Torch Lake Tours

They wanted to give us a nasty room that smelled like cigarettes and had previous ball hair all over the bed, shower was dirty nothing was cleaned, and then we got to our second room and we asked for maintenance on the room, new towels, new bed sheets everything and didn’t get any type of cleaning whatsoever, people here were cool but the way they run the hotel isn’t superb enough, no matter the area the hotel should be able to accommodate anybody at any time.

Rating: ★★★★★ Stayed: July 31, 2026 My stay at Eurostars Magnificent Mile was excellent. The location is very convenient — the Grand train station is only about a 6‑minute walk, making it easy to get around the city and even reach Wrigley Field without any hassle. The area feels lively, safe, and perfect for exploring Chicago. Breakfast was very good, and the staff was friendly and attentive. I want to highlight Cristina in particular — her service, kindness, and professionalism really stood out and made the experience even better. Even though I was on a high floor, you can still hear some of the typical city noise (motorcycles, ambulances, police sirens). It’s part of being in downtown Chicago, and it didn’t take away from the overall quality of the stay. Overall, this was a great experience from start to finish. I definitely recommend this hotel.