테라스/파티오
예약 가능 여부 확인

더 벨 호텔 셋퍼드 바이 그린 킹 인스 여행 후기

3 out of 5
더 벨 호텔 셋퍼드 바이 그린 킹 인스
King Street, Thetford, England

이용 후기

7.4

좋아요

평점 10 - 훌륭해요. 405개 이용 후기 중 105개" "
평점 8 - 좋아요. 405개 이용 후기 중 147개" "
평점 6 - 괜찮아요. 405개 이용 후기 중 78개" "
평점 4 - 별로예요. 405개 이용 후기 중 50개" "
평점 2 - 너무 별로예요. 405개 이용 후기 중 25개" "

7.4/10

청결 상태

8.0/10

직원 및 서비스

6.8/10

편의 시설/서비스

6.4/10

숙박 시설 상태 및 시설

6.8/10

친환경

이용 후기

10/10 - 훌륭해요

Julia

연인과의 여행
좋아요: 편의 시설/서비스
Beautiful old building but needs some TLC.
2024년 4월에 1박 숙박함

4/10 - 별로예요

Mark

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Desperately in need of update and renovation
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Fernando 님, Hermosillo

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great experience.
2024년 1월에 19박 숙박함

8/10 - 좋아요

Timothy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very central
2023년 12월에 4박 숙박함

10/10 - 훌륭해요

Sotero

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 3박 숙박함
답변 제공: The Bell Team 님, 2024년 1월 12일
Thank you for the great score. We look forward to seeing you again soon.Kind regards

8/10 - 좋아요

ANDERSON

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A pleasant place to stay and I would imagine it would be better in the summer. No helped with sll the flooding after the recent rains.
2024년 1월에 1박 숙박함
답변 제공: The Bell Team 님, 2024년 1월 12일
Thank you for the great review. I will pass your feedback on to the team.

10/10 - 훌륭해요

Jane

연인과의 여행
좋아요: 숙박 시설 상태 및 시설
Elizabethan building in good retained order
2023년 12월에 5박 숙박함
답변 제공: The Bell Team 님, 2024년 1월 12일
Thank you for the amazing review. We are glad you enjoyed your stay.

10/10 - 훌륭해요

Sally

2023년 12월에 1박 숙박함
답변 제공: The Bell Team 님, 2024년 1월 12일
Thank you so much for the amazing score. Glad you enjoyed your time with us.

4/10 - 별로예요

실제 이용하신 고객

출장 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
In dire need
Rough and ready Needs some tlc as certain things need addressing broken tiles Broken wall sockets Feeble shower
2023년 12월에 1박 숙박함
답변 제공: The Bell Team 님, 2024년 1월 12일
Thank you for your honest feedback. We are constantly making improvements to the rooms and this will be resolved shortly.

10/10 - 훌륭해요

George

2023년 12월에 1박 숙박함
답변 제공: The Bell Team 님, 2024년 1월 12일
Thank you for the amazing feedback.

4/10 - 별로예요

실제 이용하신 고객

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Disappointing
Disappointing for a Greene King inn. The room was dated with bare minimum provisions. Bed was comfy though & room very warm. The whole place overall seemed tired and there was a general lack of care or enthusiasm.
2023년 12월에 1박 숙박함

4/10 - 별로예요

michael

출장 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
mediocre
Lovely staff. Hotel badly needs modernising. Tiny tv had annoying buzz coming from speakers rendering it useless for watching anything. The crappy aluminum 1950's window frame was damaged so one side would close and the other had a 3cm gap. The bathroom while clean was very dated with grouting and mastic sealing needing a great deal of love.
2023년 11월에 1박 숙박함

6/10 - 괜찮아요

Duarte

2023년 11월에 2박 숙박함

4/10 - 별로예요

p

출장 여행
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Dated and tired!
Rooms very dated lighting poor and bathrooms like back in the 70,s need to spend on refurbishing and at £80 is too expensive maybe Dads Army liked it but it’s 2023
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Sarah

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Comfy and casual
The staff are lovely. It was perfect for me to spend the night to see my partner. Room was very nice. Bed was comfy, reasonable price, lovely walk down the canal that backs onto it. Very accessible to come and go as I pleased. The carpark to the rear when you get there looks like it’s paid, but once you go inside and give your reg details it’s free. My room was room 1. The heating was on (it’s end nov) so it was a lovely temp.
2023년 11월에 1박 숙박함
답변 제공: The Bell Team 님, 2024년 1월 12일
Hi SarahThank you for the great review. We are glad you enjoyed your time here and look forward to seeing you again.

6/10 - 괜찮아요

Graham

2023년 11월에 1박 숙박함

8/10 - 좋아요

Andy

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Hotel is good for the price but it could do with a little bit of a upgrade the staff are really nice and go out of the way to help will definitely be coming back
2023년 11월에 2박 숙박함

10/10 - 훌륭해요

Penelope

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
I was in the older part of the hotel and certain areas like the bathroom really demonstrated this. I couldn’t get the cold water tap on the shower to work. Staff were very friendly and helpful
2023년 11월에 2박 숙박함

10/10 - 훌륭해요

Hermione

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Very comfortable nights sleep. Staff helpful & polite.. certain areas could do with a tart up but it was very clean
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Catalin-Vasile

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Catalin-Vasile

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Foi uma estadia muito agradável
2023년 10월에 1박 숙박함

6/10 - 괜찮아요

Martin

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Friendly and helpful staff. Good size room and bathroom. Good food and bar. In need of refurbishment.
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Robert

단체 여행
좋아요: 직원 및 서비스
Ok
2023년 10월에 1박 숙박함

4/10 - 별로예요

Helen

출장 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Needs major re-furb and some TLC
What could be a lovely old hotel was very run down and grubby looking (although closer inspection it was clean). Room (16) bath surface very poor & needed re enameling, sink plug hole broken, shower didnt run away. Window was stuck open until helpful receptionist climbed up and sorted it for me. The whole place looked like it could do with a major refurb, felt sorry for the staff who were very friendly but working in a poor quality establishment. Certainly not worth the rate I paid.
2023년 9월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

출장 여행
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Disappointed
Very outdated and run down, toilet would make a loud long noise when you flushed, TV hummed louder than the volume. Walls and tiles were cracked and falling away, window wouldn’t shut properly, main light in room flickered and hummed when on. Needed more maintenance and repairs to be done to make it a comfortable stay.
2023년 9월에 3박 숙박함

10/10 - 훌륭해요

Karl

2023년 9월에 1박 숙박함

8/10 - 좋아요

Paul

2023년 9월에 1박 숙박함

6/10 - 괜찮아요

John

반려동물 동반 여행, 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was adequate, bathroom is in desperate need of a refurbishment. Our window was over the function room / car park and was very noisey, had to leave window open as there is no air conditioning in the rooms. We only ate at the hotel on Sunday evening, when they had run out of roasts, had limited menu, which was further restricted as their fryer had broken down. Not value for money at £100 per night.
2023년 8월에 2박 숙박함

2/10 - 너무 별로예요

Shane

아이를 동반한 가족 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
As soon as we got there it felt off we wasn’t happy with the creaky floor boards and lopsided floors. The smell was damp and musky we thought we would give the room a chance soon as we got in we quickly darted straight back out there was huge cracks in the ceiling and spiders on the ceiling and all in the bathroom and bath. The grout was orange and mouldy and just felt like the roof or floor would cave in. The pictures on websites do NO JUSTICE they are selling completely opposite to what website offers. Wouldn’t recommend. Very old very used and outdated really needs freshening up and a lot fixing And cleaning. Although staff were kind and friendly
2023년 8월에 2박 숙박함

6/10 - 괜찮아요

Mohammad

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Helpful staff and bathroom was not cleaned
2023년 8월에 5박 숙박함

6/10 - 괜찮아요

Wendy

단체 여행, 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
The hotel was reasonable with excellent affordable dining It was a bit noisy but that was due to the location rayher than the hotel which was reasonably quiet The room was fine albeit bit dated but the bed was very comfy The one thing that let it down was the state of the bath It had obvious not had a deep clean for months It had brown run marks all round the inside and there was build-up of dirty hard scale round tap end and plug hole. We did not feel able to use it at all. We came back late and left quote early so did not have the energy for the 4 flights of stairs again to go and complain We are both nearly 80 It was a shame that a 10 minute job or a regular proper clean spoilt the night.
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Jane

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely old hotel. Staff were lovely. Food excellent
2023년 8월에 2박 숙박함

2/10 - 너무 별로예요

C

2023년 7월에 1박 숙박함

8/10 - 좋아요

Jason

2023년 7월에 2박 숙박함

8/10 - 좋아요

Carol-Ann

2023년 7월에 2박 숙박함

8/10 - 좋아요

Melvyn

좋아요: 청결 상태, 직원 및 서비스
Handy for the town but showing it’s age.
One night stop-over on a bike ride. The hotel staff are friendly and helpful but the place needs a thorough overhaul as it is tired.
2023년 7월에 1박 숙박함

6/10 - 괜찮아요

Karen

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The bathroom was shocking for the money we paid. The bath was covered in dirty limescale and unusable. The sink took ages to drain and the toilet bowl trap needed a scrub. The bed was comfortable and clean but the windows were filthy on the outside and part of the pelmet was broken and hanging down. We appreciate that the building is old but you need to do better Greene King and spend more on maintenance.
2023년 7월에 1박 숙박함

4/10 - 별로예요

Robert

별로예요: 직원 및 서비스
Our experience was ruined by the very poor service at breakfast. Despite reminders to the staff serving, including warnings that as a diabetic on insulin I could not afford to wait for fear of hypoglaecimia , the breakfast had not apeared even after a 40 minute wait. We were therefore forced to leave without it and eat elsewhere. I should be obliged to receive apropriate compensation for this poor experience
2023년 7월에 1박 숙박함

8/10 - 좋아요

Kevin

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
2023년 6월에 2박 숙박함

6/10 - 괜찮아요

Tracey

2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Rebecca

2023년 4월에 2박 숙박함

8/10 - 좋아요

Rachel

2023년 5월에 5박 숙박함

6/10 - 괜찮아요

IAN

좋아요: 청결 상태, 직원 및 서비스
2023년 5월에 2박 숙박함

10/10 - 훌륭해요

Ian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Easy check in. Large room. Tea coffee. Good television wifi. Had to log in. Good bed. Large bathroom/shower towels. Plenty of hot water. Good choice breakfast and bar restaurant. A period building with character and furnishings in the town center with reasonable views at a good price. Clean tidy pleasant staff.
2023년 5월에 1박 숙박함

10/10 - 훌륭해요

Roelof

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Ferry good
2023년 5월에 1박 숙박함

6/10 - 괜찮아요

Geoff

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Hotel itself was very good. The staff were second to none, all very friendly and helpful. The rooms were adequate and a good size. Only downside was, the whole place could do with a good lick of paint and a bit of tic, as it’s looking a bit tired. Other than that it’s fine, and yes I would stay there again.
2023년 5월에 1박 숙박함

10/10 - 훌륭해요

Robert

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful staff! We enjoyed eating in the Tea Room when the pub got busy late in the afternoon. They were wonderful! Great Mac n cheese…no….Really!!
2023년 4월에 2박 숙박함

10/10 - 훌륭해요

David

2023년 3월에 2박 숙박함

6/10 - 괜찮아요

Neil

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Ding Ding at the Bell in Thetford
I was surprised to find the Hotel was run by Greene King. Why? Because it s shockingly dirty, it really needs serious money pumping into it. The walls are damp, the carpets are old and require replacing. The general cleanliness is poor and the bedroom windows and windows in general are a disgrace. Do you have your own in house Group Hotel Inspector? Someone who goes around your establishments, ensuring standards are being maintained and surpassed? I could do that for you and improve the company training of staff. It was so disappointing especially a hotel like the Bell which has bags of history…it’s unique! The staff try hard but with some encouragement and training they could be brilliant! Again, I could help you with that! It does cost, but change is the price of survival. Everything is negotiable except quality and service Yours sincerely Neil
2023년 2월에 3박 숙박함

8/10 - 좋아요

Robert

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Maten var bra och ölen😀
2023년 2월에 3박 숙박함