“Our stay at Terrace Beach Resort was overall good, and the location and natural surroundings were beautiful. However, for the price we paid, we expected a much more welcoming and attentive level of service.
From check-in, we didn’t really feel welcomed, and throughout our stay, no one checked in to see if we needed anything. We called to request some extra tea, but the call went to voicemail. Although I left a message, no one followed up or took care of the request, so I had to call again.
The...
“Our stay at Terrace Beach Resort was overall good, and the location and natural surroundings were beautiful. However, for the price we paid, we expected a much more welcoming and attentive level of service.
From check-in, we didn’t really feel welcomed, and throughout our stay, no one checked in to see if we needed anything. We called to request some extra tea, but the call went to voicemail. Although I left a message, no one followed up or took care of the request, so I had to call again.
The...
Shadi