Verified
10/10 Excellent
あき
Sep 3, 2018
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
古い温泉街
あき
Stayed 1 night in Sep 2018
Hinanoyado Chitose
3.5 star property
Travelers soak in indoor mineral hot springs at this peaceful retreat, where a well-stocked library offers literary escapes between relaxing baths
Choose dates to view prices
Photo gallery for Hinanoyado Chitose
Hinanoyado Chitose offers a tranquil ryokan experience near the train station. Relax in the mineral-rich indoor hot spring after exploring on-site shopping. Enjoy quiet moments in the library with a good book. Free WiFi and luggage storage service available.
Reviews
9.09.0 out of 10
Wonderful
Popular amenities
- Parking included
- Free WiFi
- Restaurant
- Air conditioning
- Business services
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Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 6 PM
Check-out
Check-out before 10 AM
Special check-in instructions
This property offers transfers from the train station; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 6:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets not allowed
Children and extra beds
Children are welcome
Children up to the age of 1 can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
We should mention
Reservations are required for private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities
Frequently asked questions
Is Hinanoyado Chitose pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is free at this property.
What time is check-in at Hinanoyado Chitose?
Check-in start time: 3:00 PM; Check-in end time: 6 PM. After-hours check-in is not available.
What time is check-out at Hinanoyado Chitose?
Check-out is at 10 AM.
Where is Hinanoyado Chitose located?
Situated in Tokamachi, this ryokan is 0.1 mi (0.1 km) from Matsunoyama Onsen and within 25 mi (40 km) of Cupid Valley Ski Resort and Joetsu International Ski Area. Maiko Snow Resort and Joetsu Kokusai Playland are also within 25 mi (40 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6
Cleanliness
7.4
Location
9.4
Staff & service
9.0
Property conditions & facilities
Rating 10 - Excellent. 5 out of 8 reviews
10 - Excellent
5
Rating 8 - Good. 2 out of 8 reviews
8 - Good
2
Rating 6 - Okay. 1 out of 8 reviews
6 - Okay
1
Rating 4 - Poor. 0 out of 8 reviews
4 - Poor
0
Rating 2 - Terrible. 0 out of 8 reviews
2 - Terrible
0
Reviews
Verified
6/10 Okay
だ
Aug 4, 2018
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
ゴキブリがいました。
お風呂に蜘蛛の巣があり、
出かける前に取ってとお願いしたが帰ってきてもそのままだった。
花火のため早めの夕飯だったが、
帰ったらおにぎりとスイカが部屋に用意されていたのはとても良かった。
だ
Stayed 1 night in Aug 2018
Verified
8/10 Good
Verified traveler
May 17, 2018
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
湯冷めしないお風呂と優しい食事
熱めの温泉なので小さい子供がいるときにはなかなか難しかったのですが、子供も大きくなったので夫婦二人でお風呂と季節の山菜を楽しみにして行きました。３階の露天風呂と貸切風呂のお湯はいつまでも冷めずにとてもよかったです。食事は体に優しい内容のように思います。旅ならではのその土地の食材を多く使っていたので舌とともに目も楽しませてもらいました。５０歳台の私たちにとっては頼んだ基本コースは食べ終わってしまえばお腹にもたれることもなくよかったのですが、若いころならもう少しボリュームが欲しいと思ったかもしれません。ただ、コースにはなかったのですが、山菜のてんぷらが食べたかったので、サイドメニューかされていると嬉しいです。朝食はごはんをメインとしたメニューかな？ふだんはあまりごはんを食べない私もついついおかわりしました。もちろん、ごはんはおいしかったです。
Verified traveler
Stayed 1 night in May 2018
Verified
10/10 Excellent
KENICHI
Jan 31, 2018
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
キャッチコピー『カラダが3℃ ココロが10℃あったまる』の宿
源泉かけ流しの露天風呂は適度な湯加減でカラダを芯から温めることが出来ます。館内も暖かく、カラダはポカポカでした。
地元新潟の郷土の食材を中心とした料理は、肉魚をたくさん食べたい若者世代には物足りないと感じることがあるかも知れませんが、山里料理というには趣向を凝らした味覚を愉しむことが出来ます。
館内の設備やアメニティ有無を気にされる方も多いかと思いますが、ものがあるとか無いとかではなく至るところで気が利いてるという印象です。
スタッフの方も然りです。
ただでさえ気が立ってしまう、乳飲み子と2歳児を連れての宿泊でしたが、スタッフ皆さんの気遣いにより穏やかな時を過ごす事が出来ました。
KENICHI
Stayed 1 night in Jan 2018
Verified
10/10 Excellent
Verified traveler
Mar 13, 2017
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
日本三大薬湯の名の通り、すばらしいお湯でした。チェックイン直前に大きなトラブルを起こしてしまったのですが、スタッフさんのご対応、お心遣いに感動しました。
一生忘れられることがない、思い出になりました。
Verified traveler
Verified
10/10 Excellent
Verified traveler
Feb 23, 2017
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
雪山の隠れた名宿
食事も美味しく、従業員の方の心遣いも素敵で温泉も良かったです！
部屋に露天風呂が付いているタイプの部屋でしたが源泉が流れていたため、非常に熱かったですが、湯もみをしてちょうど良い温度に調整ができます。
Verified traveler
Verified
10/10 Excellent
Verified traveler
Aug 22, 2018
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verified traveler
Stayed 1 night in Aug 2018
Verified
8/10 Good
Christine
Feb 21, 2018
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort