10 - 훌륭해요

Timoteo

좋아요: 청결 상태
2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 2일
Hello Timoteo,Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon.

10/10 - 훌륭해요

Mariam

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I can't say enough about the staff at this property. After encountering issues at the airport, the staff were extremely helpful and accommodating! The room was spacious and super comfortable. We'd definitely come back!
2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 7월 29일
Hi Mariam,Thank you for taking the time to give us your feedback, it is wonderful to hear that you enjoyed your stay and that you have rated your experience so highly. I am happy to learn that we met your expectations with our friendly atmosphere and clean accommodations. We are incredibly happy that your stay was comfortable, and we hope to see you again soon!

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very clean
2023년 7월에 7박 숙박함
답변 제공: Manager 님, 2023년 7월 28일
Hello Michael,Your comments are important to us as we continuously seek ways to improve upon the guest experience in our hotel. We thank you for the feedback regarding our hotel. I hope you will return to enjoy a memorable and exceptional experience.

10/10 - 훌륭해요

Desiree

2023년 7월에 2박 숙박함
답변 제공: Manager 님, 2023년 8월 16일
Hello Desiree,On behalf of our entire staff - It was our pleasure to provide you such a wonderful experience. We would love to see you back on your next trip to the area.

10/10 - 훌륭해요

CURTIS

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Ken in customer service was very accommodating? The staff was very friendly and there was a nice place to eat right next to a hotel. Very comfortable enjoyed our stay.
2023년 6월에 3박 숙박함
답변 제공: Manager 님, 2023년 6월 28일
Hello CURTIS,We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your experience and comments pertaining to our staff and comments about our service. On behalf of our entire staff, we thank you for choosing to stay with us and we hope you will give us a chance to serve you again.

10/10 - 훌륭해요

Anabelle

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Our Emergency Oasis
This was above and beyond our expectations. This was a last minute booking, because my youngest daughter (8-years-old) had to be flown home early. After a really long drive from Grangeville, ID, Ken at the front desk got us through so quickly. He gave us a choice of room and was just so courteous. The room was clean and comfortable. We had 3 teens with us and they were stunned and impressed. Teens are notoriously hard to impress. We had zero complaints about breakfast (meaning the 3 teens ate and did so happily). The 8-year-old also had a yummy breakfast and was able to get in a good swim before checking out. We've actually already booked the hotel again for later this year we enjoyed it so much.
2023년 6월에 1박 숙박함
답변 제공: Manager 님, 2023년 6월 27일
Hello Anabelle, Your kind review is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much for writing such a great compliment regarding our team. Such kind of candid reviews always inspire us. We will share your feedback with our staff members. Waiting to serve you again!

10/10 - 훌륭해요

Patrick

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I really liked the staff...very courteous and helpful!
2023년 5월에 1박 숙박함
답변 제공: Manager 님, 2023년 6월 3일
Hi Patrick,Thank you for sharing how you have enjoyed our friendly hospitality and accommodations. I am thrilled to know we have met your expectations and to know our location worked well for your plans. We are incredibly happy to learn that your stay was so peaceful, and we hope to see you again.