The hotel displayed as 24 hour room service, Luxury hotel which is not true.
1. They don't provide room services because they said room gets destroyed!!
2. Their restaurant operates in thier own timings, after 10 PM, no food, before 7.00 AM no food, after 10.00 AM no breakfast, before 12.00 Noon no food, after 4.00 PM no food. This is a ridiculous service, i will never recommend anybody to stay here for vacation.
3. They dont have medical services, i was in need of a medicine at 8.00 PM, the manager said the shift staff has left, and itโs not possible to get medicine. I had to go around city for medicine by myself. So bad service, a 2 or 3 star hotels will provide somebody to help. But this hotel people didnโt even bother to show care. If this was a medical emergency it would have been more worst.
4. They do not provide extra pillows - the pillows provided were very thin and not comfortable
4. They do not provide two sets of vanity items, all are only one. Even after requesting for additional shower gel etc never provided
5. They provide only 2 towels and 1 hand towel for two people stay, expect you to use for entire day. A very tiny bath room, where you cannot even place them for drying.
6. The provided towels were torn, and shame on to be called as a luxury hotel.
7. I wanted to give a good review of their spa therapists, they are excellent service, but the products are allergenic on skin for me.
8. Their laundry service is really sharp, I appreciate them
