Thanks for your kind words, Bianca. We're glad you enjoyed our little slice of paradise. Safe travels for the future.

Thank for that lovely review Stuart, it was a pleasure to host you and your family. We hope to see you again in the future. Ros

Thanks for your review Angelene, we're glad you enjoyed our kiwi hospitality, see you in the future. Team Kings

Thank you for that, we're glad you enjoyed your holiday with us. Hopefully we'll see you again in the future.The Kings Team

Thanks for your kind words, we hope to see more of you in the future

Thanks for your feedback, we are devastated that Expedia have not responded to comment. We stopped advertising breakfast in May and changed our hotels settings on their site and checked they weren't available, it seems this has only been a problem for Expedia guests despite our constant communication. Yesterday we were finally contacted us and apologised for their error and showed us a way to send an email to Expedia guests only explaining the change and issue with bookings (Every other platforms changed the no Breakfast in May when we changed it) due to Covid restrictions and feedback that shared breakfast was not appealing for guests, so we even lowered our rates to reflect this. We have a paid, pre-order breakfast bagel available as explained on arrival but yes its not the free continental we are sorry this was not acceptable for you. We are concerned no-one mentioned the noise and are unsure what you meant for hot or cold rooms. Was it the heating or the water? This was not brought to my attention at all but we are as frustrated with breakfast communication as you are and thankfully we have resolved this error for the future Safe travels from Kings Management

Hi, we are sorry to hear your experience was not enjoyable. We have priced our rooms according to amenities available and offer the best value in town for the room style. This does not excuse staff out the back of kitchen talking loudly and have had words reminding them that during service 4-10 they must respect guests keeping noise down at the back of kitchen during breaks we have spoken to the laundry company about missing pick-ups as well, thanks for now bringing these to our attention. The water runs through our central heating system at 55 degrees but as its a big place it does take a couple of minutes to feed back rooms. We do apologise our new staff were not clearer on some points and have since gone through a re-training with them to ensure all information is passed on. Thanks again for bringing this to our attention we wish you could have approached any of our staff when these issues came up to get a more immediate response, many thanks and safe journeys to you

Hi anonymous thank you for bringing this to attention. Via your review, it would have also been apprecited if any of these were brought to us during your stay. We have had a busy season and do rely on guest feedback to identify any issues our staff did not see. We are aware the house is retro in style and thus the best value pricing in the area for the size, by a long way to compensate for its decor. We pride ourselves on the cleanliness we have since replaced the items you mentioned now as we had no feedback to say these were causing issues. If you could send us more information as we have been through the rooms and cannot find a rotten floor room. We are aware that a historic building over 100 years old is going to need constant upkeep and maintenance and appreciate not all tasks cosmetically can be completed on time but a building like this is a labour of love 365 days of the year .Thank You

Thanks for your kind review we have now got a back up stock as we have seen a number of remotes inadvertently disappear in luggage and while we await their return, others miss out so have taken steps to avoid this again

Kia ora Jo, thank you for your review and great to hear you enjoyed your stay! Trust you had a wonderful time in Ohakune. Safe travels!

Kia ora Mark, We are sorry you were not able to enjoy your time in this beautiful outdoor adventure part of NZ. We advertise accordingly as a 3 star historic hotel (the oldest operating in the Central Plateau). Although our amenities are basic & priced accordingly, the rooms have been recently renovated as has the restaurant and bar. The hotel is situated in an optimum location for access to popular hikes & bike tracks making it popular with guests for this reason. You visited in shoulder season where it is expected to be quieter (especially during the wettest December in a decade – we obviously are not able to control the weather) however the majority of visitors find no issue with this. It is great to be able to explore nature in solitude! We extensively research rates and ours are the best value for the room type in the area. In addition to this we provide a free continental breakfast, we also advertise a cooked breakfast available on request which we would have been happy to provide. Apologies your expectations exceeded your budget. Best wishes, Kings Ohakune

Kia ora Michael, Thank you for your review and great to hear you enjoyed your time in Ohakune. The nearby trails are all a real treat for outdoor enthusiasts!! Wishing you safe travels and a very happy holidays! Nga mihi nui, Kings Ohakune

Kia ora Robert, Thank you for taking the time to review your stay at Kings Ohakune. We advertise as a 3 star style accommodation across all platforms and are priced accordingly. We are sorry that your expectations surpassed reality. The rooms are well insulated and are warm, should this have been raised with us at the time we would have done everything to make your stay more comfortable. This also applies to restaurant atmosphere and we would have been more than happy to move you to a quieter table. As we are in the middle of our shoulder season we are making a few changes to the menu currently however there are still 5 delicious mains available as well as our burgers. Hopefully you were able to enjoy your time in Ohakune. Nga mihi, Kings Ohakune

Kia ora! Thank you for your review of Kings Ohakune. We are glad to hear you enjoyed your stay and the delicious burgers! We are proud to have an award winning chef on site! We trust you had a wonderful time in Ohakune and up the mountain. Safe travels!

Thank you for your nice review, look forward to your next visit.

Thank you for your kind words. We hope to see you more for more snow fun!