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SureStay Hotel by Best Western Terrell

2.5 star property
Relax in style after a day of outlet shopping. Enjoy convenient amenities like an outdoor pool, 24-hour front desk, and ATM services for a stress-free stay.

Choose dates to view prices

Located near Tanger Outlets, SureStay Hotel by Best Western Terrell offers a warm welcome with continental breakfast and shopping on site. Dive into the outdoor pool or unwind in the lobby with coffee/tea and catch up on your favorite show on the TV.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
The current price is ₩108,819
₩122,965 total
includes taxes & fees
May 31 - Jun 1
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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 AM

Late check-in subject to availability

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Late check-out subject to availability

Late check-out fee: USD 20

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 10 per pet, per night, plus a one-time cleaning fee of USD 100 and a deposit of USD 50 per stay

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

1 total pets

Pets cannot be left unattended

Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Rollaway/extra beds are available for USD 10.0 per night

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 10 per pet, per night plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees
  • Late check-out fee: USD 20 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property uses some solar energy
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
Pool access available from 9 AM to 9 PM

Frequently asked questions

Does SureStay Hotel by Best Western Terrell have a pool?

Yes, this property has an outdoor pool. Pool access is from 9 AM–9 PM.

How much does it cost to stay at SureStay Hotel by Best Western Terrell?

As of May 24, 2026, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western Terrell on May 31, 2026 start from ₩108,819, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is SureStay Hotel by Best Western Terrell pet-friendly?

Yes, this property allows cats and dogs (limit 1 total). There's a deposit of USD 50 per stay and a fee of USD 10 per pet, per night. A cleaning fee of USD 100 also applies. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at SureStay Hotel by Best Western Terrell?

Check-in start time: 3:00 PM; Check-in end time: 11 AM. Late check-in is available during limited hours.

What time is check-out at SureStay Hotel by Best Western Terrell?

Check-out is at 11 AM. Late check-out is available for USD 20 (subject to availability).

Where is SureStay Hotel by Best Western Terrell located?

Located in the heart of Terrell, this hotel is 0.6 mi (1 km) from Tanger Outlets and within 3 mi (5 km) of No 1 British Flying Training School Museum and Southwestern Christian College. Terrell Heritage Museum is 3 mi (4.9 km) away.

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Reviews

Reviews

7.6

Good

7.8

Cleanliness

7.8

Location

8.2

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 171 out of 473 reviews
Rating 8 - Good. 146 out of 473 reviews
Rating 6 - Okay. 78 out of 473 reviews
Rating 4 - Poor. 36 out of 473 reviews
Rating 2 - Terrible. 42 out of 473 reviews

Reviews

Verified

10/10 Excellent

brian

Liked: Cleanliness, property conditions & facilities
Great hotel and staff!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Salina

Liked: Cleanliness, staff & service, amenities
Nice place to stop for one night. We have 2 dogs with us and they were very accommodating.
Stayed 1 night in Apr 2026
Verified

6/10 Okay

Barbara

We had a family emergency and Expedia customer service was very cooperative in letting us leave early to get home
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Becky

Liked: Cleanliness
Very clean room
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay staff was extremely nice
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very convenient when making a trip to the Silver Saloon across the street. It is a great value with a pool out front to pre-game!
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

juan

Liked: Cleanliness, amenities, property conditions & facilities
Clean room very good
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

cinthia

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, good location and friendly staff
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room & friendly staff
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Lydia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Personnel was very polite and nice when I arrived. The rooms are very comfortable and the best thing it’s just across from club we were going
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff waffles & sausage kolaches as well as cold options for breakfast
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and very clean and well stocked
Stayed 1 night in Jun 2024
Verified

8/10 Good

Daniel

Liked: Amenities
Property appears to be mid renovation; there is a lot of new, but still some old. Beds were comfy & clean, AC was cold, and the shower wayer was hot. The staff at the front desk were extremely friendly and gave great recommendations for local restaurants.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was very nice friendly customer service very helpful everything was very nice and was cleaned everyday
Stayed 5 nights in Jul 2024
Verified

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and store is next door. Food close by
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Ashley

Disliked: Cleanliness
A lot of restaurants and convenience stores nearby that are walking distance, my room was dirty unfortunately. The floors were dirty and the fridge hadn't been cleaned in awhile.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Gail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet place

We always stay where we can have breakfast. They had waffles, cereal, toast, bagels, muffins and yogurt. Room was comfortable. Slept good.
Stayed 1 night in Mar 2024
Verified

8/10 Good

ALAN

Liked: Cleanliness, staff & service, property conditions & facilities
Place is a Little out dated but was very good, the staff was awesome (lady at the front desk) and it was across the street from the venue. So it was very convenient.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Steve

Friendly and quick
Stayed 1 night in Nov 2023
Verified

6/10 Okay

Rick

Liked: Cleanliness, staff & service

Ok for a quick rest.

Older hotel kept in pretty good shape. Staff seemed good. Clientelle not so good - very noisy all during the night.
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great people, great stay

Came to see the eclipse. The staff were very friendly and helpful! Assisted us with early check-in. Answered questions about the area. Even had Eclipse gift bags for us! Rooms were clean and comfortable. Two convenience stores and a McDonalds within easy walking distance. Highly recommend!
Stayed 1 night in Apr 2024
Verified

6/10 Okay

James

Liked: Cleanliness, staff & service, room comfort

Good enough

Just a one night stay. Very noisy location. Ice build up on walk ways, very unsafe. Room was ok. Had minor flaws which was expected for the price range. Bed was comfortable.
Stayed 1 night in Feb 2025
Verified

8/10 Good

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fun Trip

It was a simple room. I don't need fancy. I was there by myself. The mattress wasnt great, but i still was able to sleep. Room was clean. I will stay there again for sure.
Stayed 2 nights in Mar 2024
Verified

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities

Typical Hotel Room

Typical Hotel but one side had long term residences so that was a bit odd but did not impact the stay. It was unfortunate it is across the street from a western saloon and on a Saturday Night the music was heard into the late hours - The beds was comfortable and the place was clean. Breakfast was not much to speak about and easily avoided.
Stayed 1 night in Feb 2025
Verified

8/10 Good

Brittany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super nice and helpful! I mentioned that our room smelled like cigarettes and they gave us some things to help deodorize the room which was nice. Included breakfast didnt have much, just pastries, waffles and cereal. The blankets were kind of thin as well, so I would recommend bringing your own. Not luxtury accomadations, but was perfect for the price and its location(15 mins from the Scuba Ranch). It was also dog friendly which was a huge bonus. If you just need a cheap place to sleep it is perfect. If you are seeking a luxury stay look elsewhere.
Stayed 3 nights in Sep 2024