테라스/파티오
예약 가능 여부 확인

B&B 테라제 빌라노바 여행 후기

3 out of 5
B&B 테라제 빌라노바
Vicolo Villanova 33, Trapani, TP

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 15개 이용 후기 중 12개" "
평점 8 - 좋아요. 15개 이용 후기 중 1개" "
평점 6 - 괜찮아요. 15개 이용 후기 중 0개" "
평점 4 - 별로예요. 15개 이용 후기 중 1개" "
평점 2 - 너무 별로예요. 15개 이용 후기 중 1개" "

9.2/10

청결 상태

9.2/10

직원 및 서비스

10/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

10/10

친환경

이용 후기

10/10 - 훌륭해요

Joe

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fabulous stay!!
Beautiful stay in every way! Our hosts went above and beyond to make our stay so nice, From suggestions on where to eat, places to see, and even driving us to catch a tram to a mountain village. If you are looking to book, don’t look any further, this was awesome!
2023년 10월에 2박 숙박함
답변 제공: elda 님, 2023년 11월 11일
Thanks JoeAmong our priorities is to ensure that our guests have a pleasant holiday and apparently with you we have succeeded !!!!!We hope to have you as our welcome guests again.Until we meet againVito and Elda

10/10 - 훌륭해요

Gerald

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very attentive and informative meet and greet by our hosts on arrival. Kitchen facilities available in a common area. We were able to walk into the old town, and also to the cable car for access to Erice. Breakfast was available by arrangement with a couple of local cafes.
2023년 9월에 3박 숙박함
답변 제공: elda 님, 2023년 10월 13일
Thanks, for appreciating our b&b. IT was a pleasure having you as our guests and we hope to see you again soon

10/10 - 훌륭해요

Richard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely place. Really welcoming who were super helpful. Thank you for making our stay lovely.
2023년 9월에 3박 숙박함
답변 제공: elda 님, 2023년 9월 15일
Thanks,for the kind words, We are happy that your stay went well. We hope to see you again.Elda

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Siisti, moderni paikka
Erittäin siisti, kaunis huone ja hyvä aamupala. Bussipysäkit Palermon/Trapanin lentokentille ja lähikaupunkeihin aivan vieressä. Raskaiden matkalaukkujen kanssa portaat voivat olla hirman haastavat. Yöpyisin ehdottomasti uudelleen.
2017년 7월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
cordialità dei proprietari, camere confortevoli e pulitissime, spaziose !!!
2017년 6월에 22박 숙박함
답변 제공: elda 님, 2017년 7월 24일
Grazie, grazie, grazie, fa sempre piacere essere apprezzati..speriamo di rivederla presto

2/10 - 너무 별로예요

CR 님, Texas

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Rude, Aggressive, Unsanitary and Unprofessional
We booked our accommodation on Expedia with Terrazze Villanova - Vicolo Villanova 33, Trapani TP 91100. From the moment of booking via Expedia, we immediately received an email asking us to pay with cash instead of a credit card. Then one day before our departure, another email requesting to be paid with cash. We arrived in the afternoon. We were greeting at the door by the owner and let inside the building. When I entered the building, I we noticed there was no elevator or lift and it would be required to carry 40KG luggage up 4 flights of stairs. The owner then opened a door to a breakfast room and began very aggressively to have us book a tour to Favigano Island and to pay them 20 Euro fee. The owner's wife then gave the key to our room and we entered the room. The owner's wife then insisted we not use the air conditioning unit very much. The room smelled very bad, the floor was dirty, the bed and mattress were more than 8 years old. The towels in the bathroom were so old, they had a black color on an original white towel. At night, on the inside of the building all lights are turned off, including lights so you can see the stairs. So you must go down stairs in the dark. Very quickly after getting settled in our room, we heard knocking on the door about the tour again from the owner and to pay with cash. Both owners appeared very aggressive, and treated myself and my wife with very low respect. The next morning, we went to the breakfast room and the owner
답변 제공: ELDA E TERESA 님, 2017년 5월 11일
we only reply to say that this guest said false things. Just read our reviews on Expedia, Booking and tripadvisor. Lack of liftand distance from ancient city is indicated on the website, We are at the top for cleanliness, kinness (9.7). lack of light stairs, dirty room, bad smell, black towel, old mattresses, are all false things. Trip to the Egadi Islands, they asked us to inform and to book. We gave them the triple room instead of a double room ( same price)..They never have allowedthe maid to clean the room. THEN EVALUTATE YOU, BUT IF YOU READ THE OTHER REVIEWS YOU UNDERSTAND THE TRUTH. THANKS

8/10 - 좋아요

elena

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
La struttura è carina e le camere pulitissime. la posizione anche se non centrale è comoda per raggiungere le varie località da visitare ed il centro. I proprietari sono molto gentili e disponibili a consigli su cosa vedere e dove mangiare (anche a darti una mano per risolvere eventuali problemi). l'atmosfera è veramente familiare.
답변 제공: elda 님, 2016년 6월 20일
Grazie Elena, siamo contenti che siate stati bene, speriamo di rivederci ancora. Alla prossima

10/10 - 훌륭해요

GIUSEPPE

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: Elda 님, 2016년 2월 11일
Grazie, la soddisfazione dell ospite per noi è una priorità assoluta. Alla prossima !

10/10 - 훌륭해요

Jean-Louis 님, Québec, Canada

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Très bon rapport qualité/ prix
Le B&B était impeccable, très beau, très propre, très accueillant, excellents déjeuners et pas dispendieux. Il s’agit d’un vieil édifice mais tout à été refait à neuf à l’étage du B&B, il y a deux ans de cela. Teresa la propriétaire est super accueillante et offre plein de renseignements et de brochures sur les endroits intéressants à visiter. Je recommande fortement.

10/10 - 훌륭해요

Christophe 님, Saint Etienne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Séjour d'une nuit avec un accueil excellent, une adresse sure à recommander

4/10 - 별로예요

MARIE 님, MARSEILLE

별로예요: 숙박 시설 상태 및 시설
2° étage sans ascenseur - escalier haut et étroit
Il n'y a pas d'accueil, mais une porte cochère. Escalier haut et étroit - Sympathique accueil et échanges intéressants avec le propriétaire.

10/10 - 훌륭해요

Kristine, 27 님, Canada

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing! Wonderful!
B&B Terrazze Villanova was amazing to stay at! The hosts were so delightful and welcoming. Helping us with our luggages up the stairs, helping us with parking, AND offering beers and wine on their rooftop terrace upon arrival!! Breakfast the next morning was delicious and the room was clean, trendy, and spacious. Everything was so organized and they helped us find the most DELICIOUS arancini (rice balls with cheese - Sicilian tradition) ever! Closeby to public transit, nice neighbourhood, loved it!! My only regret - I wish we had stayed more time! Ha :) We would definitely come back to Terrazze Villanova without a doubt!
답변 제공: Elda 님, 2015년 1월 3일
Thanks for your lovely words, we hope to see you again !

10/10 - 훌륭해요

Georgie 님, Sydney, Australia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
So good we extended our stay!
This B&B is in the best location and they have a large selection of bikes for you to use. Elda and Theresa make you feel incredibly welcome. The rooms are clean and modern with beautiful finishing touches. We didn't want to leave and extended our stay a further two nights despite already paying for another hotel.