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"Service wasn’t great"

"Warmly greeted and the location is fabulous. Great for walks around the river right outside day or night. Right near the mall and other shops. I consider this the heart of Tianjin. I highly recommend staying at this hotel and going to the Starbucks Reserve within walking distance for great drink options. Also the food is great at the hotel as well. "

"It's very clean room and comfortable bed!"

"It's convenient and easy to move around from my room to the executive lounge. The buffet breakfast is as good as it gets."

"Excellent staff"

"It was terrible! Unbelievable There are no seats in the lobby! I sit in the lobby and waited my wife . The bar staff, Alice, said you can not sit here unless you order something! Unbelievable, the customer of the hotel can not site in the lobby! Also the baby said I offer you free water and then you can stay on the seats in the lobby. It is not acceptable! It made feel terrible! I report to the manger in the front desk. He did I not thing! Just said you can sit the seat. That is it! It is not Westin style!"