스위트 (Anya Veranda) | 고급 침구, 오리/거위털 이불, 셀렉트 컴포트 침대, 미니바
예약 가능 여부 확인

안야 리조트 여행 후기

4 out of 5
안야 리조트
Buenavista Hills Road, Barangay Mag-asawang Ilat, Tagaytay

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 66개 이용 후기 중 45개" "
평점 8 - 좋아요. 66개 이용 후기 중 17개" "
평점 6 - 괜찮아요. 66개 이용 후기 중 2개" "
평점 4 - 별로예요. 66개 이용 후기 중 1개" "
평점 2 - 너무 별로예요. 66개 이용 후기 중 1개" "

9.8/10

청결 상태

9.2/10

직원 및 서비스

9.0/10

편의 시설/서비스

9.4/10

숙박 시설 상태 및 시설

9.4/10

친환경

이용 후기

10/10 - 훌륭해요

KEUMHEE

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
밤늦게도착했는데 체크인이 엄청빨랐구요. 조식을너무늦게갔더니..음식도없었는데직원이챙겨줬어요
깔끔하고좋았어여.다음에는 아이들데리고가고싶네요
2019년 6월에 1박 숙박함
답변 제공: Mikel Arriet 님, 2019년 6월 20일
Dear Valued Guest, Thank you very much for your review and rating, i wish to welcome you soon, kind regards, Mikel Arriet

8/10 - 좋아요

Young-gon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 5월에 1박 숙박함
답변 제공: Mikel Arriet 님, 2019년 5월 23일
Dear Mr. Young-Gon, Thank you very much for your rating during your stay with us. Hope to see you soon. Kind regards, Mikel Arriet General Manager Anya Resort Tagaytay

10/10 - 훌륭해요

Jihyun

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Best Resort in Tagaytay ever
친구들과 갔는데 너무 좋았습니다. 호텔내 시설도 다 좋았구요. 특히 수영장물이 미지근한정도라 저녁에도 수영할수있어서 좋았습니다.
2018년 8월에 1박 숙박함
답변 제공: Mikel Arriet 님, 2018년 10월 5일
Dear Valued Guest, In behalf of Anya Team, let me thank you for this beautiful review. Kind regards, Mikel Arriet General Manager Anya Resort Tagaytay

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
타가이타이에서 아늑하고 편하게 쉴 곳
혹시나 하는 마음으로 찾아갔는데... 편하게 잘 쉬고 왔습니다. 다만 호텔 안에서 할 수 있는 것이 한정되어 있어 아쉬웠습니다. 옆 농장과 연계한 튜어 같은 것은 개발하면 좋겠네요
2018년 1월에 1박 숙박함
답변 제공: Peter D'souza 님, 2018년 5월 4일
Dear Guest, Thank you for your wonderful review and appreciate your time to give us feedback. See you soon, With my best regards, Peter

10/10 - 훌륭해요

Ralph 님, Muntinlupa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 5월에 1박 숙박함

10/10 - 훌륭해요

Jerry Ron

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 2월에 2박 숙박함

6/10 - 괜찮아요

Michael Anthony

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Expected more
Food was so so yet super expensive. Was contacting hotel the day before check in and no answer. Massage was also overpriced at ₱2800 per person. Don't mind paying if it's really worth it but nothing special. Room was huge and clean.
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 3박 숙박함

10/10 - 훌륭해요

Anthony

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rooms are spacious and clean. Love the quietness of the area.

6/10 - 괜찮아요

Chona

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Property was beautiful and well-maintained. Service was extremely slow and inattentive. They charged us for an extra person staying with us for 3 days even though they saw us every day at breakfast, just the 2 of us
2023년 11월에 3박 숙박함

8/10 - 좋아요

Hiromi

2023년 11월에 1박 숙박함
답변 제공: Mikel Arriet/General Manager 님, 2023년 11월 25일
Great afternoon Valued Guest, Thank you very much for this review, hope to welcome you soon, kind regards,

8/10 - 좋아요

Greg

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: Mikel Arriet/General Manager 님, 2023년 11월 25일
Dear Valued Guest, Thank you very much for this review, I hope we can welcome you soon. kind regards,

8/10 - 좋아요

Leila

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Overated stars.
Service, food, staff friendliness were very good but attention to details not at par with other SLH member hotels. Manage your expecations .
2023년 10월에 3박 숙박함
답변 제공: Pau - Reservations 님, 2023년 10월 15일
Great morning, Ms. Leila!It was a pleasure to have you at Anya Resort Tagaytay.We are glad to hear that our staff made your stay pleasant.Thank you for letting us know more about your experience. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately.Once again, thank you very much for staying with us and looking forward to see you again soon.

10/10 - 훌륭해요

Alvin

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 4월에 2박 숙박함
답변 제공: Pau Reservations 님, 2023년 10월 15일
Great morning, Mr. Alvin!It was a pleasure to have you at Anya Resort Tagaytay.We are so glad to hear that you enjoyed your stay with us!Once again, thank you and we are looking forward to see you again soon.

10/10 - 훌륭해요

Cedric 님, irvine

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent customer service, overall AAA Highly recommended!
2023년 2월에 1박 숙박함
답변 제공: Mikel Arriet/General Manager 님, 2023년 3월 11일
Dear Valued Guest, Thank you for your review and hope to welcome you soon.Kind regards,

10/10 - 훌륭해요

bart

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice resort, good spa and restaurants
2022년 10월에 1박 숙박함
답변 제공: Pau - Reservations 님, 2023년 10월 15일
Great morning, Mr./Ms. Bart!It was a pleasure to have you at Anya Resort Tagaytay.We are glad to hear that our Niyama Wellness Centre and Restaurant staff made your stay pleasant.Once again, thank you us know about your experience and we are looking forward to welcome you home again soon!

10/10 - 훌륭해요

Dina

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 3월에 2박 숙박함
답변 제공: Pau - Reservations 님, 2023년 10월 15일
Great morning, Ms. Dina!It was a pleasure to have you at Anya Resort Tagaytay.Thank you for letting us know about your experience and we are looking forward to welcome you home again soon!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice getaway from the city
2021년 12월에 1박 숙박함
답변 제공: Pau - Reservations 님, 2023년 10월 15일
Great morning, Valued Guest!It was a pleasure to have you at Anya Resort Tagaytay.Thank you for letting us know about your experience and we are looking forward to welcome you home again soon!

8/10 - 좋아요

KUO TAI

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Nice place but can be better
Friendly staff, good food and environment few need improvement 1. Hot water pressure inconsistencies when shower 2. Pillow can be more supportive 3. Bath gel not really suitable for shower, too hard to wash it out.
2021년 1월에 1박 숙박함
답변 제공: Mikel Arriet 님, 2021년 1월 27일
Dear Valued Guest, Thank you very much for this review, we are glad you have a good stay with us and thank you for pointing out the matters that will make your stay better with us. Our engineering team is checking the water pressure system to see if there is any abnormality and correct it with celerity. We do have our pillow menu with a 6 different pillow choices, like memory foam, hypoallergenic, feathers, etc. to your disposition. I have noted on your preference bath gel as low foam content. Once again, thank you very much for sharing your comments with us and allow as to rectify if need it. kind regards, Mikel Arriet General Manager

10/10 - 훌륭해요

실제 이용하신 고객

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Top notch hospitality. Superb facilities
2019년 12월에 1박 숙박함
답변 제공: Pau - Reservations 님, 2023년 10월 15일
Great morning, Valued Guest!It was a pleasure to have you at Anya Resort Tagaytay.Thank you for letting us know about your experience and we are looking forward to welcome you home again soon!

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
What we like the most is there heated pool!!! The kids really enjoyed it!
2019년 11월에 1박 숙박함

10/10 - 훌륭해요

Yen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 8월에 1박 숙박함
답변 제공: Mikel Arriet 님, 2019년 10월 1일
Dear Valued Guest, Thank you very much for your rating, Anya Team is very grateful and wish to welcome you soon. Kind regards, Mikel Arriet General Manager Anya Resort Tagaytay

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very quiet and beautiful resort. I was welcomed with a great comfort and lots of hospitality. Definitely want to come back again.
2019년 9월에 1박 숙박함
답변 제공: Mikel Arriet 님, 2019년 10월 1일
Dear Valued Guest, From Anya Resort Tagaytay team, I would like to thank you for taking the time to send us this review and rating. I wish to welcome you soon. Kind regards, Mikel Arriet General Manager Anya Resort Tagaytay

8/10 - 좋아요

Ronald

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 7월에 1박 숙박함
답변 제공: Mikel 님, 2019년 8월 27일
Dear Valued Guest, thank you very much for this rating. Hope to welcome you soon. Kind regards, Mikel Arriet General Manager

8/10 - 좋아요

alan 님, chicago

아이를 동반한 가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
very quiet resort. good for relaxation. only thing missing is to add atleast small garden or park to walk around.
2019년 7월에 1박 숙박함
답변 제공: Mikel 님, 2019년 8월 27일
Dear Valued Guest, Thank you very much for this review, your comment regarding the garden is well noted. Hope to see you soon. Kind regards, Mikel Arriet General Manager

10/10 - 훌륭해요

JP 님, Quezon City

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
One of the hotels near the metro that you will definitely come back to.
2019년 6월에 1박 숙박함
답변 제공: Mikel 님, 2019년 8월 27일
Dear Valued Guest, Thank you very much for this review and rating, hope to welcome you soon, kind regards, Mikel Arriet General Manager

10/10 - 훌륭해요

Stephanie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great getaway in Tagaytay!
Anya was great! Very clean, modern rooms, super comfortable and spacious. Great breakfast buffet, great service overall. The one thing I would suggest is to upgrade their spa--it's ok, but could be more of an experience, especially in terms of the spa facilities.
2019년 6월에 1박 숙박함

8/10 - 좋아요

Simon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 6월에 1박 숙박함
답변 제공: Mikel Arriet 님, 2019년 6월 20일
Dear Valued Guest, Thank you very much for sharing with us your rating, I wish to welcome you soon, Kind regards, Mikel Arriet

8/10 - 좋아요

실제 이용하신 고객

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room is excellent!
2019년 5월에 1박 숙박함
답변 제공: Mikel Arriet 님, 2019년 5월 10일
Thank you very much for your rating and review, hope to welcome you soon. Kind Regards, Mikel Arriet General Manager Anya Resort Tagaytay

10/10 - 훌륭해요

실제 이용하신 고객

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
excellent customer service
2019년 4월에 2박 숙박함
답변 제공: Mikel 님, 2019년 5월 3일
Thank you very much for your rating and comment, hope to welcome you soon. Kind regards,

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 3월에 1박 숙박함
답변 제공: Mikel Arriet 님, 2019년 4월 1일
Dear Valued Guest, Thank you very much for the rating you gave us, hope to welcome you soon at Anya Resort Tagaytay. Kind regards, Mikel Arriet General Manager Anya Resort Tagaytay

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2019년 3월에 1박 숙박함
답변 제공: Mikel Arriet 님, 2019년 4월 4일
Dear Valued Guest, thank you very much for the rating. Hope to welcome you soon.

8/10 - 좋아요

실제 이용하신 고객

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We received a warm welcome from the staff. They’re all efficient as well. The room is neat. Wifi connection is fast. Breakfast buffet has a good variety of choices. The resort is well secured. The only negative comment I must say is that we didn't get a pool view suite as described upon booking.
2019년 3월에 1박 숙박함
답변 제공: Mikel Arriet 님, 2019년 3월 4일
Dear Valued Guest, Thank you very much for your review and rating, I would like to apologize if we could not provide your requested suite, not all suites has pool view. I will be more than happy to assist you in your next visit, for the main time, have a wonderful day. Kind regards,

8/10 - 좋아요

Gerard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 2월에 1박 숙박함
답변 제공: Mikel Arriet 님, 2019년 3월 4일
Dear Gerard, Thank you very much for your rating, hope to welcome you soon. kind regards,

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall the experience at Anya Resort was exceptional. From the moment we checked in and were greated with a hot towel and a
2019년 2월에 1박 숙박함
답변 제공: Mikel Arriet 님, 2019년 4월 1일
Dear Valued Guest, Thank you very much for taking the time to write a review and rating us, I am glad to see you had overall a wonderful experience with us. Kind regards, Mikel Arriet General Manager Anya Resort Tagaytay

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Peaceful, Well-Run Resort Close to Taal
My family and I had a very peaceful and relaxing 3-day stay at Anya. It's conveniently located relative to Tagaytay and Taal activities but is in a quiet, seemingly secluded area. Nice place. Staff are friendly and efficient. Good food at the three different restaurants.
2019년 1월에 3박 숙박함
답변 제공: Mikel Arriet 님, 2019년 3월 4일
Dear Valued Guest, Thank you very much for such a wonderful review and rating. Hope to welcome you soon. Kind regards,

10/10 - 훌륭해요

Teresita

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Despite the inclement weather, which made getting from one area of the resort to another a bit cumbersome, and which brought the temperature of the heated pool down, the resort staff and management did everything within their power to make everyone’s stay enjoyable.
2018년 12월에 3박 숙박함
답변 제공: Mikel Arriet 님, 2019년 3월 4일
Dear Teresita, Thank you very much for your review and rating, despite the inclement of the weather, I am glad to see you had a good stay with us. Hope to see you soon, have a wonderful day ahead. Kind regards,

2/10 - 너무 별로예요

실제 이용하신 고객

좋아요: 청결 상태, 객실의 편안함
We checked in at 2 and the were lines of people also checking in. They were so disorganised. We were finally able to check in when we came back at almost 5pm. Will not go back here anymore.
2018년 12월에 1박 숙박함
답변 제공: Mikel Arriet 님, 2019년 1월 4일
Dear Valued Guest, thank you very much to take time to send your review, and my apology if there was some short falls during your stay in Anya. I would like to inform you the standard check in time is 2 pm. Hope you can reconsider to come back, i will take care of your stay. Kind regards, Mikel Arriet-General Manager-Anya Resort Tagaytay

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 직원 및 서비스
Great stafo
2018년 12월에 3박 숙박함
답변 제공: Mikel Arriet 님, 2019년 1월 2일
Dear Valued Guest, thank you very much for your review. Hope to welcome you soon. Mikel Arriet-General Manager-Anya Resort Tagaytay

10/10 - 훌륭해요

Mark Joseph

I stayed here for two nights as part of my vacation. I am very happy with the five star service and the five star smiles. All the staff were friendly and wonderful. They even helped me get public transportation from the hotel. The whole place is beautiful, clean, and well maintained. My room was very spacious, wonderful, and had all the amenities I needed. I would definitely consider going back here if I have another chance to stay in Tagaytay
2018년 11월에 2박 숙박함
답변 제공: Mikel Arriet 님, 2018년 11월 22일
Dear Valued Guest, Thank you very much for this 5 star review, it was our pleasure to welcome you home, and hope to see you soon. Kind regards, Mikel Arriet General Manager Anya Resort Tagaytay

10/10 - 훌륭해요

Marilyn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very pleasant stay!
We had a pleasant stay in Anya because of how relaxing it was. The room itself and the bathroom is very spacious and everyone was very accomodating. Overall, we had a very wonderful stay!
2018년 10월에 1박 숙박함
답변 제공: Mikel Arriet 님, 2018년 11월 3일
Dear Marilym, In behalf of Anya Resort Tagaytay team, i would like to thank you for this wonderful review, and hope to welcome you soon. Kind regards, Mikel Arriet-General Manager

10/10 - 훌륭해요

Paul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fantastic Experience
Fantastic place, my 2 kids loves it. My daughter likes the pool. We tried the barbeque dinner beside the pool. I am planning to book again on Dec 30th - Jan 1 if there are rooms available.
2018년 10월에 1박 숙박함
답변 제공: Mikel Arriet 님, 2018년 10월 26일
Dear Valued Guest, Thank you very much for your review, I am glad that your kids like Anya Resort Tagaytay, and for further bookings you can check the availability for December 30 to January 1 still we have suites available. Kind regards, Mikel Arriet General Manager Anya Resort Tagaytay

8/10 - 좋아요

Bernadette

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Welcome Home treat!
1.Took sometime for the Front Desk to process our check-in, despite my earlier request to have our 3 suites to be co-located in the same building. The Resident Manager himself who happened to be around, had to take over from the staff supposedly attending to us. 2. There is no compendium or brochure in each room to serve as guide for guests, particularly on who and where to call directly since the Operator takes a while to answer calls. It’s necessary to have info on restaurants and their menus so as ti give guests a good choice especially when there are children or family members who obviously would want to have their choice of food and drinks. 3. There are no emergency lights around the villas especially on pathways, making it very dangerous for guests to walk outside at night in certain areas. In our case, there were no lights outside Villa #6 (there were electrical problems that night) and it took sometime to restore the lights in that area. 4. On the other hand, the restaurant staff at the Grill were very helpful and accommodating during our dinner outdoors. Problem though is the ‘poor’ lighting in the area, even around where we sat, and we could have enjoyed our dinner more.
2018년 10월에 1박 숙박함
답변 제공: Mikel Arriet 님, 2018년 10월 19일
Dear Valued guest, thank you very much for your rating and i have noted your comment. Let me apologize for short-fall during checking in and noted your comments regarding emergency lights and the compendium in suite. thank you very much again for the review and hope to welcome you soon. Kind regards, Mikel Arriet General Manager Anya Resort Tagaytay

10/10 - 훌륭해요

Jojo 님, Hillsborough, NJ

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Resort property is impeccable. Staff, just excellent! Food...just outstanding!
2018년 10월에 1박 숙박함
답변 제공: Mikel Arriet - General Manager 님, 2018년 10월 12일
Dear Valued Guest, Thank you very much for sharing with us this review. and hope to welcome you soon. Kind regards,

4/10 - 별로예요

kayle 님, Laguna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
the system and the service of anya hotel is disappointing.
2018년 9월에 1박 숙박함
답변 제공: Mikel Arriet - General Manager 님, 2018년 10월 25일
Dear Valued Guest, I take with big sadness to see you did not have good experience in Anya for what i would like to apologize if there is been any shortfall during your stay. Hope to give us another opportunity to serve you an show Anya's service standards. Kind regards,

10/10 - 훌륭해요

NB 님, USA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 9월에 2박 숙박함
답변 제공: Mikel Arriet 님, 2018년 10월 5일
Dear NB, Thank you very much for your rating, hope to see you soon. Kind regards, Mikel Arriet General Manager Anya Resort Tagaytay

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent place
Truly an excellent place to relax and give some quality time to your love ones. Staff are courteous and services are good. Will definitely be back w/ the whole family. Keep it up!
2018년 9월에 2박 숙박함
답변 제공: Mikel Arriet 님, 2018년 10월 5일
Dear Valued Guest, In behalf of Anya Team, thank you very much for the wonderful review, hope to welcome you soon. Kind regards, Mikel Arriet General Manager Anya Resort Tagaytay

10/10 - 훌륭해요

たびこ

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
ホテルの雰囲気もリゾート感があってステキでしたが、なんと言ってもスタッフの方々がフレンドリーでした。 わがまま言い放題で申し訳なかったのですが、全てにおいてサポートして下さり、おかげで思い出深い楽しい旅行となりました。 また会いに行きます！
2018년 8월에 4박 숙박함
답변 제공: Mikel Arriet 님, 2018년 10월 5일
Dear Valued Guest, In behalf of Anya Team, I would like to thank you for this review and hope to see you soon. Kind regards, Mikel Arriet General Manager Anya Resort Tagaytay

8/10 - 좋아요

josephine

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Anya Resort is a luxurious place to stay in tagaytay, the suite is impeccable, perfect place to relax. The kids enjoyed swimming in the heated outdoor pool and running in sprawling greens. However, we encountered a minor issue upon checking in--we arrived at 11.30am and the lifestyle specialist told us that due to high occupancy, room is not yet ready. this is totally understandable so we left the resort to eat out however upon returning at the standard check in time of 2pm, we have been informed that the suite is still not ready! we talked to the resort manager who quickly sorted the room availability. Overall, we enjoyed Anya and will come back to this place.
2018년 7월에 1박 숙박함
답변 제공: Mikel Arriet 님, 2018년 8월 10일
Dear Ms Josephine, Greeting from Anya Resort Tagaytay! Thank you very much for choosing Anya Resort Tagaytay as your weekend stay, I have noted your concern on the checking in, where I personally attended you. My apology on this matter and hope with incident will not deter to come and visit us again. Kind regards, Mikel Arriet General Manager Anya Resort Tagaytay

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 7월에 1박 숙박함
답변 제공: Mikel Arriet 님, 2018년 7월 20일
Thank you very much for your rating, hope to see you again. Kind regards,