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라 퀸타 인 & 스위트 바이 윈덤 시애틀 페더럴 웨이 여행 후기

2.5 out of 5
라 퀸타 인 & 스위트 바이 윈덤 시애틀 페더럴 웨이
31611 Pete Von Reichbauer Way South, Federal Way, WA

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 1003개 이용 후기 중 547개" "
평점 8 - 좋아요. 1003개 이용 후기 중 229개" "
평점 6 - 괜찮아요. 1003개 이용 후기 중 106개" "
평점 4 - 별로예요. 1003개 이용 후기 중 56개" "
평점 2 - 너무 별로예요. 1003개 이용 후기 중 65개" "

8.6/10

청결 상태

8.6/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

10/10 - 훌륭해요

BEYNGYANG

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
good
2023년 8월에 7박 숙박함
답변 제공: Hotel Management 님, 2023년 8월 10일
Dear Beynyang, Thank you for taking the time to leave us a positive review. We are pleased to hear that you enjoyed your stay with us, we hope to see you again in the future.

10/10 - 훌륭해요

Jongshim

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Location,hospitality,cleanliness,spacious room..everything was good!
2023년 1월에 2박 숙박함
답변 제공: Mariah 님, 2023년 1월 25일
Good Morning Jonshim, Thank you so much for taking the time to review our property here at La Quinta Federal Way. I am so happy that you found everything to be good! I hope we get the opportunity to see you in the near future.

10/10 - 훌륭해요

JIN WEON

2022년 11월에 1박 숙박함

10/10 - 훌륭해요

JIN WEON

2022년 11월에 2박 숙박함

10/10 - 훌륭해요

Jung a

2022년 7월에 1박 숙박함
답변 제공: Angie GM 님, 2022년 7월 14일
Hello Jung, I would like to thank you for expressing your satisfaction regarding the level of service we provide at La Quinta Inn and Suites Federal Way.

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
코로나로 인한 안내가 부족했던거 같아요.
2020년 11월에 4박 숙박함
답변 제공: Management 님, 2020년 11월 11일
Thank you so much for your feedback. We look forward to your next stay with us.

8/10 - 좋아요

Won

2020년 2월에 3박 숙박함

6/10 - 괜찮아요

Won

다소 실망했으나 그래도 다시 묵을 예정
지난 겨울에도 3개월동안 머물렀던 곳입니다. 리모텔링 한지가 얼마 안되서 전체적으로 깨끗한 호텔입니다. 이번 숙박시에는 투숙객이 많아서 상당히 혼잡했으며, Front 나 조식 서비스는 그렇게 좋지 않았습니다. 기존에는 상당히 괜찮았는데, 투숙객이 많아서 그런것으로 보이네요. 다음에도 또 머무르겠지만, 좀 신경 좀 써주셨으면 좋겠네요.
2019년 8월에 3박 숙박함
답변 제공: Management 님, 2019년 8월 23일
Thank you so much for your positive feedback! We look forward to your next visit.

8/10 - 좋아요

Kyusun

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
La quinta by Wyndham Federal Way
가성비 괜찮은 곳 관리상태 기자재 깨끗하지만 방음은 많이 아쉬움
2019년 7월에 1박 숙박함
답변 제공: Management 님, 2019년 8월 5일
Thank you for taking the time to share your experience.

10/10 - 훌륭해요

Laurel

좋아요: 편의 시설/서비스
Comfortable. Convenient for family visit. Flight path noise fades into the background.
2024년 5월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 5월 23일
Thank you for your review! We're delighted you found your stay comfortable and convenient for family visits. We understand the importance of a peaceful environment, and we're glad the flight path noise didn't disrupt your experience. We look forward to welcoming you back soon!

10/10 - 훌륭해요

Jennel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 2박 숙박함
답변 제공: Hotel Management 님, 2024년 5월 8일
Thank you for your review! We hope to welcome you back in the near future for a even better stay.

10/10 - 훌륭해요

Linh

2024년 4월에 2박 숙박함
답변 제공: Hotel Management 님, 2024년 5월 23일
Thank you for the fantastic rating! We're thrilled to hear you had a wonderful experience with us. We appreciate your support and look forward to welcoming you back soon!

10/10 - 훌륭해요

Sandra

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Muy recomendable
2024년 4월에 2박 숙박함
답변 제공: Hotel Management 님, 2024년 5월 8일
Nos alegra mucho que hayas tenido una experiencia positiva! Agradecemos tu recomendación y esperamos verte de nuevo pronto. Gracias por elegirnos!

2/10 - 너무 별로예요

JAIME

연인과의 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The bed was so uncomfortable, we are both still sore two days later. There were doors being slammed constantly until almost 2am and people running up and down the hall talking loud and laughing which made it impossible to sleep. The phone didn't work in the room (had reported that upon check in, but were told there was no maintenance on the weekend so it couldn't be fixed/replaced). We had a great view of a small homeless camp just on the other side of the parking lot. Part of the reason we picked this hotel was due to the free breakfast, however the sausage, eggs and potatoes were not kept warm in the warmers and items were not refilled in a timely manner. The cranberry juice tasted like water due to it being so watered down. Unfortunately, it was not a good experience. The area did have a lot of opportunities for shopping and restaurants, which was attractive.
2024년 4월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 5월 1일
We're genuinely sorry to hear about the discomfort and disruptions you experienced during your stay. Your feedback is essential, and we're committed to addressing these issues promptly to improve our service. We appreciate your understanding and hope to have the opportunity to provide you with a much better experience in the future.

4/10 - 별로예요

Sheri 님, Burien

좋아요: 청결 상태
We got to breakfast 15 minutes before closing and there was no more food! Also, kids playing tag in the hallway in the middle of the night! Very noisy!
2024년 4월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 5월 1일
We're sorry to hear about your experience at breakfast and the noise disturbance during your stay. Your feedback is important to us, and we'll address these issues to ensure a more enjoyable stay for our guests in the future. Thank you for bringing this to our attention.

10/10 - 훌륭해요

meo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really friendly staff TIARA went above and beyond for us thanks so much !
2024년 4월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 5월 1일
We're thrilled to hear Tiara went above and beyond for you! Thank you for your kind words, and we'll be sure to pass along your appreciation to her. We hope to welcome you back soon!

2/10 - 너무 별로예요

Phillip

아이를 동반한 가족 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
The hotel appears to be an older property that has been remodeled in the last 5 years. We were greeted by a locked front door after 8 pm, so you had to call the front desk to enter. Our room was a studio suite with flickering ceiling lights a less than fully operation shower head that caused water to run all over the bathroom floor. No cable on the TV and had to rely on free Pluto TV broadcast. We paid over $200 a night for a 2 star hotel. Upon checkout the hotel tried to charge me directly even after I had prepaid with Expedia. Luckily I has for a receipt during checkout.
2024년 4월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 24일
We deeply regret the inconveniences you encountered during your stay. Your feedback is invaluable, and we're committed to rectifying these issues promptly. We apologize for any inconvenience and hope to welcome you back in the near future for a better experience.

10/10 - 훌륭해요

Tracy L Jones 님, Maple Grove

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved the staff!
2024년 3월에 5박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 24일
Thank you for your review! We hope to welcome you back in the near future.

10/10 - 훌륭해요

Daniel

2024년 4월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 5월 16일
Thank you for your review, we hope you enjoyed your stay and hope to welcome you back in the near future.

6/10 - 괜찮아요

Shannon

좋아요: 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
We arrived a little early and they were able to get us a room right away, which was nice. The breakfast was pretty good each morning. Location was nice for shopping and super convenient. Parking wasn’t the best, small area so if you aren’t back to the hotel early you’ll be parking down the street and walking
2024년 2월에 2박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 24일
Thank you for your positive feedback! We appreciate your support and hope to welcome you back soon!

8/10 - 좋아요

Roberter Leon

2024년 4월에 2박 숙박함
답변 제공: Hotel Management 님, 2024년 5월 8일
Thank you for taking the time to share your experience with us. We hope to welcome you back in the near future

6/10 - 괜찮아요

Tina

연인과의 여행
좋아요: 직원 및 서비스
It wasnt as clean as one would expect for your properties. The grounds were not maintained. Our shower was so slippery because it was slimy feeling. The tv and remote did not work together. The continental breakfast was awful.
2024년 4월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 18일
We're truly sorry for the cleanliness problems you faced and the disappointing breakfast experience. We aim to provide a comfortable stay, and it's disheartening to hear we missed the mark. We'll make sure to fix these issues promptly. Thank you for letting us know, we hope for the chance to make things right next time.

8/10 - 좋아요

Henry

좋아요: 청결 상태, 직원 및 서비스
2024년 4월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 26일
Thank you for your review! We hope to welcome you back in the near future.

4/10 - 별로예요

Cami

아이를 동반한 가족 여행, 출장 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stains on the carpet and comforters. Loud doors that slam and halls. Very low water pressure
2024년 4월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 7일
We apologize for the inconvenience caused by stains, loud doors, and low water pressure. We'll strive to address the issues to ensure a more pleasant stay. We appreciate your feedback and hope to have the opportunity to welcome you back for an improved experience.

2/10 - 너무 별로예요

Rose

가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No parking
2024년 3월에 2박 숙박함
답변 제공: Management Team 님, 2024년 4월 4일
Hello, Our apologies for the inconvenience, we do have parking in the front, side, and back side of the hotel. Please call the hotel or the front desk so we can discuss your previous stay.

10/10 - 훌륭해요

Colleen

2024년 3월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 4월 18일
Thank you for the perfect rating! We're delighted to hear you had a wonderful experience during your stay with us. We look forward to welcoming you back soon.

8/10 - 좋아요

Somjai

아이를 동반한 가족 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and staff very nice
2024년 3월에 2박 숙박함
답변 제공: Hotel Management 님, 2024년 3월 27일
We're thrilled to hear that you found our hotel clean and our staff friendly! Thank you for sharing your positive experience with us. We look forward to welcoming you back in the future!

8/10 - 좋아요

kay

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The orange was overwhelming
2024년 3월에 3박 숙박함
답변 제공: Hotel Management 님, 2024년 3월 27일
We're sorry that the orange décor felt overwhelming during your stay. Your feedback is important, and we'll consider it as we strive to create a more balanced atmosphere for all guests.

10/10 - 훌륭해요

yen giang

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything is good!! High recommend!
2024년 3월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 3월 27일
We're thrilled to hear that you had a great experience with us! Thank you for your high recommendation. We hope to welcome you back again soon

10/10 - 훌륭해요

Charles

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice establishment
2024년 1월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 3월 20일
Thank you for your gracious feedback! We're delighted to hear you had a pleasant stay with us. We hope to welcome you back soon!

10/10 - 훌륭해요

Lucas

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very well kept
2024년 3월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 3월 6일
Thank you for your review! We hope to welcome you back in the near future.

8/10 - 좋아요

Elaine E

좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Great customer service
2024년 2월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 3월 6일
Thank you for your review! We hope to welcome you back in the near future.

6/10 - 괜찮아요

Steven

연인과의 여행, 반려동물 동반 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
We rented an ADA Handicap room. First of all the ADA rooms were a considerable distance from the elevator. For people with mobility challenges, this is unacceptable. Entry into and exit from the room in a wheelchair was extremely difficult. All of the rooms we looked at for ADA access had the same door situations. I would rate the room a 4 out of 10 for ADA accessibility. The counters and mirrors were such that from a sitting position in a wheelchair they were unusable. Overall, we will not rent these rooms again.
2024년 2월에 2박 숙박함
답변 제공: Hotel Management 님, 2024년 2월 28일
We apologize for the challenges you faced in our ADA room. We regret any inconvenience caused and are committed to continuously improving to better serve all our guests.

6/10 - 괜찮아요

Lucas

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I was double charged for my stay and haven't been refunded yet. If the refund happens then things will be ok. This is the second time this has occurred here. The first time the fixed it immediately this time not.
2024년 2월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 2월 29일
Thank you for your review. We sincerely apologize for the double charge on your card. Please note that the refund has been processed, and it may take 3-5 business days to reflect on your account. Thank you for staying with us and we hope to welcome you back for a better stay!

10/10 - 훌륭해요

Moises

2024년 2월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 3월 21일
Thank you for the fantastic 5-star review! We're thrilled to hear that you had a wonderful experience with us. We appreciate your support and look forward to welcoming you back soon!

4/10 - 별로예요

Hoang

가족 여행
별로예요: 직원 및 서비스
Good location however the hallways had a strange chemical smell perhaps due to cleaning products. Front desk was not really there either.
2024년 2월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 2월 28일
We appreciate your feedback. Our apologies for any inconvenience caused by the hallway odor and front desk availability. We'll address these issues promptly to ensure a better experience for our guests. Thank you for bringing this to our attention.

6/10 - 괜찮아요

Ashley

별로예요: 직원 및 서비스
I was double charged
2024년 2월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 2월 22일
We apologize for the double charge. Your refund has been processed, and we appreciate your understanding. If you have further concerns, feel free to reach out. Thank you for bringing this to our attention.

10/10 - 훌륭해요

Sandra

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Tiendas serca y varios restaurantes
2024년 2월에 3박 숙박함
답변 제공: Hotel Management 님, 2024년 2월 22일
¡Gracias por tu comentario! Nos alegra saber que disfrutaste de la cercanía a tiendas y restaurantes. ¡Esperamos verte de nuevo pronto!

6/10 - 괜찮아요

krista

연인과의 여행
Friendly staff upon check in. Rooms have very little sound proofing. The property should post something about no room cleaning services, unless requested.
2024년 2월에 3박 숙박함
답변 제공: Hotel Management 님, 2024년 2월 21일
We appreciate your feedback. It's great to hear that our staff made a positive impression on your check-in experience. We apologize for any disturbances caused by the soundproofing and for any confusion regarding room cleaning services.

10/10 - 훌륭해요

Maria

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect night
Everything was clean and the reception lady very friendly highly recommended to the customers
2024년 2월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 2월 21일
Thank you for your kind words! We're delighted to hear that you found our cleanliness and staff service to your satisfaction. We appreciate your recommendation and look forward to welcoming you back in the future.

6/10 - 괜찮아요

Aaron

가족 여행
별로예요: 객실의 편안함
Not for me.
Super loud at night. No housekeeping. Room sink was clogged, low water pressure. I won’t stay here again but I’m more picky than the avg person.
2024년 2월에 3박 숙박함
답변 제공: Hotel Management 님, 2024년 2월 21일
We're deeply sorry for the inconveniences you experienced during your stay. Your feedback is important to us, and we'll take immediate action to improve in these areas. We hope to have the opportunity to better serve you in the future.

2/10 - 너무 별로예요

Jessie

2024년 2월에 4박 숙박함
답변 제공: Hotel Management 님, 2024년 2월 22일
Thank you for taking the time to share your feedback. We apologize for any inconvenience. Please reach out to us to discuss your concerns and help us improve.

4/10 - 별로예요

Jordan

가족 여행
별로예요: 직원 및 서비스
Offered breakfast was very limited and not very good and very nosey hotel, if you want to rest and relax and sleep at night pick a Different hotel
2024년 2월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 2월 21일
We're truly sorry for the disappointing breakfast and disturbances during your stay. Your comfort and satisfaction are our top priorities, and we'll work diligently to make improvements based on your feedback. Thank you for bringing these concerns to our attention.

6/10 - 괜찮아요

Glen

2024년 2월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 3월 20일
We appreciate your feedback and apologize if your experience didn't meet your expectations. We hope for the opportunity to make it right on your next visit.

10/10 - 훌륭해요

Lucas

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice size rooms for the value
2024년 2월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 2월 16일
Thank you for your review! We are please you enjoyed the size of our rooms. We hope to welcome you back in the near future for an even better stay.

6/10 - 괜찮아요

Justin

가족 여행
좋아요: 직원 및 서비스
2024년 2월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 2월 16일
We're sorry to hear your experience fell short of expectations. Your feedback is invaluable in helping us improve. If there's anything specific we can address, please let us know. Thank you for sharing your thoughts.

10/10 - 훌륭해요

Isabel

아이를 동반한 가족 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very friendly staff and convenient location and clean
2024년 2월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 2월 14일
Thank you for your kind words! We're glad you found our staff friendly, our location convenient, and our facilities clean. We look forward to hosting you again!

10/10 - 훌륭해요

Christiaan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
As advertised. Nice, clean, comfortable, and safe. Complimentary breakfast was a nice bonus.
2024년 2월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 2월 14일
Thank you for the positive feedback! We're delighted you enjoyed your stay with us and appreciated our amenities. We hope to welcome you back soon!

6/10 - 괜찮아요

Reynaldo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 2월 7일
Thank you for your feedback. We apologize that your experience fell short of expectations and hope for the opportunity to improve and better serve you in the future.

10/10 - 훌륭해요

Hungyu

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice new year eve stay.
2023년 12월에 1박 숙박함
답변 제공: Hotel Management 님, 2024년 2월 7일
Thank you so much for the fantastic 5/5 review! We're thrilled to hear you had such a great experience with us.