“I told the staff to keep my luggages while I have breakfast before checkout,
but he loaded my bags on other group’s bus...
It took 2 hours to find my bags.
AND I should go somewhere and take my bags.
If I didn’t lent a car, It would have been difficult to find bags.
I was very dissapointed with the service. You should apologized immediately when there is problem.
Otherwise, the facility was good”
“I told the staff to keep my luggages while I have breakfast before checkout,
but he loaded my bags on other group’s bus...
It took 2 hours to find my bags.
AND I should go somewhere and take my bags.
If I didn’t lent a car, It would have been difficult to find bags.
I was very dissapointed with the service. You should apologized immediately when there is problem.
Otherwise, the facility was good”
Minjeong