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Reviews of La Casona Tequisquiapan Hotel & Spa

3.5 out of 5
La Casona Tequisquiapan Hotel & Spa
Antiguo Camino al Sauz No. 55, Col. Hacienda Grande, Tequisquiapan, QUE

Reviews

8.4

Very Good

Rating 10 - Excellent. 148 out of 315 reviews" "
Rating 8 - Good. 111 out of 315 reviews" "
Rating 6 - Okay. 32 out of 315 reviews" "
Rating 4 - Poor. 16 out of 315 reviews" "
Rating 2 - Terrible. 8 out of 315 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Maria Elena

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small Hotel but comfortable, quiet, very good the service
Stayed 1 night in Feb 2024

10/10 Excellent

fernanda perez

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and confortable close to downtown
Stayed 3 nights in Feb 2024

10/10 Excellent

Julio

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Looking for a family friendly place to relax, close to Tequisquiapan downtown but not that much? This is a lovely place to stay. Staff is friendly, attentive and eager to help. You've got a quite happy customer!
Stayed 2 nights in Jun 2023

10/10 Excellent

Martha

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Personal very friendly clean rooms
Stayed 1 night in Apr 2023

6/10 Okay

Francisco

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Demasiado ruido, estábamos en el “área de adultos” y el ruido de la gente por el jacuzzi era muy molesto. Hasta media noche cuando fueron a apagar el jacuzzi
Stayed 1 night in Mar 2022

4/10 Poor

leticia, Chula vista

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
I liked the patio decoration I didn’t like the service I didn’t like the food TV remote didn’t work they change it 3 times and I could turn off tv so I had to unplug TV when you call 0 they never answer o don’t recommend staying here
Stayed 1 night in Mar 2022

10/10 Excellent

M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2022

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

10/10 Excellent

Bronson

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

8/10 Good

Rosa Lydia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nicely surprised.
The hotel is very picturesque and has different amenities at your disposal, ping pong table, pool, spa, etc. Really enjoyed our stay.
Stayed 3 nights in Dec 2021

10/10 Excellent

vicente, San Jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was really nice and the place is beautiful. I would recommend this place. The only downside is that is a bit far from downtown. Thank you also for having free bikes for guests!
Stayed 1 night in Dec 2021

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo bien pero no hubo agua caliente dos dias
Stayed 5 nights in Nov 2021

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021

4/10 Poor

Verified traveler

Traveled with partner
Disliked: Staff & service, property conditions & facilities
The bed clothes very poor and bad setting, the receptinist gave me a horrible room in a back side building while the hotel was almost empty
Stayed 1 night in Apr 2021
Response from La Casona Tequisquiapan Hotel & Spa on Apr 16, 2021
We are sorry that your experience in our hotel has not been satisfactory, the first room that was assigned to you in the sense area was because only in that area is the category of room that you reserved, despite that situation it was moved to a better category of room without additional charge. Have a nice day

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
Like everything else in Tequisquiapan, it is overpriced. I was surprised to find out that you had to pay extra for using the jacuzzi.
Stayed 4 nights in Mar 2021

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Food and service, had a problem trying to use a non mexican credit card.
Stayed 3 nights in Jun 2019

8/10 Good

Evan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La Casona Tequisquiapan
This is a nice hotel and spa with great service, however it is not near the downtown area of Tequisquiapan.
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Is far away fron the center (Plaza) It has very poor internt, extremly slow and irregular
Stayed 4 nights in Apr 2019

8/10 Good

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome time!
Nice hotel, great service!!
Stayed 1 night in Oct 2018

8/10 Good

N, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service was great, unfortunately we had a bad experience with the spa. After that we felt a little uncomfortable with the staff. The location isn’t the best, it’s on a very lonely street, pictures are deceiving but the hotel is small and well maintained.
Stayed 1 night in Sep 2018

10/10 Excellent

ileana, Miami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Nice hotel queretaro Mexico , very nice. @@@@@@@@@@ @@@@@@@@@@
Stayed 2 nights in Jun 2018

10/10 Excellent

JESUS RICARDO, Monterrey

Liked: Cleanliness, staff & service, property conditions & facilities
Good choice
Great hotel, great staff, but the matresses weren't comfortable. But it's a good choice for staying in Tequisquiapan. Definetely would return.
Stayed 2 nights in May 2018

8/10 Good

Flor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice environment
I had a very relaxing time, rooms are comfortable and very clean. Staff were attentive and helful.
Stayed 3 nights in Apr 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
THE HOTEL IT´S VERY CONFORTABLE
THE BED IT´S CONFRTABLE, SO CLEAN, THE FPPD IN RESTAURANT SO GOOG
Stayed 1 night in Oct 2017

8/10 Good

Maria, Mendoza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charmy
Beautiful small hotel with excellent service just a little far from downtown

10/10 Excellent

Alex, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel and nice staff
The hotel is nice just as in the pictures. Did not have an opportunity to try the food there, however the recommendations they made for places to eat were good.

10/10 Excellent

JOSE, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NICE HOTEL
HOTEL IS NICE, GOOD SERVICE AND HAS A WARM WATER POOL AND JACUZZI.

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Dark and dreary room.
We booked a room for two nights and left after the first. Very disappointing room. Old, dark and gloomy with no amenities at all.

10/10 Excellent

Eduardo, Mexico City

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great, comfortable hotel for a quick runaway.
close to cheese and wire route. great for balloon travel

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
beautiful location and nice hotel -- glad we choose La Casona for the family wedding

10/10 Excellent

Esmeralda Cecilia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es bonito
Stayed 1 night in May 2024

10/10 Excellent

Amparo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hotel en donde te puedes relajar y descansar
Stayed 3 nights in May 2024

8/10 Good

JOSE DE JESUS

Liked: Cleanliness
No es lo que esperaba, después de las 9:30 hrs ya no hay servicio se restaurante. No hay un lugar cercano para comer. O comprar algo. Tienes que ir en tu auto. Es un hotel limpio pero si vas en temporada de calor no tiene aire acondicionado, solo ventiladores de techo. Y bueno es una opción solo que es aceptable.
Stayed 1 night in May 2024

8/10 Good

Guadalupe

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I liked the pool, breakfast is delicious and service is great at all areas! I did not like many mosquitos in the room and restrooms, towels & coverlets quality and that there is no air conditioning at the rooms (please consider as an upgrade). Thanks!
Stayed 1 night in May 2024

10/10 Excellent

PAMELA

Stayed 2 nights in Apr 2024

10/10 Excellent

Maria Isabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonita, tranquila para relajarse y el personal muy amable
Stayed 1 night in Mar 2024

10/10 Excellent

Jose Salvador

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Feb 2024

2/10 Terrible

Kathy

Stayed 1 night in Feb 2024

2/10 Terrible

Kathy

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maña atención
Muy mal no respetaron el precio que dio la aplicacion y me hivieron hacer una nueva Reservacion salio el mismo precio y no me lo aceptaron
Stayed 1 night in Feb 2024

10/10 Excellent

Yael

Liked: Cleanliness, staff & service, property conditions & facilities
Nos gustó mucho la decoración y la tranquilidad
Stayed 3 nights in Jan 2024

10/10 Excellent

Denisse

Liked: Cleanliness, staff & service, property conditions & facilities
Está muy bien las actividades que ofrecen.
Stayed 2 nights in Jan 2024

4/10 Poor

Susana

Liked: Staff & service
Caro para lo que es
Es un hotel promedio en donde lo que pagas por la habitación no lo vale. Se escucha todo en las habitaciones por lo que no puedes descansar si alguien pasa por el pasillo. La mini TV no funcionó. Las toallas son horriblemente duras.
Stayed 1 night in Jan 2024

10/10 Excellent

Teresa

Liked: Cleanliness, property conditions & facilities
Una estancia muy agradable
Stayed 1 night in Jan 2024

10/10 Excellent

Samantha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Alejandro

Traveled with family
La estancia y atencion muy buenos, el area de spa muy recomendable
Stayed 4 nights in Dec 2023

8/10 Good

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Su jardin muy bonito
Stayed 1 night in Dec 2023

8/10 Good

Ana Yuridia

Traveled with family
Stayed 2 nights in Dec 2023

6/10 Okay

Manuel Rodríguez

Liked: Cleanliness
Ninguna
Stayed 1 night in Nov 2023