2/10
I booked this hotel for a night on 23 June. Long before my arrival, I emailed this hotel on 16 June informing them about my late arrival after 2100hr. and requesting for late check-in. The hotel emailed me on 18 June, telling me the key would be stored in the key box next to the entrance door. They also sent me the password for the key box. However, when I stood at the hotel door on 23 June, keying in the password to the key box, no key fell out. I stood helplessly at the hotel door, with all my luggage. I called the hotel phone but caught no one. I also emailed the hotel, but again got no response. I thought I needed to spend the night on the street with all my luggage. Luckily there was another hotel nearby where Iwas able to walk in and obtain a room to spend the night. Now I returned home 2 weeks after this episode, I still got no response from the hotel, not even a "sorry" which made me very disappointed. ใ
Kwok Wai
2025๋
6์์ 1๋ฐ ์๋ฐํจ
