โThey did not have our booking(pre paid) which is understandable somewhat because they are out in the middle of no where, but there was no attempt on the staffs part to help fix the problem. we ended up leaving 1.5 hours later than we wanted and paid with a Card(got a refund from Hotels.com). the hotel needs to have better service. The refund from hotels.com was easy and service on there side great.โ
โTerrific property with luxurious treetop room , amazing food and wonderful service. No hot water for two days and really could use the pool they are building โฆ but otherwise just perfect!โ
โWe had a wonderful stay at Elephant Lodge. The staff were friendly and very attentive, the pool was clean, the food was excellen and the rooms were superb. The most amazing thing was the wildlife we could see and hear from the pool, restaurant and our own rooftop terrace. We skipped a trip to the park because the surroundings were so spectacular. Would like to come back very soon!โ
