Molte grazie Giulia per la bella recensione. Speriamo di averLa nuovamente come nostro ospite

Molte grazie per il contributo!

thanks a lot!

Grazie mille! Ci fa molto piacere siate stati bene

Buongiorno e molte grazie per la Sua recensione...speriamo di poterLa avere nuovamente come nostra ospite

Our hotel is called " Grand Hotel Molveno" not because we pretend to be a 5 star,but because of our history that is more than 110 years long. We kindly decided to upgrade your relax room to a charme room with view to the lake. In your review you decided to be ironic, and I will do the same. The room has not a poor forniture, but it is made of wood and it was rebuilt 2 years ago. The big "bike hotel" at the entrance it is there because we have lots of services for the bikers....you had you bikes with you but didn't ask anything about garage, maps, bike card, possibily to clean the bike....so I can't understand your beeing ironical. The seats in the breakfast room are normal chairs, I don't think they look like a greek taverna, we bought them in Italy so it is quite a curious thought that make me think that you taste is somehow "original". Anyway I think the are at least confortable because on the check out day you spent about 1 hour in the breakfast room which remain open untill 10.30 for you.About drinks at the breakfast room, probably you were concentrating too much on looking at the forniture styles to notice that we have a fresh orange juice and ace juice machine and even a fresh cappuccino or caffe machine! with real ( not plastic) coffee beans and milk! About towels for swimming pool, yes we ask for a 5 Euro deposit that we give back when customer return the towels...unfortunately not all of our guests are as honest as you so we thought this system was not too rude. To conclude, having read the kind of effort and attention to details you have put in this review, I am kind of relieved that you didn't say anything about you dinner at the hotel.I found not respectful at all your last sentence, we are not at all a 5 star hotel but we are a good 3 stars hotel. You should learn that defamation is not constructive criticism

Vielen Dank und hoffe biss nachstes Mahl!

Grazie per la Vostra recensione

thanks a lot for your review

Grazie mille per la Sua recensione! Speriamo di riaverLa come nostra ospite