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베스트 웨스턴 테라스 인 여행 후기

2.5 out of 5
베스트 웨스턴 테라스 인
4553 Greig Avenue, Terrace, BC

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 443개 이용 후기 중 145개" "
평점 8 - 좋아요. 443개 이용 후기 중 184개" "
평점 6 - 괜찮아요. 443개 이용 후기 중 67개" "
평점 4 - 별로예요. 443개 이용 후기 중 24개" "
평점 2 - 너무 별로예요. 443개 이용 후기 중 23개" "

8.4/10

청결 상태

8.6/10

직원 및 서비스

7.8/10

편의 시설/서비스

7.6/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

10/10 - 훌륭해요

Tina

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to stay very friendly staff close to all shopping places😊
2024년 5월에 9박 숙박함

4/10 - 별로예요

Dominique

좋아요: 청결 상태
별로예요: 직원 및 서비스
Check in was a big screw up. Waited a hour for them to sort it out.
2024년 5월에 1박 숙박함
답변 제공: Amin 님, 2024년 5월 6일
Dear Dominique Thank you for completing the survey regarding your recent stay at our property.During check in our staff explained regarding booking problem happened due to date difference, booking made for May 4, 2024 night stay after midnight and date got changed to May 05, 2024.I am sorry for the delay caused but it was not a mistake of hotel, it happened due to difference of dates, system was unable to locate the booking of previuos date because it was made on May 05, 2024 for the stay for May 04, 2024 night.Kindly consider staying with us again so that we can have another chance to provide you with superior service. Amin SunderjiGeneral ManagerBest Western Terrace Inn

8/10 - 좋아요

Jovita

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
They can offer more variety in the complimentary breakfast.
2024년 4월에 2박 숙박함
답변 제공: Amin 님, 2024년 5월 2일
Dear JovitaThank you for taking the time to tell us of your satisfaction with our accommodations and service during your recent visit at our hotel. We certainly put your comments regarding breakfast for consideration.We appreciate your patronage and hope you will stay with us at Best Western Terrace Inn the next time you are in Terrace. We look forward to your return.Warm RegardsAmin Sunderji General ManagerBest Western Terrace Inn Hotel

6/10 - 괜찮아요

Nicolle

출장 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
Felt rundown and cleanliness was not on point at all. The phone was so grungy and looked lije ut gadnt been cleaned ever. My bed spread had a stain on it and i cant be sure it was clean (it was white so this was really obvious). And one of the shelves hadnt been dusted in a while. Just ew. Breakfast was excellent and the lady running that was fantastic. Front desk people were okay.
2024년 3월에 4박 숙박함
답변 제공: Amin 님, 2024년 4월 30일
Dear NicolleThank you for completing the survey regarding your recent stay at our property.I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.If I can provide any assistance, please don't hesitate to contact usSincerely,Amin SunderjiGeneral ManagerBest Western Terrace Inn

6/10 - 괜찮아요

Glynden

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was an average hotel. Breakfast was the best feature. Shower had temperature issues. Hot and cold fluctuations
2024년 4월에 2박 숙박함
답변 제공: Amin 님, 2024년 4월 19일
Dear GlyndenThank you for completing the survey regarding your recent stay at our property.I would like to apologize for not exceeding your expectations. At Best Western we strive every day to provide a superior customer experience. I am sorry we weren’t able to do that for you. We are working on property renovation plan, recently finished outside whole building painting this year A/C system will be upgraded.Please consider staying with us again so that we can have another chance to provide you with superior service. You can reach to usSincerely,Amin SunderjiGeneral ManagerBest Western Terrace Inn

6/10 - 괜찮아요

Glynden

연인과의 여행, 출장 여행
별로예요: 숙박 시설 상태 및 시설
Good breakfast
2024년 4월에 1박 숙박함
답변 제공: Amin 님, 2024년 4월 16일
Dear GlydenThank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. We appreciate your comment regarding Good Breakfast. If I can be of assistance in the future, please don't hesitate to contact us.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand and Expedia.Sincerely,Amin SunderjiGeneral ManagerBest Western Terrace Inn

10/10 - 훌륭해요

Jake

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We were comfortable
2024년 4월에 1박 숙박함
답변 제공: Amin 님, 2024년 4월 19일
Dear JakeThank you for taking the time to tell us of your satisfaction with our accommodations and service during your recent visit at our hotel. We certainly enjoyed having you with us.I am delighted to see your comments regarding comfortable stay.We appreciate your patronage and hope you will stay with us at Best Western Terrace Inn the next time you are in Terrace. We look forward to your return.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Amin SunderjiGeneral ManagerBest Western Terrace Inn

10/10 - 훌륭해요

Igor

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great staff
2024년 4월에 2박 숙박함
답변 제공: Amin 님, 2024년 4월 11일
Dear IgorThank you for taking the time to tell us of your satisfaction with our accommodations and service during your recent visit at our hotel. We certainly enjoyed having you with us.I am pleased to see your comments regarding Great staff. This motivates us to create more unique & memorable experiences.We belief in dedicated and competent services and your experience surely reflect our efforts for achieving it.We appreciate your patronage and hope you will stay with us at Best Western Terrace Inn the next time you are in Terrace. We look forward to your return.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand and Expedia. ComWarm RegardsAmin SunderjiGeneral Manager

10/10 - 훌륭해요

Syed

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Cleanliness and proximity to Terrace Regional Airport. Good food options near by in walking distances.
2024년 4월에 1박 숙박함
답변 제공: Amin 님, 2024년 4월 11일
Dear Syed Thank you for taking the time to tell us of your satisfaction with our accommodations and service during your recent visit at our hotel. We certainly enjoyed having you with us.I am glad to see your comments regarding cleanliness We belief in dedicated and competent services and your experience surely reflect our efforts for achieving it.We appreciate your patronage and hope you will stay with us at Best Western Terrace Inn the next time you are in Terrace. We look forward to your return.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand and ExpediaWarm RegardsAmin Sunderji General Manager

10/10 - 훌륭해요

Keri

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
So clean and good location.
2024년 3월에 2박 숙박함
답변 제공: Amin 님, 2024년 4월 1일
Dear KeriThank you for taking the time to tell us of your satisfaction with our accommodations and service during your recent visit at our Hotel. We certainly enjoyed having you with us.I am delighted to see your comments regarding location and cleanliness . This motivate us to create more unique & memorable experiences.We belief in dedicated and competent services and your experience surely reflect our efforts for achieving it.If I can be of assistance in the future, please don't hesitate to contact us.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand & ExpediaSincerely,Amin SunderjiGeneral ManagerBest Western Terrace Inn

6/10 - 괜찮아요

Andrew

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Amin 님, 2024년 3월 7일
Dear Andrew Thank you for taking the time to tell us of your satisfaction with our accommodations and service during your recent visit at our Hotel. We certainly enjoyed having you with us.We appreciate your patronage and hope you will stay with us at Best Western Terrace Inn the next time you are in Terrace. We look forward to your return.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand & ExpediaSincerely,Amin SunderjiGeneral ManagerBest Western Terrace Inn

10/10 - 훌륭해요

Danielle

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My husband and i came here for a getaway, ut was excellent stay.
2024년 2월에 2박 숙박함
답변 제공: Amin 님, 2024년 2월 12일
Dear DanielleThank you for taking the time to tell us of your satisfaction with our accommodations and service during your recent visit at our Hotel. We certainly enjoyed having you with us.I am delighted to see your review. This will motivate our team for creating more unique & memorable experiences.We belief in dedicated and competent services and your experience surely reflect our efforts for achieving it.We appreciate your patronage and hope you will stay with us at Best Western Terrace Inn the next time you are in Terrace. We look forward to your return.If I can be of assistance in the future, please don't hesitate to contact usThank you again for taking the time to complete the survey. We appreciate your loyalty to our brandSincerely,Amin SunderjiGeneral ManagerBest Western Terrace Inn

10/10 - 훌륭해요

Jodi

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff!
2024년 2월에 3박 숙박함
답변 제공: Amin 님, 2024년 2월 12일
Dear Jodi Thank you for taking the time to tell us of your satisfaction with our accommodations and service during your recent visit at our Hotel. We certainly enjoyed having you with us.I am delighted to see your review. This will motivate our team for creating more unique & memorable experiences.We belief in dedicated and competent services and your experience surely reflect our efforts for achieving it.We appreciate your patronage and hope you will stay with us at Best Western Terrace Inn the next time you are in Terrace. We look forward to your return.If I can be of assistance in the future, please don't hesitate to contact usThank you again for taking the time to complete the survey. We appreciate your loyalty to our brandSincerely,Amin SunderjiGeneral ManagerBest Western Terrace Inn

10/10 - 훌륭해요

John

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very professional
2024년 2월에 3박 숙박함
답변 제공: Amin 님, 2024년 2월 9일
Dear JohnThank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback and it will motivate staff for creating more memorable experiences.We love to see you back for staying with us.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand & Expedia.Sincerely,Amin SunderjiGeneral ManagerBest Western Terrace Inn

10/10 - 훌륭해요

Robert

2024년 2월에 1박 숙박함
답변 제공: Amin 님, 2024년 2월 9일
Dear RobertThank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your ratings and it will motivate staff for creating more memorable experiences.We love to see you back for staying with us.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand & Expedia.Sincerely,Amin SunderjiGeneral ManagerBest Western Terrace Inn

6/10 - 괜찮아요

kerri

단체 여행
좋아요: 직원 및 서비스
Breakfast was great! The water on the other hand .. when taking a shower it was hot /cold... never stayed the same and no water pressure
2024년 1월에 2박 숙박함
답변 제공: Amin 님, 2024년 1월 29일
Dear KerriThank you for taking the time to tell us of your satisfaction with our accommodations and service during your recent visit at our Hotel. We certainly enjoyed having you with us.We have noted your concern and addressed to concern for rectification.We appreciate your patronage and hope you will stay with us at Best Western Terrace Inn the next time you are in Terrace. We look forward to you return.If I can be of assistance in the future, please don't hesitate to contact usThank you again for taking the time to complete the survey. We appreciate your loyalty to our brandSincerely,Amin SunderjiGeneral ManagerBest Western Terrace Inn

10/10 - 훌륭해요

Bob

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Could not have asked for a more attentive staff during my stay
2024년 1월에 2박 숙박함
답변 제공: Amin 님, 2024년 1월 29일
Dear BobThank you for taking the time to tell us of your satisfaction with our accommodations and service during your recent visit at our Hotel. We certainly enjoyed having you with us.I am delighted to see your comments regarding staff engagement and they meet your expectationsThis will motivate our team for creating more unique & memorable experiences.We belief in dedicated and competent services and your experience surely reflect our efforts for achieving it.We appreciate your patronage and hope you will stay with us at Best Western Terrace Inn the next time you are in Terrace. We look forward to you return.If I can be of assistance in the future, please don't hesitate to contact usThank you again for taking the time to complete the survey. We appreciate your loyalty to our brandSincerely,Amin SunderjiGeneral ManagerBest Western Terrace Inn

8/10 - 좋아요

Russell

2024년 1월에 1박 숙박함
답변 제공: Amin 님, 2024년 1월 29일
Dear RussellThank you for taking the time to tell us of your satisfaction with our accommodations and service during your recent visit at our Hotel. We certainly enjoyed having you with us.We belief in dedicated and competent services and your experience surely reflect our efforts for achieving it.If I can be of assistance in the future, please don't hesitate to contact usThank you again for taking the time to complete the survey. We appreciate your loyalty to our brandSincerely,Amin SunderjiGeneral ManagerBest Western Terrace Inn

8/10 - 좋아요

nigel

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스
This hotel has been a feature of Terrace for years and was always looked at at the hotel. Unfortunately with growth in the area especially LNG related there was a major growth in new hotel construction. So level of finish / new features beats the hotel. I am a BW members and try to stay at BW hotels. The price was spot on vs. the other hotels. If the prices had all been the same the choice may have been different.
2024년 1월에 3박 숙박함
답변 제공: Amin 님, 2024년 1월 29일
Dear Nigel Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact usThank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Amin SunderjiGeneral ManagerBest Western Terrace Inn

8/10 - 좋아요

Therese

좋아요: 청결 상태, 편의 시설/서비스
2024년 1월에 1박 숙박함
답변 제공: Amin 님, 2024년 1월 23일
Dear ThereseThank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand & Expedia.Sincerely,Amin SunderjiGeneral ManagerBest Western Terrace Inn

2/10 - 너무 별로예요

Esther

가족 여행
좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
The fan in room for Heat was too loud and n heat I slept with my coat and hat on it was so cold I told the staff before sleeping they came and checked but it was so loud I turned it off overal and it was so cold Instantly it’s January it’s freezing out already rooms should not be as cold as outside
2024년 1월에 1박 숙박함
답변 제공: Amin 님, 2024년 1월 23일
Dear Esther Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be rectifying the problem you experience during your stay.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.If I can provide any assistance, please don't hesitate to contact usSincerely,Amin SunderjiGeneral ManagerBest Western Terrace Inn

10/10 - 훌륭해요

Tanner

2024년 1월에 1박 숙박함
답변 제공: Amin 님, 2024년 2월 9일
Dear TannerThank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your review ratings and it will motivate staff for creating more memorable experiences.We love to see you back for staying with us.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand & Expedia.Sincerely,Amin SunderjiGeneral ManagerBest Western Terrace Inn

10/10 - 훌륭해요

Danielle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Amin 님, 2024년 1월 13일
Dear DanielleThank you for taking the time to tell us of your satisfaction with our accommodations and service during your recent visit at our Hotel. We certainly enjoyed having you with us.I am delighted to see your review and your comments will motivate our team for creating more unique & memorable experiences.We belief in dedicated and competent services and your experience surely reflect our efforts for achieving it.We appreciate your patronage and hope you will stay with us at Best Western Terrace Inn the next time you are in Terrace. We look forward to you return.If I can be of assistance in the future, please don't hesitate to contact us.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brandSincerely,Amin SunderjiGeneral ManagerBest Western Terrace Inn

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay.
Good stay and room for an old building. Friendly staff Comfy Bed Shower goes from hot to cold sometimes. Best internet with the. ethernet. No other hotel here includes it.
2024년 1월에 2박 숙박함
답변 제공: Amin 님, 2024년 1월 8일
Dear Valued Guest Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact us.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Amin SunderjiGeneral Manager

6/10 - 괜찮아요

Dean

좋아요: 청결 상태, 직원 및 서비스
2023년 12월에 2박 숙박함
답변 제공: Amin 님, 2024년 2월 9일
Dear DeanThank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand & Expedia.Sincerely,Amin SunderjiGeneral ManagerBest Western Terrace Inn

10/10 - 훌륭해요

Raymond

좋아요: 청결 상태, 편의 시설/서비스
2023년 12월에 1박 숙박함
답변 제공: Amin 님, 2023년 12월 14일
Dear Raymond Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact usThank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Amin SunderjiGeneral ManagerBest Western Terrace Inn

6/10 - 괜찮아요

Linda

출장 여행
There was no tv remote, phone the front desk and the responded quickly. There was 2 bottles in the refrigerator but they were completely frozen
2023년 12월에 1박 숙박함
답변 제공: Amin 님, 2023년 12월 11일
Dear LindaThank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact usThank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Amin SunderjiGeneral ManagerBest Western Terrace Inn

6/10 - 괜찮아요

Raj

2023년 11월에 9박 숙박함
답변 제공: Amin 님, 2024년 1월 5일
Dear RajThank you for taking the time to tell us of your satisfaction with our accommodations and service during your recent visit at our Hotel. We certainly enjoyed having you with us.We appreciate your patronage and hope you will stay with us at Best Western Terrace Inn the next time you are in Terrace. We look forward to you return.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brandSincerely,Amin SunderjiGeneral ManagerBest Western Terrace Inn

6/10 - 괜찮아요

Catherine

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
People talking in the hall throughout the night. Noisy fridge. On a positive note, the omlet for breakfast was delicious.
2023년 11월에 1박 숙박함
답변 제공: Amin 님, 2023년 11월 27일
Dear CatherineThank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact usThank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Amin SunderjiGeneral ManagerBest Western Terrace Inn

10/10 - 훌륭해요

Christo

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Amin 님, 2023년 11월 15일
Dear ChristoThank you for taking the time to tell us of your satisfaction with our accommodations and service during your recent visit at our Hotel. We certainly enjoyed having you with us.I am delighted to see your review and your ratings will motivate our staff for creating more unique experiences.We appreciate your patronage and hope you will stay with us at Best Western Terrace Inn the next time you are in Terrace. We look forward to you return.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brandSincerely,Amin SunderjiGeneral ManagerBest Western Terrace Inn

10/10 - 훌륭해요

Harmeet

2023년 11월에 2박 숙박함
답변 제공: Amin 님, 2023년 12월 11일
Dear HarmeetThank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact usThank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Amin SunderjiGeneral ManagerBest Western Terrace Inn

6/10 - 괜찮아요

mia

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
It was fine. Beds were small.
2023년 10월에 2박 숙박함
답변 제공: Amin 님, 2023년 10월 30일
Dear MiaThank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact usThank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Amin SunderjiGeneral ManagerBest Western Terrace Inn

8/10 - 좋아요

Beverley

좋아요: 청결 상태, 편의 시설/서비스
A bit off the main streets but definitely close to downtown amenities of restaurants and shopping
2023년 10월에 1박 숙박함
답변 제공: Amin 님, 2023년 10월 30일
Dear BeverleyThank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact usThank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Amin SunderjiGeneral ManagerBest Western Terrace Inn

8/10 - 좋아요

John

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Firat time staying at this property, and while older, it was well maintained. Particularly appreciated the fresh omelettes for breakfast included in the stay.
2023년 10월에 4박 숙박함
답변 제공: Amin 님, 2023년 10월 30일
Dear JohnThank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact usThank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Amin SunderjiGeneral ManagerBest Western Terrace Inn

10/10 - 훌륭해요

Barbara 님, Prince Rupert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: Amin 님, 2023년 10월 30일
Dear BarbaraThank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact usThank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Amin SunderjiGeneral ManagerBest Western Terrace Inn

8/10 - 좋아요

Chris D

좋아요: 청결 상태
별로예요: 편의 시설/서비스
Laindry
2023년 10월에 1박 숙박함
답변 제공: Amin 님, 2023년 10월 23일
Dear Chris DThank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. Thank you for commenting on our laundry service available for all staying guest.We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact usThank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Amin SunderjiGeneral ManagerBest Western Terrace Inn

8/10 - 좋아요

Orin

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Friendly and helpful staff, decent breakfast (the red delicious apples were definitely red, but I haven't had a delisious one in about two decades), large comfortable rooms, convenient location.
2023년 10월에 1박 숙박함
답변 제공: Amin 님, 2023년 10월 10일
Dear OrinThank you for taking the time to tell us of your satisfaction with our accommodations and service during your recent visit at our Hotel. We certainly enjoyed having you with us.We are grateful that you consider our staff dedicated and competent service. They are very pleased that you acknowledged their efforts.We appreciate your patronage and hope you will stay with us at Best Western Terrace Inn the next time you are in Terrace. We look forward to you return.If I can be of assistance in the future, please don't hesitate to contact us.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Amin SunderjiGeneral ManagerBest Western Terrace Inn

10/10 - 훌륭해요

Dawson

2023년 10월에 1박 숙박함
답변 제공: Amin 님, 2023년 11월 15일
Dear DawsonThank you for taking the time to tell us of your satisfaction with our accommodations and service during your recent visit at our Hotel. We certainly enjoyed having you with us.I am delighted to see your review and your ratings will motivate our staff for creating more unique experiences.We belief in dedicated and competent services and your experience surely reflect our efforts for achieving it.We appreciate your patronage and hope you will stay with us at Best Western Terrace Inn the next time you are in Terrace. We look forward to you return.If I can be of assistance in the future, please don't hesitate to contact usThank you again for taking the time to complete the survey. We appreciate your loyalty to our brandSincerely,Amin SunderjiGeneral ManagerBest Western Terrace Inn

6/10 - 괜찮아요

Matthew

별로예요: 직원 및 서비스
2023년 10월에 1박 숙박함
답변 제공: Amin 님, 2023년 10월 10일
Dear MatthewThank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. At Best Western we strive every day to provide a superior customer experience. I am sorry we weren’t able to do that for you. We will use the feedback you gave us to implement improvements to ensure we provide a better experience in the future.Because we value your business, we would like to provide you with a special discount to use towards a future stay. When you’re ready to use this discount, please contact usPlease consider staying with us again so that we can have another chance to provide you with superior service. Sincerely,Amin SunderjiGeneral ManagerBest Western Terrace Inn

4/10 - 별로예요

Kalina

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
The shower was clogged. We were standing in water in the water kept going very hot very cold..
2023년 9월에 1박 숙박함
답변 제공: AS 님, 2023년 10월 2일
Dear Kalina,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact usThank you again for taking the time to complete the survey. We appreciate your loyalty to our brandSincerely,Amin SunderjiGeneral ManagerBest Western Terrace Inn

2/10 - 너무 별로예요

Marla

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Street ppeople make area ubsafe!
Staff very friendly & helpful but area very unsafe and our truck got broken into so we won't be staying there again.
2023년 7월에 2박 숙박함
답변 제공: AS 님, 2023년 10월 2일
Dear Marla,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact usThank you again for taking the time to complete the survey. We appreciate your loyalty to our brandSincerely,Amin SunderjiGeneral ManagerBest Western Terrace Inn

2/10 - 너무 별로예요

Kristian

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Amin Sunderji 님, 2023년 10월 1일
Dear Kristian,On behalf of my entire team, I apologize for not meeting your expectations.Kindly let us know the reason for your unsatisfaction during your stay with us, So that we can rectify the situation and take necessary actions to prevent it from happening again in future.Please do not hesitate to contact us via phone if you have any requests.

4/10 - 별로예요

Joy

2023년 9월에 1박 숙박함
답변 제공: Amin Sunderji 님, 2023년 10월 1일
Dear Joy,On behalf of my entire team, I apologize for not meeting your expectations.Kindly let us know the reason for your unsatisfaction during your stay with us, So that we can rectify the situation and take necessary actions to prevent it from happening again in future.Please do not hesitate to contact us via phone if you have any requests.

6/10 - 괜찮아요

Andreas

단체 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Breakfast without tomatoes Cheese like that
2023년 9월에 1박 숙박함
답변 제공: Amin 님, 2023년 9월 29일
Dear AndreasThank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact usThank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Amin SunderjiGeneral ManagerBest Western Terrace Inn

8/10 - 좋아요

Warren

2023년 9월에 1박 숙박함
답변 제공: Amin 님, 2023년 10월 23일
Dear WarrenThank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact usThank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Amin SunderjiGeneral ManagerBest Western Terrace Inn

4/10 - 별로예요

Nicole

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
The bath tub fawcetts didn’t work well at all. Staff didn’t explain check out and incidentals very well. Tub wasn’t cleaned well.
2023년 9월에 1박 숙박함
답변 제공: Amin 님, 2023년 9월 28일
Dear NicoleThank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.If I can provide any assistance, please don't hesitate to contact usSincerely,Amin SunderjiGeneral Manager

8/10 - 좋아요

Lyndsey

2023년 9월에 1박 숙박함
답변 제공: Amin 님, 2023년 10월 23일
Dear LyndseyThank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact usThank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Amin SunderjiGeneral ManagerBest Western Terrace Inn

10/10 - 훌륭해요

Christelle

2023년 9월에 1박 숙박함
답변 제공: Amin 님, 2023년 10월 10일
Dear ChristelleThank you for taking the time to tell us of your satisfaction with our accommodations and service during your recent visit at our Hotel. We certainly enjoyed having you with us.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Amin SunderjiGeneral ManagerBest Western Terrace Inn

10/10 - 훌륭해요

Cory

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 2박 숙박함
답변 제공: Amin 님, 2023년 9월 25일
Dear CoryThank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact usThank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Amin SunderjiGeneral ManagerBest Western Terrace Inn

10/10 - 훌륭해요

adam

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
For a small town this hotel was amazing. It was spotless. The staff all polite and helpful. I will definitely be returning to stay again
2023년 9월에 4박 숙박함
답변 제공: Amin 님, 2023년 11월 15일
Dear AdamThank you for taking the time to tell us of your satisfaction with our accommodations and service during your recent visit at our Hotel. We certainly enjoyed having you with us.I am delighted to see your review and your comments will motivate our staff for creating more unique experiences.We belief in dedicated and competent services and your experience surely reflect our efforts for achieving it.We appreciate your patronage and hope you will stay with us at Best Western Terrace Inn the next time you are in Terrace. We look forward to you return.If I can be of assistance in the future, please don't hesitate to contact usSincerely,Amin SunderjiGeneral ManagerBest Western Terrace Inn