Find hotels near The Village Shops, Gatlinburg from ₩93,151

"It was great "

"Absolutely convenient, pretty clean room, the floor was a little ‘slimy’ like the mop they used wasn’t necessarily clean water. Besides that, no complaints! Would definitely stay there again."

"Great amenities and clean and spacious room in a great location. "

" I talked to the manager on site and complained about the bugs in both bathrooms, blood stained sheets and the dirty floor. She told me to contact Hotels.com for a refund which I did. They said they would contact you guys to confirm I did not stay there and issue a refund within 48 hours and send me a conformation email. It’s been several days and I haven’t heard from anyone. Thanks…"

" The rooms are very clean and the free breakfast is amazing so good the staff was very friendly and welcoming when we checked in "

"Manager Monty was extremely unprofessional Milly desk work completely unprofessional she hugged me without my permission they both mad comments no one should share with a paying guest after I complained they became very aggressively rude toward me and my family !never acknowledged us gave free drinks too white family didn’t offer any to us and it was a birthday! Also pool wasn’t working in door nor the infinity pool the parking lot was limited but charging 15$ a night guest didn’t have nowhere to park ! Spoke with ray he did give us a few breakfast which wasn’t enough I wouldn’t recommend this location The only thing that was ok was ray "

"Beds were very, very comfortable and it was a great location right on the strip"

"Walkable everywhere, 15 min walk to the aquarium. Trolly stop available for free right in front for those unable to walk. Staff was amazingly sweet and helpful. Will return in the future "

"Staff was rude to wife when we arrived, just because she asked a qeustion. "