실내 수영장, 06:00 ~ 18:30 오픈, 일광욕 의자

클래식 사로바 포티코 티루바난타푸람 여행 후기

3.5 out of 5
클래식 사로바 포티코 티루바난타푸람
Manjalikulam Road, Thampanoor, Thiruvananthapuram, Kerala

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 60개 이용 후기 중 20개" "
평점 8 - 좋아요. 60개 이용 후기 중 30개" "
평점 6 - 괜찮아요. 60개 이용 후기 중 5개" "
평점 4 - 별로예요. 60개 이용 후기 중 2개" "
평점 2 - 너무 별로예요. 60개 이용 후기 중 3개" "

8.6/10

청결 상태

8.6/10

직원 및 서비스

9.0/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

6/10 - 괜찮아요

Navaratnam

출장 여행, 가족 여행
The Property nothing to about about, had basic amneties, and the Environment outside was poor
2023년 5월에 1박 숙박함
답변 제공: SYAM SV FOM 님, 2023년 6월 4일
Thank your for your valuable review .We will check on this and will definitely will do the changes specified.

10/10 - 훌륭해요

Geeta

2023년 4월에 1박 숙박함
답변 제공: Syam SV FOM 님, 2023년 6월 4일
Thank you madam for your valuable feedback.

10/10 - 훌륭해요

Sushil

2023년 1월에 2박 숙박함

2/10 - 너무 별로예요

Benjamin

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Extremely disappointed and frustrating
Firstly, the hotel pool is closed for maintenance - not mentioned on the website or in any emails. Secondly, our room smelt of cigarette smoke (especially the bathroom, which was generally grubby and very dated) and the smell was worse after the room was "serviced". The main issue was how unhelpfully the staff handled an issue about laundry service. We needed to wash some clothes but when we asked about this, the reception told us they didn't do laundry (despite it saying the opposite on the Hotels.com page). The next morning, we were told that actually they did do laundry and they would get it back to us the next evening. However, after an hour of nagging the reception desk that evening, the man who claimed to be the manager, arrived with our still-dirty clothes. They refused to offer any discount/refund other than a free dinner (this happened at half 9 so we'd already eaten) or a 3 minute taxi to the train station. Overall, they did not take our issues seriously and misrepresented their facilities online.
2022년 12월에 3박 숙박함

10/10 - 훌륭해요

Ashwin

좋아요: 청결 상태, 직원 및 서비스
Great experience!!
2022년 12월에 5박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good place to stay
Room was clean. breakfast, nice and varieties Courteous staff 1+1 drinks offer for resident guests
2022년 9월에 2박 숙박함

8/10 - 좋아요

Kulpreet

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Super!
2022년 9월에 1박 숙박함

8/10 - 좋아요

leslie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location was great, easy access to shopping, grocery and restaurants
2022년 7월에 10박 숙박함

10/10 - 훌륭해요

DURGA PRASAD

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fantastic and cooperative staff. Food offered is good. Bar is really affordable. As I could not climb the stairs due to excessive heat; front desk came down to deliver my luggage and settle the bill. Beautiful gesture. Was offfered discounts at every spend was again a Pleasent surprise especially at the buffet dinner. Chef made some good onion snacks. Very good for business as well as family stay
2022년 5월에 1박 숙박함

10/10 - 훌륭해요

Vineeth

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very Good
Excellent place to stay, good parking and great support staff
2021년 11월에 1박 숙박함

2/10 - 너무 별로예요

Narendra

2021년 8월에 3박 숙박함

8/10 - 좋아요

Naresk 님, Brampton Canada

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good property but approach to the property is very difficult very hard to find this property
2020년 2월에 1박 숙박함
답변 제공: FOM 님, 2020년 2월 29일
Dear Guest, Greetings from Classic Sarovar Portico Trivandrum!!! We are extremely grateful that you have chosen to stay at our hotel during your recent visit to the states capital city Trivandrum. We do sincerely hope that your experience at the hotel was comfortable and enjoyable. The hotel will continue to develop on its products and service deliverables at all time. We wish you the very best in your business and personal endeavors, and look forward in welcoming you back on your next visit to Trivandrum.

6/10 - 괜찮아요

SANJAY

좋아요: 직원 및 서비스
2019년 9월에 1박 숙박함

8/10 - 좋아요

Dileep

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Classic Sarovar Portico
2019년 5월에 1박 숙박함

8/10 - 좋아요

Dileep

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Classic Sarovar Portico
2019년 5월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Nice hotel, even according to Western standards. Unfortuntately I was told that breakfast was included - but had to pay for it the next morning. Staff shall be trained better accordingly.
2019년 4월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

2019년 3월에 1박 숙박함

8/10 - 좋아요

Shrabani

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 2월에 3박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 12월에 2박 숙박함

4/10 - 별로예요

avani

별로예요: 청결 상태, 객실의 편안함
Not a pleasant experience 😞
When I arrived at the hotel It was very dark at the reception counter and I had to wake up the desk person to ck me inn ....... I was not comfortable going up to my room but at 1am in the morning I had no other choice but to go up to my room. I couldn’t stay there longer cause I went to the bathroom and it was full of flies ..... so I took quick shower and cked out with in two hours .
2018년 9월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스
Short stay
The check in process was very cumbersome and given language issues added to the same. The room size was decent, however the furniture is very old and not maintained. The washroom had a foul smell and needed maintenance. The linen was old and smelling too. Overall not a hotel I recommend. The service at the restaurant was very slow.
답변 제공: FOM 님, 2018년 6월 18일
Dear Guest, Thanking you for staying with us at Classic Sarovar Portico Trivandrum. The concerns raised by you has already been communicated to the concern department and corrective measure has already been taken. Would request you to come back and stay with us one more time. We will be greatly thankful to you if you come with your family to stay once again at Classic Sarovar Portico Trivandrum.

8/10 - 좋아요

SHIBIN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 2월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Well located hotel.
Staff make this hotel good and service and helpfulness are strong points. Just one niggle: the piped music is repetitive and awful. Let's have some classical Indian music!
2018년 1월에 2박 숙박함
답변 제공: FRONT OFFICE MANAGER 님, 2018년 2월 6일
Dear Guest,Thanking you for your feedback. We have noted the concern regarding the music and have intimated the management. Please come back again when ever you visit Trivandrum.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Close to atttractions yet relatively quiet.
We had a lovely welcome at 05.00 and were shown quickly to our room. The room was as expected, clean and spacious and with a/c which kept us cool. The hotel is centrally located for attractions and shops but in a back road which was relatively quiet, away from road noise. All staff were lovely: very polite and helpful. The restaurant food was delicious at breakfast, lunch and dinner and was clearly prepared carefully for everyone’s well-being. The rooftop pool was refreshing and where else can you swim with kites flying right over your head? I think we had borrowed their drinking pool for a while and they were checking us out! Overall, a good choice to acclimatise after a flight and although slightly overpriced I would not hesitate to return, especially as the food was good value for money.
2018년 1월에 3박 숙박함
답변 제공: Front Offie Manager 님, 2018년 2월 8일
Dear Guest, Greetings of the day .Thanking you for your feedback. The concerns pointed out are taken up to the higher authorities. Will make sure that the future visit will be more memorable and comfortable

8/10 - 좋아요

giorgio

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
vecchio hotel
Hotel vecchio stile,luci tristi,bagno vecchio e malandato.Totale assenza del Wi-Fi in stanza. La piscina è priva di lettini e asciugamani,non illuminata.
2017년 12월에 1박 숙박함
답변 제공: Front Office Manager 님, 2018년 2월 6일
Dear Guest, Thanking you for your feedback, The concerns pointed out by you are noted and will make sure that the same is rectified for having a comfortable stay. Please come back again when ever you visit Trivandrum .

8/10 - 좋아요

Alka

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great short stay
Great hotel. Breakfast was amazing with great varieties. Location is good too with easy access to local areas. Staff are very friendly and helpful.
2017년 12월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Comfortable stay.Close to railway station bus station
2017년 11월에 2박 숙박함
답변 제공: Abhilash 님, 2017년 12월 5일
Dear GUEST, Greetings of the day !!! Thanking you for staying with us at Classic Sarovar Portico Trivandrum .We are glad that you enjoyed the stay with us. We patronage hospitality to its highest experience level to make the guest feel home away from home. Please come back again when ever you visit Trivandrum

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
good hotel and good location
decent
2017년 11월에 1박 숙박함
답변 제공: Abhilash 님, 2017년 12월 5일
Dear Guest, Greetings of the day !!! Thanking you for your feedback. Please come back again when you visit Trivandrum. SACHU KRISHNAN FRONT OFFICE MANAGER

2/10 - 너무 별로예요

DEVRANJAN

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Worst experience of lofe
Had booked the hotel for my parents, but the AC was always set at 22°c resulting in great discomfort in spite of repeated reminders .. to add to it parents were charged an additional time for availing pick-up from the hotel while it was already paid for..
2017년 10월에 2박 숙박함

8/10 - 좋아요

Mikael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Centralt hotell med bra service
Bra hotell ur Indiska mått. Lagom centralt och bra service. Hotellet har tom en liten pool på taket.

10/10 - 훌륭해요

Rajpraveen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wonderful experience and nice staff good environment for family

10/10 - 훌륭해요

Mani 님, M'sia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A clean business class hotel
I like everything about this hotel. The room, the staff and the morning breakfast were up to our expectations. In addition to that, the hotel sales manager, Vishu went extra miles to meet one of our special requests. Thanks much!

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Safe for women travellers
Very good, very courteous and hospitable staff

8/10 - 좋아요

murti

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good stay
Staff was very helpful and pleasant

10/10 - 훌륭해요

Mary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great one night stay
Location to train station is excellent. Rooftop pool is a unique facility here in Trivandrum where swimming below hovering eagles was an amazing experience. Room was spacious and met all needs. Staff were attentive and efficient in helping us on our forward journey (thanks to Ambali). Restaurant offered a wide choice for buffet breakfast.

10/10 - 훌륭해요

Sree

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

8/10 - 좋아요

Joshi 님, Bahrain

좋아요: 청결 상태, 객실의 편안함
Decent, but no late night services
Friendly staff... Clean rooms Easy to book Friendly watchman

10/10 - 훌륭해요

Emily

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel at budget price
Classic Sarovar was a refreshing change to the other budget hotels we'd already stayed in during our trip around India. For the amenities and the look of the hotel, I would have expected to pay a lot more. The hotel was near the train station, so we didn't have to pay for additional taxis to get us there. The free breakfast was delicious and the wifi in the rooms worked well. We used the pool once and it was absolutely refreshing after a long day of siteseeing. There were also plenty of stores and restaurants within walking distance, so we always had something to do. There was also a nice little bar in the basement with reasonably priced beers where hung out a few times. The bathrooms in the rooms were a little outdated, but everything was in working condition so we couldn't complain. I'd would definitely come back here if we ever visit the area again.

8/10 - 좋아요

Somnath

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wake up alarm was late by 25 min.
Very comfortable. Really liked the nice spacious room. Linen was spotless. Housekeeping was prompt and helpful.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

10/10 - 훌륭해요

Andres

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay
Great stay at Tiruvananthapuram. Comfortable and large room, nice staff, excellent breakfast, great swimming pool, convenient location close to the rail and bus stations. Recommended.

8/10 - 좋아요

Jillian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Convenient, clean and quality
Lovely hotel and great staff. The only disappointment was the quality of the wifi.

8/10 - 좋아요

Ravindra 님, Bengaluru

좋아요: 청결 상태, 직원 및 서비스
I would have appreciated if they had extended my check-out time. We checked in at 6PM and I requested for extra check-out time and they could give only one hour extra.
답변 제공: General Manager 님, 2016년 8월 31일
Dear Mr. Ravindra , Greetings from Classic Sarovar Portico Trivandrum !!! Thank you for sharing your experience with us . Generally our check in & out is 12 noon however late check outs are always offered subject to availability to make our guest comfortable . We sincerely regret that we could not offer an extended late check out for more than 1 hour in your case since we were sold out for the day & thank you in advance for the understanding . I assure you that the feedback has been taken in the right spirit . We hope that you do not judge us on this experience and provide us another chance to offer you a hassle free stay. Warm Regards

10/10 - 훌륭해요

OLGA 님, Москва

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Оазис отдыха для усталого путника
Замечательный отель. Попали сюда после путешествия по городам Индии, где большинство отелей были грязными, поэтому получили особенное наслаждение остановившись в этом отеле. Чистое белье, просторный номер, хорошая сантехника, а главное- тишина.
답변 제공: Abhilash 님, 2016년 7월 2일
Dear Guest, Greetings from Classic Sarovar Portico Trivandrum !! Thank you for the kind review and sharing your experience with us. We are delighted to see your positive comments about our quiet and spacious rooms along with the overall cleanliness part . Your support is important for our overall growth , we look forward to have you back and provide a quality experience as always . Warm Regards, Front office Manager

10/10 - 훌륭해요

Russell 님, Redmond, Oregon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place to stay!
We were very pleasantly surprised at the quality of the hotel and the attentiveness of the staff. We have no complaints, only compliments.
답변 제공: Abhilash 님, 2016년 7월 2일
Dear Guest, Greetings from Classic Sarovar Portico Trivandrum !! Thank you for the kind review and sharing your experience with us. We are delighted to see your positive comments about our quality and staff attentiveness. Your support is important for our overall growth , we look forward to have you back and provide a quality experience as always . Warm Regards, Front office Manager

8/10 - 좋아요

Canada Cyn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Newly renovated and nicely decorated!
Improvements continue to be made since we were last there. More Staff speak English, the rooftop pool is beautifully maintained, the restaurant has some of the best breakfast buffets and dinners in India, the linens on the beds and the towels are very white and soft. Construction on the street outside has been finished, so it's much easier to walk to local shopping. Close distance to both bus and train stations. Staff are very helpful and friendly.
Great Chef at Classic!
답변 제공: Abhilash 님, 2016년 4월 29일
Dear Guest, Greetings from Classic Sarovar Portico Trivandrum Thank you for the kind review and sharing your experience with us. We are delighted to see the positive comments about our friendly team members & and overall cleanliness part .Our chef will be proud to have such great comments on the food quality .Glad that our roof top swimming pool added value to the whole experience . How ever we have noted your concerns on the minibar check out process & english channels , please be assured that necessary actions are taken to avoid such inconveniences. Your support is important for our overall growth , we look forward to have you back and provide a quality experience as always . Warm Regards, Front office Manager

8/10 - 좋아요

David 님, United Kingdom

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good business class hotel in Trivandrum
On arrival, it seemed I was an unexpected guest even though I had booked my 3 night stay (and paid in full!) about 9 months ago. I showed the hotel email confirmation and they took a copy. Even then, on the second day, the hotel called me asking when I was going to check out - that day! Again, I showed them my email confirmation which, as I say, they had already copied. For about a third of my stay, there was no internet connection. To someone like me, who relies on the internet for many things (including travel), this was very inconvenient. My room had 2 beds but they were far narrower than in most comparable hotels. Apparently, the hotel transport to Trivandrum Airport costs Rs 800. I travelled by auto rickshaw for Rs 200 and even then, as a foreign tourist, I imagine I was overcharged. At all times, the hotel staff were polite, friendly and helpful - treating me, I felt, as an individual and not just as a number. Maybe because I was travelling alone, I particularly valued the attention they gave me. The hotel is, generally, in very good condition (including the rooftop pool). Trivandrum Central railway station is nearby - about Rs 20 by auto rickshaw. Overall, I would say this is a good business class hotel with the facilities (eg gym, pool, bar & restaurant) to make one's stay enjoyable. Room facilities include a/c, satellite TV, a fridge, a free daily newspaper and a bottle of water.
답변 제공: Abhilash 님, 2016년 4월 28일
Dear Guest, Greetings from Classic Sarovar Portico Trivandrum !! Thank you for the kind review and sharing your experience with us. We are delighted to know that we could offer you a quality stay and the service standards met your expectations . Glad that our roof top swimming pool , gym & other food & beverage outlets added value to the whole experience .Guest satisfaction is our top priority and your kind words about the staff are a testimony for that. However we regret for the inconvenience about the initial delay in finding your reservation , please be assured that necessary steps are taken to avoid such inconveniences . Your support is important for our overall growth , we look forward to have you back and provide a quality experience as always . Warm Regards, Front office Manager

8/10 - 좋아요

philippe 님, nantes

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bon hotel mais environnement à améliorer
Hotel qui parait un peu vide car on rencontre peu les autres clients, personnel très aimable sans être trop présent Chambres correctes et bonnes prestations La piscine sur le toit est peu utilisée et pourrait être améliorée. L'environnement par contre n'est pas top car l'hotel est au milieu d'un quartier en travaux et on n'y accède que par des petites rues pas très propres, ce qui nuit à l'impression générale
답변 제공: Abhilash 님, 2016년 4월 28일
ear Guest, Greetings from Classic Sarovar Portico Trivandrum !! Thank you for taking out time to share your review on this forum. Many thanks for mentioning about the cordial services of our associates . However we have taken serious note on your concerns about the roof top pool and glad to inform you that the public work near the hotel is already commenced. Your support is important for our overall growth , We hope that you do not judge us on this experience and provide us another chance to offer you a hassle free experience. Warm Regards, Front office Manager

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice surprise ! Good value for money !
We had no expactations when we arrived. Very nice staff, right in the middle of the city, very nice rooms. Last time we stayed in Vivanta by Taj and we thought they were much overprized. Next time we stay at Sarovar.
답변 제공: Abhilash 님, 2016년 7월 2일
Dear Guest, Greetings from Classic Sarovar Portico Trivandrum !! Thank you for the kind review and sharing your experience with us. We are delighted to see your positive comments about our spacious rooms and service standards . Your support is important for our overall growth , we look forward to have you back and provide a quality experience as always . Warm Regards, Front office Manager

8/10 - 좋아요

Canada Cyn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Newly renovated with great food in restaurant
Newly renovated Hotel - with helpful Staff. Very good value for price. Nice breakfast buffet included with room.