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Reviews of ParkShore Resort

2 out of 5
ParkShore Resort
1401 US 31 North, Traverse City, MI

Reviews

8.6

Excellent

Rating 10 - Excellent. 558 out of 1007 reviews" "
Rating 8 - Good. 271 out of 1007 reviews" "
Rating 6 - Okay. 96 out of 1007 reviews" "
Rating 4 - Poor. 57 out of 1007 reviews" "
Rating 2 - Terrible. 25 out of 1007 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Robert, Lima

Overall decent not the best not the worst. The kids liked the pool. Middle of the line accommodations but would stay again.
Stayed 1 night in May 2024

10/10 Excellent

Sharon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The suite we stayed in exceeded my expectations it had three rooms and the most beautiful view of the bay right from bed it had a great balcony and a lg. Walkin shower and updated bathroom. A nice fire place in the bedroom and a TV in living room and bedroom. I wish I could have stayed longer.beautiful beach area .
Stayed 2 nights in May 2024
Response from Colleen Warner, Front Desk Manager on May 25, 2024
We are so pleased that you enjoyed your stay with us! We do hope that you will come back to visit again!

10/10 Excellent

Marianne

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were amazing, the beach view was amazing! We had a great relaxing time !!
Stayed 1 night in May 2024
Response from Dee Houghton, General Manager on May 21, 2024
Thank you for the awesome feedback we loved having you here.

10/10 Excellent

OLGA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in May 2024
Response from Dee Houghton, General Manager on May 19, 2024
Thank you foe the awesome review we loved having you here and we hope to see you again soon.

10/10 Excellent

maureen, Macomb

Traveled with family
I loved the bar restaurant attached, we stayed and ate and had cocktails both nights! The room was set up very well with a sink and mirror outside the bathroom for more room for someone else to be getting ready. Only complaint would be breakfast was a little sparse but it wasn’t really a big deal. The staff was all very friendly, would definitely stay again.
Stayed 2 nights in May 2024
Response from Dee Houghton, General Manager on May 19, 2024
Thank you foe the awesome review we loved having you here and we hope to see you again soon.

10/10 Excellent

emily

Liked: Cleanliness, staff & service, property conditions & facilities
This place was great. Super sunset and sunrise; quick drive to the airport; good restaurant on property with nightly specials; super friendly staff; and clean room with nice bathroom & shower. Only recommendation for others would be, if you’re a non-smoker make sure to ask for a room away from the lounge because I saw numerous people go outside for a smoke and seems like those balconies would take the hit.
Stayed 1 night in May 2024
Response from Dee Houghton, General Manager on May 19, 2024
Thank you foe the awesome review we loved having you here and we hope to see you again soon.

8/10 Good

Dorothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at the Parkshore Resort last year and I would stay here again and recommend it to others. Breakfast was included during my stay this time which was unexpected, but I was told that it changes depending on the time of the year (I believe they said Memorial Day through the summer is when breakfast is no longer included). I dined at the Parkshore Lounge and my salmon dinner was really good, and I had a friendly waitress. The person who came to clean my room each day was also really friendly. My one disappointment, which is no fault of the hotel, is that I was unable to sit on my balcony overlooking the beach because of the mayflies. My prior visit was in July and we didn’t have that problem.
Stayed 4 nights in May 2024
Response from Dee Houghton, General Manager on May 17, 2024
Thank you for the awesome review we loved habing you here and we hope to see you again soon.

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were good. Shower/shower pressure was good. Would stay here again in the future.
Stayed 1 night in May 2024
Response from Dee Houghton, General Manager on May 17, 2024
Thank you for the awesome review we loved habing you here and we hope to see you again soon.

10/10 Excellent

H., Muskegon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Dee Houghton, General Manager on May 17, 2024
Thank you for the awesome review we loved habing you here and we hope to see you again soon.

10/10 Excellent

DeAnn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay for our 38th anniversary. The staff and housekeeping were fantastic. We had a room with a beautiful view. Nice breakfast included.
Stayed 3 nights in May 2024
Response from Dee Houghton, General Manager on May 14, 2024
Thank you for the awesome review we loved having you ghere and we hope to see you again soon.

10/10 Excellent

Nelson

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024
Response from Dee Houghton, General Manager on May 14, 2024
Thank you for the awesome review we loved having you ghere and we hope to see you again soon.

10/10 Excellent

Gerard, Mason

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay. Park Shore is one of our favorite places to stay in Traverse City. The beachfront room was so relaxing to view Lake Michigan from our patio. We will return again soon.
Stayed 2 nights in May 2024
Response from Dee Houghton, General Manager on May 13, 2024
Thank you for the awesome review we loved having you here and we hope to see you again soon.

8/10 Good

Donald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location
Stayed 2 nights in May 2024
Response from Dee Houghton, General Manager on May 11, 2024
Thank you for your feedback we enjoyed having you here and we hope to see you again.

8/10 Good

Heather

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 2 nights in May 2024
Response from Dee Houghton, General Manager on May 10, 2024
Thank you for the awesome review.

10/10 Excellent

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice loved the feel of people being excited for my stay there and being very helpful
Stayed 1 night in May 2024
Response from Dee Houghton, General Manager on May 10, 2024
Thank you for the great feedback we loved having you here and we hope to see you again soon.

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Colleen Warner, Front Desk Manager on May 8, 2024
Thank you so much for the wonderful rating! We do hope to see you again in the future!!

10/10 Excellent

Daniel, Waterford

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach, view
Stayed 2 nights in May 2024
Response from Colleen Warner, Front Desk Manager on May 7, 2024
Thank you for taking the time to give us a great rating! We hope that you will come stay with us again!!

10/10 Excellent

Miranda

Stayed 1 night in Apr 2024
Response from Dee Houghton, General Manager on May 19, 2024
Thank you foe the awesome review we loved having you here and we hope to see you again soon.

10/10 Excellent

Kristina L

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from Colleen Warner, Front Desk Manager on May 3, 2024
We appreciate the 5 star review! We are so happy that you had a good time during your stay! Come back again soon!

10/10 Excellent

Tiffany

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I originally booked this room for my significant other and I to have a romantic night but unfortunately he was unable to make it. As soon as I walked in the room I was immediately satisfied with my choice, I will definitely be booking this same room for him and I when he is available! I invited my friend to stay with me for her birthday and we had so much fun, we had a true girls night like when I was a teenager! We listened to music, we stayed up all night talking about boys and eating pizza, we even got in the whirlpool tub together and laughed at each other and said, If all of our coworkers could see us now, Oh the rumors would be awesome! Overall it was a great time and we both agree that we will be back for more girls nights!
Stayed 1 night in Apr 2024
Response from Colleen Warner, Front Desk Manager on Apr 28, 2024
We are sorry that your original plans fell through, however we are certainly exstatic that you made the most of your stay and had a blast! We are so glad that you enjoyed the room and do hope that you come back to see us again!!

8/10 Good

Lillian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beach walk was pleasant both sunrise & sunset
Stayed 1 night in Apr 2024
Response from Colleen Warner, Front Desk Manager on Apr 28, 2024
We are pleased that you enjoyed our views! We hope to see you again.

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Colleen Warner, Front Desk Manager on Apr 28, 2024
Thank you for the rating! We hope that you will come back to see us again in the future.

10/10 Excellent

Louis

Stayed 2 nights in Apr 2024
Response from Dee Houghton, General Manager on May 17, 2024
Thank you for the awesome review we loved habing you here and we hope to see you again soon.

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great off season rates. Beautiful view.
Stayed 2 nights in Apr 2024
Response from Dee Houghton, General Manager on Apr 26, 2024
Thank you for the awesome review we loved having you here and we hope to see you again soon.

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Dee Houghton, General Manager on Apr 26, 2024
Thank you for the awesome review we loved having you here and we hope to see you again soon.

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always clean. Friendly staff.
Stayed 1 night in Dec 2023
Response from Dee Houghton, General Manager on Apr 23, 2024
Thank you so much for the awesome review we loved having you gere and can't wait to see you again soon.

10/10 Excellent

Gina

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always clean.
Stayed 1 night in Apr 2024
Response from Dee Houghton, General Manager on Apr 23, 2024
Thank you so much for the awesome review we loved having you gere and can't wait to see you again soon.

10/10 Excellent

Stephen

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love being on the beach.
Stayed 2 nights in Apr 2024
Response from Colleen Warner, Front Desk Manager on Apr 22, 2024
We loved having you!! Thank you for the wonderful rating! We hope to see you again soon!

6/10 Okay

Pat

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Clean but just ok. Service was bad in the lounge.
Stayed 1 night in Apr 2024
Response from Dee Houghton, General Manager on Apr 19, 2024
I am so sorry that you had that issue I hope you will coma back an allow us another opportunity to better serve you in the future.

10/10 Excellent

Lynn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to airport. Rooms are clean. Staff friendly.
Stayed 1 night in Apr 2024
Response from Colleen Warner, Front Desk Manager on Apr 17, 2024
Thank you for taking the time out to give us a great rating! We hope to see you again!

10/10 Excellent

Julie

Stayed 1 night in Apr 2024
Response from Dee Houghton on May 6, 2024
Thank you for the awesome review we loved having you here and we hope to see you again soon.

10/10 Excellent

Erica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this property and will definitely be going back
Stayed 1 night in Mar 2024
Response from Dee Houghton, General Manager on Apr 14, 2024
Thank you for the awesome review we loved having you here and wehope to see you again soon.

10/10 Excellent

Amanda

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It’s my favourite place to stay. Love the hotel and the lounge.
Stayed 4 nights in Apr 2024
Response from Colleen Warner, Front Desk Manager on Apr 13, 2024
We appreciate you!! We are so pleased that you enjoy staying with us! Thank you for the fantastic review!!

10/10 Excellent

Brenda

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Dee Houghton, General Manager on Apr 12, 2024
Thank you for the awesome reveiw we loved having you here and we hope to see you again soon.

10/10 Excellent

David H

Liked: Cleanliness, staff & service, property conditions & facilities
Room was nice
Stayed 2 nights in Apr 2024
Response from Colleen Warner, Front Desk Manager on Apr 11, 2024
Thank you for the great rating! We are glad you enjoyed your stay.

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities
clean
Stayed 1 night in Apr 2024
Response from Dee Houghton, General Manager on Apr 7, 2024
Thank you so much for the awesome review we loved having you here and we hope to see you again soon.

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Pool area and lounge
Stayed 2 nights in Apr 2024
Response from Dee Houghton, General Manager on Apr 7, 2024
Thank you so much for the awesome review we loved having you here and we hope to see you again soon.

8/10 Good

Nancy

Liked: Cleanliness
Stayed 1 night in Feb 2024
Response from Dee Houghton, General Manager on Apr 5, 2024
Thank you for the awesome review we loved having you here and we hope to see you again soon.

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, property conditions & facilities
I would definitly stay again
Stayed 1 night in Apr 2024
Response from Dee Houghton, General Manager on Apr 5, 2024
Thank you for the awesome review we loved having you here and we hope to see you again soon.

10/10 Excellent

michelle

Stayed 2 nights in Mar 2024
Response from Dee Houghton, General Manager on Apr 21, 2024
Thank you for the awesome review we loved having you here and we hope to see you again soon.

10/10 Excellent

andrea

Stayed 2 nights in Mar 2024
Response from Dee Houghton, General Manager on Apr 21, 2024
Thank you for the awesome review we loved having you here and we hope to see you again soon.

6/10 Okay

Brandon

Stayed 2 nights in Mar 2024
Response from Dee Houghton, General Manager on Apr 21, 2024
Thank you for the awesome review we loved having you here and we hope to see you again soon.

10/10 Excellent

Deb

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet & clean
Stayed 1 night in Mar 2024
Response from Dee Houghton, General Manager on Mar 29, 2024
Thank you for the awesome reveiw we loved having you here and we hope to see you again soon.

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Dee Houghton, General Manager on Mar 29, 2024
Thank you for the awesome reveiw we loved having you here and we hope to see you again soon.

10/10 Excellent

Carissa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet! Friendly and helpful staff.
Stayed 2 nights in Mar 2024
Response from Colleen Warner, Front Desk Manager on Mar 26, 2024
We are so pleased that you enjoyed your stay with us! We hope to see you again!

8/10 Good

Kobe

Stayed 1 night in Mar 2024
Response from Dee Houghton, General Manager on Apr 13, 2024
Thank you for the awesome review we loved having you here and we hope to see you again soon.

8/10 Good

John, Charlotte

Traveled with partner
Liked: Cleanliness, staff & service, amenities
They had a very nice bar happy hour everyday. The indoor pool could have been a lot warmer. Overall very nice place.
Stayed 3 nights in Mar 2024
Response from Colleen Warner, Front Desk Manager on Mar 23, 2024
Thank you for taking the time to leave a review. We hope that you will come back to see us again!

8/10 Good

jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay, clean and very nice staff. Only issue was the drunks arriving to their room next to ours at 1:30am yelling in the hallway. We may not stay again. We figured having a restaurant onsite would be great. Didn't think about the loud drunks from the restaurant having rooms in our hall
Stayed 2 nights in Mar 2024
Response from Dee Houghton, General Manager on Mar 29, 2024
Thank you for the awesome reveiw we loved having you here and we are so sorry you had that issue, we hope to see you again soon.

4/10 Poor

Tiffany

Stayed 2 nights in Mar 2024
Response from Colleen Warner, Front Desk Manager on Mar 20, 2024
We are sorry you did not feel like your stay with us was great. Thank you for taking the time to rate us.

10/10 Excellent

michael a

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was amazing for a birthday getaway. The hotel is very clean, the pool and hot tub area were perfect and nice a quiet. The breakfast was great with eggs, sausage, yogurts, cereal, several types of loaf breads, bagels, English muffins, and at least 3 different types of toast, juice, milk and coffee were available as well. Staff was friendly and helpful, especially Colleen, she simply went above and beyond and made our stay memorable!!!
Stayed 1 night in Mar 2024
Response from Dee Houghton, General Manager on Mar 3, 2024
Thank you for the fantastic review! We are so very pleased that you had a wonderful stay with us for your birthday!! We hope that you will come back to see us again!!