5 개의 바/라운지, 풀사이드 바

GF 빅토리아 여행 후기

5 out of 5
GF 빅토리아
Calle Fernando Lopez Arvelo, 1, Costa Adjege, Adeje, Santa Cruz de Tenerife

이용 후기

9.4

최고예요

평점 10 - 훌륭해요. 255개 이용 후기 중 196개" "
평점 8 - 좋아요. 255개 이용 후기 중 40개" "
평점 6 - 괜찮아요. 255개 이용 후기 중 14개" "
평점 4 - 별로예요. 255개 이용 후기 중 3개" "
평점 2 - 너무 별로예요. 255개 이용 후기 중 2개" "

9.6/10

청결 상태

9.6/10

직원 및 서비스

9.4/10

편의 시설/서비스

9.6/10

숙박 시설 상태 및 시설

9.0/10

친환경

이용 후기

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
신생호텔
생긴지 한달된 시점에 여행을 다녀왔어요 :-) 직원분들 어찌나 친절하고 스위하시던지 너무 행복한 시간이였어요. 다양한 프로그램도 있던데 저희는 그냥 계속 수영장 누워 잇었어요 :-) 조식도 맛났어요 :-)
2018년 5월에 1박 숙박함
답변 제공: Director, GF Victoria 님, 2018년 5월 10일
친애하는 손님, 호텔에서의 경험을 공유해 주셔서 감사합니다. 우리는 아침 식사가 맛있다는 것을 알게되어 기쁘 며 수영장에서 편안한 시간을 보내실 수 있습니다. 곧 다시 우리를 만나러 돌아와주십시오. 문안 인사

10/10 - 훌륭해요

Kathryn

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent hotel with lots of activities for children. Animation team were varied - some great, some not so much. Would avoid leaving children in the baby room. Rooms were the best I’ve stayed in when travelling with children. A bath and kitchenette were exactly what we needed. Hotel will also provide any additional things you may need - we asked for a bottle warmer and high chair. Treated my son’s allergy seriously and cooked all his food from scratch in the kitchen.
2024년 4월에 8박 숙박함
답변 제공: Ana, Assistant Manager, GF Victoria 님, 2024년 5월 17일
Dear Kathryn,Thank you for your feedback. We're delighted to hear that you enjoyed your stay at our hotel, especially the wide range of activities available for children. We appreciate your comments about the animation team and will take them into consideration for improvement. It's great to know that you found the rooms to be the best you've stayed in while traveling with children. We're glad that our staff took your son's allergy seriously and provided meals tailored to his needs. We strive to ensure all our guests have a comfortable and enjoyable stay, and we hope to welcome you back in the future for another wonderful experience. Thank you for choosing GF Victoria Regards

10/10 - 훌륭해요

Rudolph Johannes Petrus

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fijne accommodatie, wij komen zeker terug. Als er een min puntje zou moeten zijn dan is het dat er bij een bepaald zwembad geen kinderen onder de12 jaar bijvoorbeeld zouden mogen zijn. Verder gewoon een TOP accommodatie en aan iedereen aan te bevelen.
2024년 4월에 7박 숙박함
답변 제공: Ana, Assistant Manager, GF Victoria 님, 2024년 5월 10일
Beste gast,Bedankt voor het delen van uw opmerkingen, we zijn blij dat u genoten heeft van uw verblijf.Wij hopen u weer te zien bij uw volgende bezoek aan Tenerife.Hartelijke groeten

10/10 - 훌륭해요

Fleur

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Modern hotel, great central location right opposite the shopping centre and a few hundred yards from the beach. The gym is the only facility that doesn’t meet up to the five star standard, it’s small and doesn’t offer much. They could do with a more sociable bar, the one in the foyer lacks atmosphere and the Sky bar, although impressive lacks ambience. Rooms are great, big suites and nice views. Breakfast offered a huge selection. Kids and teen clubs are excellent and included in the price. Will definitely stay here again.
2024년 3월에 7박 숙박함
답변 제공: Ana, Assistant Manager, GF Victoria 님, 2024년 4월 5일
Dear valued guest,Thank you for taking the time to share your feedback with us. We're delighted to hear that you enjoyed our modern hotel's central location and spacious rooms with beautiful views. Your comments regarding the gym and bar atmosphere are duly noted, and we will certainly take them into consideration as we strive to continuously improve our facilities and services. We're delighted you found our breakfast selection satisfying and that your family appreciated the excellent kids and teen clubs included in your stay. We look forward to welcoming you back on your next visit!Best regards,

6/10 - 괜찮아요

Barbara

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 5박 숙박함

10/10 - 훌륭해요

RACHAEL

2024년 2월에 3박 숙박함
답변 제공: Ana, Assistant Manager, GF Victoria 님, 2024년 3월 21일
Dear Rachael, Thank you for awarding our hotel this excellent rating. We hope you will stay with us again in the future.Regards

10/10 - 훌륭해요

Halldor E

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 9박 숙박함
답변 제공: Ana, Assistant Manager, GF Victoria 님, 2024년 2월 28일
Dear Guest,Thank you for taking the time to evaluate our hotel. We hope you will visit us again.Regards

10/10 - 훌륭해요

Christiane 님, Martigny

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Très bien pour les familles , et les chambres très agréables
2024년 2월에 7박 숙박함
답변 제공: Ana, Directeur adjoint, GF Victoria 님, 2024년 2월 22일
Cher invité,Merci d'avoir pris le temps de partager vos commentaires. Nous sommes très heureux que vous ayez apprécié votre séjour et espérons vous revoir à l'avenir.Cordialement

10/10 - 훌륭해요

Tiia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 13박 숙박함
답변 제공: Ana, Assistant Manager, GF Victoria 님, 2024년 2월 22일
Dear Guest,Thank you for taking the time to evaluate our hotel. We hope you will visit us again.Regards

10/10 - 훌륭해요

Emma

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was our second stay and it was excellent again. Room was great, staff all excellent. Our 3 year old loved the kids club. Lovely pools, great dining every breakfast and dinner.
2024년 1월에 7박 숙박함
답변 제공: Ana, Assistant Manager, GF Victoria 님, 2024년 2월 15일
Dear Emma,Thank you for taking the time to share your comments. We are very pleased you enjoyed your stay and look forward to seeing you again in the future.Best regards

10/10 - 훌륭해요

Maria

2024년 1월에 1박 숙박함
답변 제공: Ana, Assistant Manager, GF Victoria 님, 2024년 2월 28일
Dear Guest,Thank you for taking the time to evaluate our hotel. We hope you will visit us again.Regards

8/10 - 좋아요

Christopher

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall a nice property with good rooms. Breakfast buffet was varied and good quality. If you're seeking adult space, it can feel as though it's a bit over run by kids. There is a separate adults only area at breakfast but the 'quiet pool' area does allow children. It would be nice to have an adults only area here, in additional to the other family pool. The pool is very shaded by the hotel building until late morning and even into the afternoon, there are some significant areas that never get the sun. Hotel location is good with lots of amenities and restaurants within easy walking distance.
2024년 1월에 9박 숙박함
답변 제공: Ana, Assistant Manager, GF Victoria 님, 2024년 1월 22일
Dear Christopher,Thank you for sharing your comments. We regret that not all aspects of our hotel were completely to your satisfaction, nevertheless, we appreciate the feedback. This is important to us as we work every day to improve.We are pleased you enjoyed your stay and hope to see you again in the future.Best regards

10/10 - 훌륭해요

Karolien

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 6박 숙박함
답변 제공: Ana, Assistant Manager, GF Victoria 님, 2024년 1월 18일
Dear Guest,Thank you for taking the time to evaluate our hotel. We hope you will visit us again.Regards

8/10 - 좋아요

George

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 5박 숙박함

10/10 - 훌륭해요

Samina

2023년 12월에 6박 숙박함
답변 제공: Ana, Assistant Manager, GF Victoria 님, 2024년 1월 11일
Dear Guest, Thank you for awarding our hotel this excellent rating. We hope you will stay with us again in the future.Regards

8/10 - 좋아요

Jeffrey

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 5박 숙박함

10/10 - 훌륭해요

Tommy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 7박 숙박함
답변 제공: Ana, Assistant Manager, GF Victoria 님, 2023년 12월 20일
Dear Tommy,Thank you for taking the time to evaluate our hotel. We hope you will visit us again.Regards

10/10 - 훌륭해요

Debra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 7박 숙박함
답변 제공: Ana, Assistant Manager, GF Victoria 님, 2023년 12월 15일
Dear Guest,Thank you for taking the time to evaluate our hotel. We hope you will visit us again.Regards

10/10 - 훌륭해요

María Concepción

단체 여행, 아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Las instalaciones y el personal de 10, en concreto Beatriz y Yuri en el comedor con una atención extraordinaria y en la recepción también gran amabilidad del personal, llegamos muy temprano por la mañana y nos dejaron pasar al buffet a desayunar sin ningún coste adicional lo cual agradecimos muchísimo. Sin duda, volveremos.
2023년 12월에 5박 숙박함
답변 제공: Ana, Assistant Manager, GF Victoria 님, 2023년 12월 20일
Apreciada Maria,Nos alegra mucho saber que disfrutaron de nuestras instalaciones y del excelente servicio proporcionado por Beatriz, Yuri y nuestro personal de recepción. Agradecemos sinceramente sus amables palabras y esperamos recibirles de nuevo pronto. Un saludo cordial

4/10 - 별로예요

Ivy

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스, 객실의 편안함
Not a 5 star service!
Staff not very helpful or happy! Quite rude. Bed really hard! Not what it was three years ago.
2023년 12월에 4박 숙박함
답변 제공: Norma, Assistant Manager Jnr. GF Victoria 님, 2023년 12월 13일
Dear Mrs. Elsby,Thank you for your feedback as this helps us to improve. We are sorry to read that your stay was not entirely satisfactory.We have checked with our staff to see if you reported any issues during your stay so that we could have assisted you at the time, but we cannot find any reports. We hope you will offer us another opportunity and stay with us again in the future and we would ask you to please report immediately any matters to our staff so that they can be resolved in the moment and allow you to better enjoy your stay.Regards

10/10 - 훌륭해요

Paolo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 3박 숙박함
답변 제공: Ana, Assistant Manager, GF Victoria 님, 2023년 12월 12일
Dear Guest, Thank you for awarding our hotel this excellent rating. We hope you will stay with us again in the future.Regards

10/10 - 훌륭해요

Vivian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Ana, Assistant Manager, GF Victoria 님, 2024년 1월 11일
Dear Guest, Thank you for awarding our hotel this excellent rating. We hope you will stay with us again in the future.Regards

10/10 - 훌륭해요

Tapani

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 3박 숙박함
답변 제공: Ana, Assistant Manager, GF Victoria 님, 2023년 12월 12일
Dear Guest, Thank you for awarding our hotel this excellent rating. We hope you will stay with us again in the future.Regards

10/10 - 훌륭해요

Tracy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Highly recommend!
Amazing stay at the GF Victoria. The staff are all very friendly and helpful. The rooms are very clean and spacious. Having 2 toilets and 2 showers is a real bonus! We stayed in room 607 which had views of the pool, but no sun on the balcony. Next time i would try and get a balcony that got some sun We stayed half board and the food was fresh and delicious. Always a good choice. Lots of vegetarian options as well which is great. A lot of families and young children in the hotel. But the rooftop bar is adults only and there is an adults only section in the restaurant. I would highly recommend this hotel and we will definitely be back!
2023년 11월에 5박 숙박함
답변 제공: Ana, Assistant Manager, GF Victoria 님, 2023년 12월 12일
Dear Tracy,Thank you for sharing your amazing experience at GF Victoria. We're delighted to hear that our friendly and helpful staff, along with our clean and spacious rooms, contributed to your enjoyable stay. We appreciate your feedback regarding the balcony and sunlight. Please feel free to inform us of your preferences for your next visit, and we'll do our best to accommodate your request.We're thrilled that you found our half-board options fresh and delicious, with a good variety, including plenty of vegetarian choices. We're glad our adult-only areas provided a serene atmosphere for your relaxation.Thank you for highly recommending our hotel. We're looking forward to welcoming you back for another amazing stay!Warm regards,

10/10 - 훌륭해요

Alan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything
2023년 11월에 4박 숙박함
답변 제공: Ana, Assistant Manager, GF Victoria 님, 2023년 11월 30일
Dear Alan,Thank you for taking the time to evaluate our hotel. We hope you will visit us again.Regards

6/10 - 괜찮아요

Anna Sigga

2023년 11월에 9박 숙박함

6/10 - 괜찮아요

Bella

2023년 11월에 11박 숙박함

8/10 - 좋아요

Wioletta

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Das Entertainment-Programm am Abend war eine Katastrophe, die Restaurants leider eher mit Mensa-Flair. Unsere Harmony-Suite entsprach nicht der Beschreibung… entweder es gibt einen großen Balkon UND keine Badewanne im Schlafzimmer ODER es gibt eine Badewanne im Schlafzimmer UND einen einfach Balkon….
2023년 11월에 4박 숙박함
답변 제공: Norma, Assistant Manager Junior, GF Victoria 님, 2023년 11월 27일
Sehr geehrte Frau Wioletta,vielen Dank für Ihren Kommentar, es tut uns leid, dass Sie unsere Unterhaltungsprogramme nicht genießen konnten. Wir arbeiten mit unserem Team daran, sowohl unsere Gäste in Familien als auch unsere Gäste nur Erwachsene zufriedenzustellen. In unserem Hotel GF Victoria gibt es mehrere A-la-carte-Restaurants, ein Buffet und Snackbars, und wir versuchen, die verschiedenen Wünsche unserer Gäste zu erfüllen. Außerdem befinden sich unsere Harmony-Zimmer in verschiedenen Teilen des Hotels, so dass die Verteilung der Balkone und die Innenausstattung unterschiedlich sind, aber die Zimmer sind die gleichen wie auf unserer Website angegeben.Nochmals vielen Dank für Ihre Kommentare, denn sie helfen uns, uns zu verbessern.Herzliche Grüße

10/10 - 훌륭해요

Patricia

2023년 11월에 2박 숙박함
답변 제공: Ana, Assistant Manager, GF Victoria 님, 2023년 11월 15일
Dear Guest,Thank you for taking the time to evaluate our hotel. We hope you will visit us again.Regards

10/10 - 훌륭해요

Samuel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 7박 숙박함
답변 제공: Ana, Assistant Manager, GF Victoria 님, 2023년 11월 15일
Dear Guest,Thank you for taking the time to evaluate our hotel. We hope you will visit us again.Regards

10/10 - 훌륭해요

John

2023년 11월에 7박 숙박함
답변 제공: Ana, Assistant Manager, GF Victoria 님, 2023년 11월 15일
Dear Guest,Thank you for taking the time to evaluate our hotel. We hope you will visit us again.Regards

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 8박 숙박함
답변 제공: Ana, Assistant Manager, GF Victoria 님, 2023년 11월 9일
Dear Guest,Thank you for taking the time to evaluate our hotel. We hope you will visit us again.Regards

10/10 - 훌륭해요

Mathieu

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Prachtig hotel voor met kinderen, maar toch nog zeker genoeg locaties om wat rust te vinden in het hotel (quite pool, spa,...) Vijf minuten wandelen tot aan een mooi (vulkanisch) strand. Enig klein minpunt is het buffet restaurant. Zelfs wanneer dit niet vol is is dit niet super gezellig en rumoerig.
2023년 10월에 7박 숙박함
답변 제공: Ana, Assistant Manager, GF Victoria 님, 2023년 11월 9일
Beste gast,Bedankt dat u de tijd heeft genomen om uw opmerkingen te delen. We zijn erg blij dat u genoten heeft van uw verblijf en kijken ernaar uit u in de toekomst weer te zien.Hartelijke groeten

10/10 - 훌륭해요

Cecilia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 7박 숙박함
답변 제공: Ana, Assistant Manager, GF Victoria 님, 2023년 11월 10일
Dear Guest,Thank you for taking the time to evaluate our hotel. We hope you will visit us again.Regards

10/10 - 훌륭해요

Kerstin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 7박 숙박함
답변 제공: Ana, Assistant Manager, GF Victoria 님, 2023년 11월 9일
Dear Guest,Thank you for taking the time to evaluate our hotel. We hope you will visit us again.Regards

10/10 - 훌륭해요

JIE

2023년 10월에 4박 숙박함
답변 제공: Ana, Assistant Manager, GF Victoria 님, 2023년 11월 30일
Dear Guest,We appreciate the high score you have awarded our hotel. We hope to see you again in our installations.Regards

8/10 - 좋아요

pierre

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff were friendly and attentive Easy to walk to most places Comfortable beds and pillows Nice balcony Good to have separate bathroom for kids Was noisy on outside facing the road - drunks and revving car engines. Has ear plugs every night. Pool area for kids was unbelievably crowded. Queuing to get into the pool area!!!! Same people every time. Show quality was very variable. Average at best
2023년 10월에 7박 숙박함
답변 제공: Ana, Assistant Manager, GF Victoria 님, 2023년 11월 9일
Dear Guest,Thank you for sharing your comments. We regret that not all aspects of our hotel were completely to your satisfaction, nevertheless, we appreciate the feedback. This is important to us as we work every day to improve.We are pleased you enjoyed your stay and hope to see you again in the future.Best regards

10/10 - 훌륭해요

Mr Scott

Great
2023년 10월에 9박 숙박함
답변 제공: Ana, Assistant Manager, GF Victoria 님, 2023년 10월 25일
Dear Guest,Thank you for taking the time to evaluate our hotel. We hope you will visit us again.RegardsThe Management

8/10 - 좋아요

Hicham

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 10월에 7박 숙박함
답변 제공: Ana, Assistant Manager, GF Victoria 님, 2023년 11월 24일
Dear Guest,Thank you for rating our hotel.We hope you will visit us again in the future.Regards

10/10 - 훌륭해요

pauwel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 7박 숙박함
답변 제공: Ana, Assistant Manager, GF Victoria 님, 2023년 11월 9일
Dear Guest,Thank you for taking the time to evaluate our hotel. We hope you will visit us again.Regards

10/10 - 훌륭해요

Eva

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is pure excellence and a special stay for a family with young kids. From kids club, to pools, food is amazing, property is central to 2 amazing walkable beaches, extra amenities in the room are classy cute and unforgettable. Its 15/10. Fantastic in all possible ways!
답변 제공: Ana, Assistant Manager, GF Victoria 님, 2023년 10월 25일
Dear Eva,Thank you for your lovely review. We're thrilled to hear that your stay with us was a special experience for your family. From the kids' club and pools to our amazing food and central location near two beautiful beaches, it's fantastic to know you had a great time. Your kind words and 15/10 rating mean the world to us. We can't wait to welcome you and your family back for another unforgettable stay!Best regards,

8/10 - 좋아요

Ben

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I like the hotel a lot. It’s clean and the staff are very good. I use this hotel as it has a quiet area pool. Unfortunately on this occasion the pool staff allowed children into this are making a nucence of themselves the pool staff in the past have been quick to stop this, not this time. I may change hotels due to this.
2023년 10월에 7박 숙박함
답변 제공: Ana, Assistant Manager, GF Victoria 님, 2023년 10월 19일
Dear Ben,Thank you for sharing this feedback, we will ensure this matter is reviewed.We hope you will decide to stay with us again in the future. Regards

10/10 - 훌륭해요

Nicolas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fantastique
Absolument tout était fantastique ! Nous avons vraiment adoré notre séjour au GF Victoria. Merci pour tout !
2023년 9월에 7박 숙박함
답변 제공: Ana, Responsable Adjointe, GF Victoria 님, 2023년 10월 10일
Cher Nicolas, Merci beaucoup d'avoir partagé votre expérience. Nous espérons vous accueillir à nouveau.Cordialement,

10/10 - 훌륭해요

Tanja

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We have had a great time in the hotel. Perfect service, breakfast buffet was perfect, room was clean and good views, staff was very kind and we really enjoyed our time there. The different pools and kids pool were great and so was the animation. We will definitely repeat. The only negative thing was that you have to book spa and certain activities for kids at least one day before and we couldn’t do things on the day we wanted to. If you only stay there over the weekend this is not possible.
2023년 9월에 2박 숙박함
답변 제공: Ana, Assistant Manager, GF Victoria 님, 2023년 10월 10일
Dear Tanja, Thank you very much for your review regarding our hotel, as knowing the experience of our guests helps us to improve day by day. We are delighted to know that you enjoyed your stay and the different pools and entertainment. We will take note of the booking issues you mentioned to work on them. Kind regards,

8/10 - 좋아요

Sophia

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely hotel, friendly staff.
2023년 9월에 10박 숙박함
답변 제공: Ana, Assistant Manager, GF Victoria 님, 2023년 9월 18일
Dear Sophia,Thank you for taking the time to share your comments. We are very pleased you enjoyed your stay and look forward to seeing you again in the future.Best regards

6/10 - 괜찮아요

Johanna

연인과의 여행
좋아요: 청결 상태
It was Safe & Quiet … is was expecting more !!
2023년 8월에 2박 숙박함
답변 제공: Ana, Assistant Manager, GF Victoria 님, 2023년 8월 30일
Dear Johanna, Thank you for rating our hotel, would you please let us know what you think we need to improve? This will help us to offer a better experience the next time you visit us if you give us that opportunity. Thank you one more time. Kind regards,

8/10 - 좋아요

Adam

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fantastic hotel for young families. Splash park, family pool, short walk to the beach, great kids clubs, nightly mini disco and nightly high quality varied kids entertainment from magic shows to acrobatics, all excellent. Would suggest better for younger kids rather than teens though, and certainly wouldn't be my choice of hotel if we didn't have kids. Few small issues with the room and the quality of food and price in the on site bars and restaurants which marked it down a star, but overall a decent stay.
2023년 7월에 9박 숙박함
답변 제공: Ana, Assistant Manager, GF Victoria 님, 2023년 9월 18일
Dear Adam,,Thank you for sharing your comments, we are delighted you enjoyed your stay.We hope to see you again on your next visit to Tenerife.Best regards

10/10 - 훌륭해요

Cherie

2023년 7월에 7박 숙박함

10/10 - 훌륭해요

Margrét

2023년 7월에 14박 숙박함

10/10 - 훌륭해요

Anna

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This hotel is amazing for families. Rooms are nice clean & comfortable. Breakfast was very good. Pools are all lovely and kept clean and tidy. Local area is also lovely, so great if you like to get out and wander. Not the most breathtaking 5 star we’ve stayed in (although value for money here is great) but still enjoyed so much as a family we’ve booked to go again
2023년 4월에 7박 숙박함
답변 제공: Ana, Assistant Manager, GF Victoria 님, 2023년 7월 5일
Dear Anna,Thank you for taking the time to share your experience in our hotel.We look forward to welcoming you back on your next visit.Regards