4/10 - 별로예요
Samer
연인과의 여행
2024년 5월 20일
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
My boyfriend and I were pretty disappointed with the “resort”. They did not mention online that the “all-inclusive” didn’t include the nice restaurants that they advertise- only a mediocre buffet. The snack bar was very gross and the buffet food gave us food poisoning. We found plastic in our food too. They say they’ll give you free waters but then lied to my face twice when I asked for some to take my medication with- they wanted us to drink the regular water at the buffet.. then finally a nice lady gave us some water bottles so they were in the fridge the whole time, they just lie. I could understand if it was a cheap hotel but this was supposed to be an all-inclusive resort. The pool was gorgeous but closed at 9pm which we thought was really early. Our shower had a smell of sewer coming through the drain. The housekeeper cleaned our room twice, well, but both times forgot a bath mat for us. My boyfriend cut his knee on the rocks at the beach and they only had bandaids, no ointment or first aid kit. We also would’ve preferred to hear Costa Rican music instead of cheesy American music.. I will say I appreciated the kindness of most of the staff and I liked that my room stayed cold. The beach was a pretty location, but we won’t be staying here again.
Samer
2024년 5월에 5박 숙박함