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코트야드 바이 메리어트 티루치라팔리 여행 후기

4 out of 5
코트야드 바이 메리어트 티루치라팔리
Collectors Office Road, Tiruchirappalli, Tamil Nadu

이용 후기

9.2

매우 훌륭해요

평점 10 - 훌륭해요. 54개 이용 후기 중 42개" "
평점 8 - 좋아요. 54개 이용 후기 중 7개" "
평점 6 - 괜찮아요. 54개 이용 후기 중 2개" "
평점 4 - 별로예요. 54개 이용 후기 중 1개" "
평점 2 - 너무 별로예요. 54개 이용 후기 중 2개" "

9.4/10

청결 상태

9.4/10

직원 및 서비스

9.6/10

편의 시설/서비스

9.6/10

숙박 시설 상태 및 시설

9.4/10

친환경

이용 후기

8/10 - 좋아요

Nandakumar

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stayed for 2 nights and they upgraded our rooms. There should be good view through the window, but it was all walls of the other building. So not good view. Room was clean, quiet. Staff helpful.
2024년 4월에 2박 숙박함

8/10 - 좋아요

Rao

The bath towels need to be washed and dried a bit more. They were moist and had a funny odour
2024년 5월에 2박 숙박함

10/10 - 훌륭해요

Firas 님, London

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Pleasant surprise in Trichy... Modern hotel with spacious rooms... friendly staff and quick service.... Good breakfast options available...overall an excellent experience
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Jainagaraj

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Your entire staff were awesome! Notable names include Nagavel and Swati in the restaurant. They took care of us my elderly parents like their own 🙏
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Ravi kiran

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice place to stay
2024년 3월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very friendly & helpful staff. Had good time.
2024년 2월에 2박 숙박함

10/10 - 훌륭해요

Iriana

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing food, great pool. Perfect hotel.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good place to stay
2024년 2월에 2박 숙박함

8/10 - 좋아요

DHARANGINI

단체 여행
Very friendly & helpful staff. Good food. Enjoyed the stay.
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Joseph

가족 여행
Overall I am extremely satisfied ; the chief chef JagdeeshKarupiah was very hospitable & friendly and oversees a tremendous variety of dishes; taxi arrangements from airport to hotel was forgotten; but overall it’s a great place; rates could be a little reduced.
2024년 2월에 2박 숙박함

10/10 - 훌륭해요

Sai 님, Brooklyn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fabulous stay with helpful staff and great food.
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Bravenan

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall stay was great.
2024년 1월에 8박 숙박함

10/10 - 훌륭해요

Anand

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing service, great rooms and cafe. Location is perfect!
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Erik

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Beautiful
2024년 2월에 3박 숙박함

10/10 - 훌륭해요

Naren

가족 여행
좋아요: 편의 시설/서비스

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I had a wonderful stay. The room and hotel was lovely and serene. The restaurant and bar had excellent and diverse food and drink and the service was fabulous. So too was the front desk staff who assisted me with travel arrangements I required at very short notice.
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Giridar Sai

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfect oasis in heart of Trichy
This was exactly what I had hoped for: a very quiet, clean and comfortable oasis within easy reach of the sights of Trichy. The web-site is very accurate in terms of photos. It is so new and clean, really immaculate, and the bed was super comfortable and large, with great linen. Bathroom perfect. Only thing is that it is located near a very busy road, so if you are a light sleeper do request a quieter room (I did and slept really well - Roshith at reception was great and he changed my room on check-in when I requested somewhere quieter, without hesitation). The pool area is very nice, but, again, it's just behind a busy road, so bring ear plugs or headphones if you want to chill here. Again, super clean area (it was nice they let me use the pool after check-out). Food was excellent, both the breakfast and dinner buffets. I liked the fact that the head chef came over to make sure everything was well. I'm not a huge fan of spicy food but it was done so well, it was a pleasure to try all the different dishes, and there were so many. For this price, it's unbelievable (at least for anyone from Europe). My only one comment for improvement would be to turn down and vary the 'mood' music which plays too loudly all over the hotel. I found I was not inclined to lounge in lobby or over meals, as there was a constant noise (I love Indian classical music but the constant flute playing got irritating). Room cleaning staff also very polite and helpful. Highly recommend!
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Geetha

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Gary

출장 여행
좋아요: 편의 시설/서비스
Great newer hotel with great staff
2023년 9월에 2박 숙박함

10/10 - 훌륭해요

Sunitha 님, Grand Island

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Newly renovated. Well maintained. Knowledgeable and friendly staff. Of special mention Akhil Unnithan at the front desk, was very helpful.
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Jennifer

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Best hotel in Trichy
The whole team at the hotel from check-in to restaurant was friendly and approachable. We are grateful to the hotel for giving us late check-out in view of our night departure flt. Thank you to the whole team at Marriot Courtyard!
2023년 8월에 3박 숙박함

10/10 - 훌륭해요

Radhakrishnan 님, Aurora

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice big bathroom. Not hard water like in many places in TN. Quiet
2023년 8월에 2박 숙박함

10/10 - 훌륭해요

Gayatri

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Best hotel in trichy from a Malaysian perspective
Awesome place to stay..probably one of the best place with good amenities, the ppl who are friendly and accommodative towards request at any point of time. The hotel premise is very clean, the room are well kept , toilets are clean.
2023년 8월에 2박 숙박함

10/10 - 훌륭해요

Kohulan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
True 5 star hotel
I was impressed with staff's hospitality. No doubt about this hotel 5 star rating: They deserve it.
2023년 8월에 2박 숙박함

10/10 - 훌륭해요

Vignesh

2023년 7월에 2박 숙박함

2/10 - 너무 별로예요

Sarangapany

2023년 7월에 2박 숙박함
답변 제공: Venugopal, General Manager 님, 2023년 7월 14일
Dear Mr Sarangapany, We are much concerned to see that your experience staying at our hotel was less than satisfactory. Kindly accept our sincere apologies! We regret the inconvenience caused. Kindly write to us or call us so that we may discuss your concerns in detail. Please be assured that we will take the necessary remedial measures to resolve the concerns shared.We hope that this will not mar your impression of us. Kindly allow us to welcome you back to our hotel and deliver the true Marriott experience. We look forward to hearing from you. Warm regards,

10/10 - 훌륭해요

Vinesh

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent stay. Nice room and good Service. Good location too.
2023년 6월에 1박 숙박함
답변 제공: Venugopal, General Manager 님, 2023년 7월 14일
Dear Mr Vishesh, Thank you for visiting us recently and for giving us a five star rating on your Google review. We are glad to note that you had a very pleasant experience at our hotel, located at the heart of the city.Thank you for giving us the opportunity to serve you and we look forward to your next visit.Warm regards,

8/10 - 좋아요

P S

2023년 5월에 1박 숙박함
답변 제공: Venugopal General Manager 님, 2023년 7월 14일
Dear Guest, Thank you for visiting us recently and for giving us a five star rating on your Google review. We are glad to note that you had a very pleasant experience at our hotel, located at the heart of the city.Thank you for giving us the opportunity to serve you and we look forward to your next visit.Warm regards,

10/10 - 훌륭해요

Uma

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel staff friendly and helpful
2023년 5월에 1박 숙박함

10/10 - 훌륭해요

Thambirajah

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 1박 숙박함
답변 제공: Venu Gopal, General Manager 님, 2023년 5월 5일
Dear Mr Thambirajah, Thank you for this fantastic review of us on Expedia. We are delighted to see that you had a memorable experience at our hotel. We look forward to many more of your visits. Warm regards,

10/10 - 훌륭해요

Mickael

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
strongly recommend +++
brand new hotel in Trichy, everything perfect, room is huge as well as the bathroom
2023년 4월에 1박 숙박함
답변 제공: Venu Gopal, General Manager 님, 2023년 5월 5일
Dear Mr Mickael, Thank you for choosing Courtyard by Marriott for stay during your recent visit to Trichy. We are glad to see that enjoyed the clean comfortable rooms, especially the bathrooms , amenities at the hotel and had a great time staying with us. Thank you for recommending us highly to fellow travelers on Expedia. We hope to remain your hotel of choice whenever travel brings you back to Trichy. Warm regards,

10/10 - 훌륭해요

Kurunathan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was refreshing to see the new look of the hotel since we had been to the original Sangam hotel 6 years ago. Well designed rooms, dining and their lounge. The staff were par excellence. Food was great with a variety of cuisines. My wife and I will surely choose it again in our next trip.
2023년 3월에 2박 숙박함
답변 제공: Venu Gopal, General Manager 님, 2023년 5월 5일
Dear Mr Kurunathan, Thank you for this fantastic review of us on Expedia. We are glad to see that you enjoyed the clean, comfortable rooms, the delicious food at Madurai Kitchen and above all the warm, thoughtful service. Thank you for the kind compliments & for recommending us highly to fellow travelers on Expedia. We look forward to many more of your visits. Warm Regards,

10/10 - 훌륭해요

Suresh Venkata 님, Newtown Square

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
But there are lot of mosquitoes at this fecility...
2023년 3월에 1박 숙박함
답변 제공: Venu Gopal, General Manager 님, 2023년 5월 5일
Dear Mr Venkata, Thank you for sharing your feedback. Please accept our sincere apologies for the inconvenience caused. We have made a serious note of your observations on mosquitoes in the public area, please be assured that we have taken the necessary remedial measures to address the same. We hope this will not mar your impression of us. We look forward to your next visit. Warm regards,

10/10 - 훌륭해요

Edward 님, Herndon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Friendly staff and good South Indian restaurant makes this an excellent place to stay. Bar within the facility makes things easy and comfortable.
2023년 3월에 2박 숙박함

10/10 - 훌륭해요

Clayton

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Fantastic property, staff attentive, very competent, friendly especially dining room young women. Would highly recommend Very small suggestion, dining room overly cool and music outside elevator to loud otherwise outstanding property
2023년 2월에 3박 숙박함

6/10 - 괜찮아요

Girivasan

좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태
Overpriced
2023년 2월에 2박 숙박함

2/10 - 너무 별로예요

ROHIT

2023년 2월에 1박 숙박함

10/10 - 훌륭해요

Sharad

2023년 2월에 1박 숙박함

10/10 - 훌륭해요

Ravi

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A very well run hotel
2023년 2월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent
We stayed 3 nights. On our last night I was very ill. We have to extend one more night. Whole lot of staff are very very helpful. I felt like I was at my house. Thank you all.
2023년 1월에 2박 숙박함

10/10 - 훌륭해요

Anandarajah

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
When I went to the restaurant, the front desk supervisor assigned me a seating. I asked to be seated near the windows where I noticed many tables were available. However, the supervisor told me all tables along the window were occupied, which was not true. When I asked the server, he was able to move me to the table of my choice as there ware many options. I felt the supervisor's justure was very impartial and disrespectful. I have reported this incident to the front reception. Hope it will not repeat for others like myself.
2023년 1월에 1박 숙박함

10/10 - 훌륭해요

NANTHINI

2023년 1월에 5박 숙박함

10/10 - 훌륭해요

Logan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything will done
2023년 1월에 1박 숙박함
답변 제공: Venu Gopal, General Manager 님, 2023년 1월 28일
Dear Mr Logan, Thank you for taking time off to post this fine review of us on Expedia. We are excited to see that you had a pleasant stay with us. Thank you for the kind compliments! and for recommending us highly to fellow travelers on Expedia. Warm regards,

8/10 - 좋아요

Krishnasamy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My flight was delayed for 14 hours and went for check in and what was i told is to accommodate remaining hours for booking day . Even i ask for another day since my flight delayed for 14 hours .

10/10 - 훌륭해요

Venkat

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Superb experience! Would stay again.
답변 제공: Venu Gopal, General Manager 님, 2023년 1월 28일
Dear Mr Venkat, Thank you for this fantastic review of us! We are glad to see that you enjoyed your stay with us. Looking forward to many more of your visits. Warm regards,

6/10 - 괜찮아요

Saravanan

가족 여행
좋아요: 숙박 시설 상태 및 시설
Not a pleasant stay
Began with a bad first impression. They gave us a King size bed room when I specifically asked for Twin bed room. Even after reminding them while checking in, they led us to a King size bed room. Had to call them and get the room changed. The new room was next to service room which made the stay very unpleasant due to constant noise from the service room. The room was not cleaned properly. Floor outside and inside the room was not vacuumed. Not all staff in the restaurant can communicate comfortably in English or the local language Tamil. Once of the staff asked us to rush while having buffet lunch since they will be closing soon. Not very nice. While asking for railway station drop similar to what was offered in other Marriotts I have stayed in, they firmly said no for a free car service. Even though the railway station is just 1km. They don’t try to please customers at all. I am positive all these were due to the fact that I booked my stay from a third party website and not directly with the hotel. If they are going to treat customers who get discounted price from authorised third party websites, they should reconsider their business model again.
2022년 12월에 2박 숙박함
답변 제공: Venu Gopal, General Manager 님, 2022년 12월 20일
Dear Mr. Saravanan,Thank you for sharing your feedback on your recent visit to our hotel. I regret to read that your experience with us was not a memorable one, due to service shortfalls. Please accept my sincere apologies for the inconvenience caused to you. I assure you that I am personally looking into your feedback and the necessary remedial measures will be taken to resolve your concerns. We appreciate your valuable feedback as we strive to continuously improve and will go a long way in making this hotel more successful. Kindly give us another chance to welcome you back and deliver the true Marriott experience. Looking forward to your next visit. Warm regards,

4/10 - 별로예요

Kishan

단체 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
I was charged twice for my stay and have not received my refund that was promised. And while the promise of the original refund was there i was charged again for the amentities as in food. So in all it was actually 3 charges. Very sloppy or this would have been a fantastic stay
답변 제공: Venu Gopal, General Manager 님, 2022년 12월 8일
Dear Mr Kishan, Thank you for sharing your feedback. While we are glad to know that you have enjoyed your stay with us, we note with much concern that your experience on check out was less than satisfactory. Kindly accept our sincere apologies for the inconvenience caused. Please be assured that we are taking necessary steps to ensure that we resolve your query with regards to charges levied. We will update once the query is resolved to your satisfaction. We hope this will not mar your impression of us. Kindly allow us to welcome you back and deliver the true Marriott experience. We look forward to your next visit. Warm regards,

10/10 - 훌륭해요

Ramani

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent
. Staff was pleasant and friendly. The food was excellent I highly recommend
2022년 11월에 1박 숙박함
답변 제공: Venu Gopal, General Manager 님, 2022년 12월 7일
Dear Mr. Ramani, Thank you for choosing Courtyard by Marriott for your stay in Tiruchirappalli. We are glad to see that you enjoyed the delicious food at Trichy Kitchen, the clean, comfortable rooms and the warm, thoughtful service. Thank you for the kind compliments! your positive comments will certainly inspire us to go above and beyond delivering great guest experiences. Thank you again for recommending us highly to fellow travelers & foodies on Expedia. We look forward to your next visit. Warm Regards,