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"The staff was incredible. We left behind some clothing and did not realize it until a few days later. The staff went out of their way to ship it out to The United States for us "

"Great hotel to stay in. Staff very friendly "

"I stayed at The Lake Hotel for 4 nights in September and had a fantastic time. It was my second stay in the last 3 years and was all I hoped it would be. I was pulled to the hotel by the location right on the shores of Lough Leane as Killarney National Park and environs are my fave places to ramble and the views while dining or relaxing on the rear side of the hotel just can't be beat. The hotel is very well staffed - friendly, helpful and efficient folks who add so much to the overall experience. My room was spacious, clean and quiet with such a comfortable bed that was very welcoming after long days hiking and walking. The hot water was plentiful and at good pressure, Wi-Fi was strong and reliable and the room was quiet and dark for sleeping. As I was 100% focussed on enjoying the outdoor life that Killarney has to offer as opposed to the charms of the town itself I took all my meals at the hotel. They were of uniformly high quality with sufficient variety to keep me well contented over the 4 nights of my visit. As noted above, in the restaurant or bar you can have spectacular views out over Lough Leane to the mountains beyond that just elevate whatever experience you are having. The only quibble I had was the cost of getting laundry done. There were two partially full bags of basic items that cost 50 Euro. This seemed steep for me BUT I really have no baseline for costing of laundry in Ireland. Nevertheless I would stay here again as it's a great spot with great staff."

"Wonderful hotel and staff. We were very happy with our stay!"

"The Killarney Heights was wonderful. The staff were polite and courteous. Dining was lovely! "

"Friendly staff, fantastic location & a very clean, well-maintained property… didn’t get a chance to experience the spa facilities, but they sure looked tempting! The only note would be that the access from the garage to the main hotel was tricky and involved a couple short flights of stairs, which was a bit of a challenge with the ton of luggage we had… we did eventually find a stair-free path through the back-of-house, but improving the way-finding may prove helpful… But seriously - a minor inconvenience given the overall wonderful stay we had!"

"Like it"

"Beautiful, the views where also amazing , very polite and informative staff. Beautiful room also, only a small distance from town , would recommend !"

"Excellent Hotel highly recommended "